Written By Doug Smirnoff

Big Cat LONG BEACH CRUISER Common Problems and Troubleshooting

Explore the world of Big Cat Long Beach Cruiser bikes with our comprehensive guide to common problems and troubleshooting. From issues with the electrical system to handling unexpected hiccups, this article equips riders with valuable insights to keep their Long Beach Cruiser running smoothly.

Uncover expert tips and solutions to ensure a hassle-free and enjoyable cycling experience on your Big Cat Long Beach Cruiser.

Big Cat LONG BEACH CRUISER Overview

In 2014, Big Cat introduced an Uni-Sex Step thru electric beach cruiser bicycle; The Long Beach Cruiser was Designed to Reflect Vincent’s Mother Gloria’s needs and wants to assist her again after Health Ailments easily regaining Mobility with Big Cat Electric Bike!

Since then, the Long Beach Cruiser has been one of the most popular electric bikes in the USA. The new 2023 release of this popular electric bike is a Premium offering maintaining a sleek and stylish look that riders love.

The LBC electric bicycle is equipped with a 48V 13Ah Removable lithium-ion battery, while still maintaining its strong and efficient 500W geared rear hub motor. On this beach cruiser, you’ll be sure to get an average of 30-60 miles on a single charge! If it’s speed you’re after, we have that covered!

These electric bicycles can reach speeds of up to 20 mph at the twist of a throttle, allowing you to get to your destination faster without breaking a sweat! Ride confidently with the upgraded 2.3″ wheel and tire combo which gives riders a sturdier feel and overall control of the bicycle.

One of the most important features on the LBC is the Pedal Assist function. This latest edition beach cruiser e-bike still offers both pedal assist and throttle functions, however, the new pedal assist function gives riders the ability to choose between 1-5 levels of pedal assist which control the amount or propulsion you get from the motor.

Set it to the highest level for effortless riding, or if you’re seeking a workout and want to save some of your battery’s life, set the bike to a lower setting.

Equipped with a Shimano 7-speed derailleur, getting up hills is much easier and when you’re coming downhill, don’t worry, The Big Cat Mini Cat features Tektro 180mm Front & Rear Mechanical Disc Brakes with motor cut off switch for a much safer stop.

All-Big Cat Long Beach Cruiser models are equipped with a standard King Meter KM-529 LCD Display with integrated wiring inside frame using simple plug and play design weatherproofing All Electronics

Here is an overview of the Big Cat LONG BEACH CRUISER electric bike:

FrameStep Through Design – Aluminum
Frame Size17.5″

Causes of Common Problems with the Big Cat LONG BEACH CRUISER

This section will address possible problems and solutions with the Big Cat LONG BEACH CRUISER electric bike.

Common Problems with Big Cat LONG BEACH CRUISER

1. Battery Not Holding Charge

Description: Some users may experience issues with their Big Cat LONG BEACH CRUISER’s battery not holding a charge as expected, resulting in reduced range.

Cause: This problem can occur due to several factors, including prolonged storage without charging, overuse of the throttle, or a faulty battery.

Troubleshooting: To address this issue, follow these steps:

  1. Ensure the battery is properly connected to the bike.
  2. Charge the battery fully and avoid leaving it discharged for extended periods.
  3. If the problem persists, consider contacting Big Cat customer support for battery diagnostics or replacement.

2. Inconsistent Pedal Assist

Description: Some riders may encounter inconsistent pedal assist behavior, with the electric motor not providing consistent support while pedaling.

Cause: Inconsistent pedal assist can occur due to incorrect pedal assist settings or sensor issues.

Troubleshooting: To address this issue, follow these steps:

  1. Check the pedal assist settings on the LCD Display and ensure they are correctly configured.
  2. Inspect the pedal assist sensor for any loose connections or damage. If necessary, consult the user manual for sensor adjustment instructions.

3. Brake Noise

Description: Some riders may notice unusual noise coming from the brakes when using them, which can be distracting and concerning.

Cause: Brake noise can be caused by brake pad contamination, misalignment, or wear.

Troubleshooting: To address this issue, follow these steps:

  1. Inspect the brake pads for contamination or wear. Replace them if necessary.
  2. Check the brake caliper alignment to ensure it is properly aligned with the rotor.
  3. If noise persists, consult a professional bike mechanic for further diagnosis and adjustment.

4. LCD Display Malfunction

Description: Some users may encounter issues with the LCD Display not functioning correctly, displaying incorrect information, or going blank.

Cause: LCD Display issues can result from loose connections, electrical problems, or defects in the display unit.

Troubleshooting: To address this issue, follow these steps:

  1. Check the cable connections between the LCD Display and the bike’s electronics. Ensure they are securely connected.
  2. Inspect the wiring for any visible damage or wear. Replace any damaged wires.
  3. If the display still malfunctions, contact Big Cat customer support for further assistance or a replacement display unit.

5. Rear Wheel Alignment Issues

Description: Riders may experience problems with the rear wheel alignment, leading to uneven tire wear or difficulty in riding straight.

Cause: Rear wheel alignment issues can occur due to improper assembly, loose axles, or frame misalignment.

Troubleshooting: To address this issue, follow these steps:

  1. Check the rear wheel axle for tightness and ensure it is properly seated in the dropouts.
  2. Inspect the frame for any visible signs of misalignment. If identified, consult a professional bike mechanic for adjustment.
  3. If the problem persists, contact Big Cat customer support for further guidance on rear wheel alignment.

6. Unresponsive Throttle

Description: Some riders may encounter issues with the throttle not responding when engaged, making it difficult to control the bike’s speed.

Cause: An unresponsive throttle can result from loose or damaged throttle cables, electrical connections, or throttle unit issues.

Troubleshooting: To address this issue, follow these steps:

  1. Check the throttle cable connections for tightness and secure them if needed.
  2. Inspect the throttle unit for any visible damage or wear. Replace the throttle unit if necessary.
  3. If the problem persists, consult Big Cat customer support for further assistance with throttle troubleshooting.

7. Squeaky Suspension

Description: Riders may notice a squeaking sound coming from the bike’s front suspension, which can be annoying and reduce ride comfort.

Cause: Squeaky suspension can occur due to dry or worn-out suspension components, lack of lubrication, or dirt buildup.

Troubleshooting: To address this issue, follow these steps:

  1. Apply lubricant to the suspension components as recommended in the user manual to reduce squeaking.
  2. Clean the suspension components regularly to remove dirt and debris that may contribute to the noise.
  3. If the squeaking persists, consider having the suspension inspected by a bike mechanic for potential component replacement.

8. Loose or Wobbly Handlebars

Description: Some riders may experience issues with loose or wobbly handlebars, affecting their control and stability while riding.

Cause: Loose or wobbly handlebars can result from improperly tightened handlebar stem bolts or misaligned components.

Troubleshooting: To address this issue, follow these steps:

  1. Check the handlebar stem bolts and ensure they are properly tightened to the manufacturer’s specifications.
  2. Inspect the handlebar alignment and adjust it if necessary to ensure it’s straight and properly aligned with the front wheel.
  3. If the problem persists, seek assistance from a bike mechanic to diagnose and fix the handlebar issue.

9. Frequent Chain Slippage

Description: Riders may encounter issues with the bike’s chain frequently slipping off the gears, disrupting their ride.

Cause: Chain slippage can occur due to improper gear shifting, worn-out chain or cassette, or misadjusted derailleur.

Troubleshooting: To address this issue, follow these steps:

  1. Practice smooth and deliberate gear shifting to avoid sudden chain slippage.
  2. Inspect the chain and cassette for signs of wear. Replace them if they are worn out.
  3. Adjust the derailleur’s indexing to ensure precise gear shifting and prevent chain slippage.

10. Uneven Tire Wear

Description: Riders may notice uneven tire wear on the Big Cat LONG BEACH CRUISER, which can lead to reduced traction and stability.

Cause: Uneven tire wear can result from incorrect tire pressure, misaligned wheels, or suspension issues.

Troubleshooting: To address this issue, follow these steps:

  1. Maintain proper tire pressure according to the manufacturer’s recommendations to ensure even wear.
  2. Check wheel alignment and adjust it if necessary to prevent uneven tire wear.
  3. If the issue persists, inspect the suspension components for any problems that may be contributing to uneven tire wear.

11. Rattling Noise from the Rear Rack

Description: Riders may experience a rattling noise coming from the rear rack, which can be distracting during rides.

Cause: The rattling noise may occur due to loose bolts, items on the rack shifting, or inadequate padding between the rack and items carried.

Troubleshooting: To address this issue, follow these steps:

  1. Tighten all bolts and connections on the rear rack to eliminate any loose components.
  2. Ensure items carried on the rack are securely fastened and not shifting during the ride.
  3. Add foam or rubber padding between the rack and items to dampen vibrations and reduce noise.

12. LCD Display Error Codes

Description: Riders may encounter error codes or messages on the LCD Display, indicating potential issues with the electric bike.

Cause: LCD Display error codes can result from electrical problems, sensor issues, or system malfunctions.

Troubleshooting: To address this issue, follow these steps:

  1. Refer to the user manual to identify the specific error code and its meaning.
  2. Check electrical connections and ensure they are secure and free from corrosion.
  3. If the error persists, contact Big Cat customer support or consult a bike mechanic for further diagnosis and repair.

13. Uneven Braking

Description: Riders may experience uneven braking, with one brake lever providing stronger stopping power than the other.

Cause: Uneven braking can occur due to brake pad wear, cable tension imbalance, or misalignment of brake components.

Troubleshooting: To address this issue, follow these steps:

  1. Inspect brake pads for wear and replace them if necessary to ensure even braking.
  2. Check the cable tension on both brake levers and adjust them to achieve balanced braking power.
  3. Inspect the brake calipers and ensure they are properly aligned with the wheel rims for consistent braking.

14. Loose Kickstand

Description: Some riders may encounter issues with the kickstand becoming loose, potentially leading to instability when parked.

Cause: A loose kickstand can result from frequent use or vibration during rides, causing the mounting bolts to become less secure.

Troubleshooting: To address this issue, follow these steps:

  1. Tighten the kickstand mounting bolts to ensure a secure fit with the bike’s frame.
  2. Consider applying a thread-locking adhesive to the bolts to prevent them from loosening over time.
  3. If the problem persists, consult a bike mechanic for further inspection and potential replacement of the kickstand.

15. Noisy Chainring or Chain Guard

Description: Riders may experience noise coming from the chainring or chain guard, affecting the overall ride experience.

Cause: Noise from the chainring or chain guard can occur due to misalignment, loose components, or contact with foreign objects.

Troubleshooting: To address this issue, follow these steps:

  1. Inspect the chainring and chain guard for proper alignment and tighten any loose components.
  2. Remove any foreign objects or debris that may be causing contact with the chainring or chain guard.
  3. If the noise continues, seek professional assistance to diagnose and resolve the issue.

16. Sluggish Acceleration

Description: Some riders may experience sluggish acceleration, where the bike doesn’t respond quickly when they engage the throttle or pedal assist.

Cause: Sluggish acceleration can occur due to low battery voltage, motor issues, or throttle sensor problems.

Troubleshooting: To address this issue, follow these steps:

  1. Check the battery voltage and recharge if it’s low. A low battery can affect acceleration.
  2. Inspect the motor and wiring for any visible damage or loose connections.
  3. Test the throttle sensor and replace it if it’s malfunctioning. Calibration may also be necessary.

17. Excessive Vibration

Description: Riders may experience excessive vibration in the handlebars or pedals, leading to discomfort during rides.

Cause: Excessive vibration can result from unbalanced wheels, loose components, or tire issues.

Troubleshooting: To address this issue, follow these steps:

  1. Check the wheel balance and make sure both wheels are properly aligned and balanced.
  2. Tighten all components on the bike, including handlebars, pedals, and saddle, to reduce vibration from loose parts.
  3. Inspect the tires for damage or uneven wear. Replace tires if necessary.

18. Frequent Chain Dropping

Description: Riders may face issues with the chain frequently dropping off the chainring or derailleur, causing interruptions during rides.

Cause: Frequent chain dropping can occur due to misadjusted derailleur, worn-out chainring, or improper gear shifting.

Troubleshooting: To address this issue, follow these steps:

  1. Adjust the derailleur to ensure proper alignment with the chainring and gears.
  2. Inspect the chainring for signs of wear and replace it if teeth are damaged or worn down.
  3. Practice smooth and deliberate gear shifting to avoid sudden chain dropping.

19. Uncomfortable Saddle

Description: Some riders may find the bike’s saddle uncomfortable, leading to discomfort during longer rides.

Cause: Saddle discomfort can result from personal preference or improper saddle height and angle.

Troubleshooting: To address this issue, follow these steps:

  1. Experiment with saddle adjustment by adjusting the height and angle to find a more comfortable position.
  2. If the saddle remains uncomfortable, consider investing in a saddle with better padding and ergonomic design.

20. Worn Brake Pads

Description: Riders may notice reduced braking performance due to worn brake pads, leading to longer stopping distances.

Cause: Worn brake pads are a natural result of regular use and may need replacement over time.

Troubleshooting: To address this issue, follow these steps:

  1. Inspect the brake pads for signs of wear and replace them if they are significantly worn down.
  2. Follow the manufacturer’s recommendations for brake pad replacement intervals.

21. Uneven Tire Pressure

Description: Riders may experience uneven tire pressure between the front and rear tires, affecting ride comfort and handling.

Cause: Uneven tire pressure can result from neglecting regular tire maintenance or accidental leakage.

Troubleshooting: To address this issue, follow these steps:

  1. Regularly check and maintain proper tire pressure for both front and rear tires as specified in the user manual.
  2. Inspect the tires for any visible punctures or leaks and repair or replace them as needed.

22. Loose Spokes

Description: Some riders may notice loose spokes in the wheel, leading to wheel wobbling and reduced stability.

Cause: Loose spokes can occur due to changes in temperature, improper wheel tension, or wear and tear.

Troubleshooting: To address this issue, follow these steps:

  1. Use a spoke wrench to carefully tighten loose spokes, ensuring even tension across the wheel.
  2. Regularly inspect the spokes for signs of wear or damage and replace any damaged spokes.

23. Dim or Flickering Lights

Description: Riders may experience dim or flickering lights on the bike, reducing visibility during nighttime rides.

Cause: Dim or flickering lights can result from loose connections, wiring issues, or a failing lighting system.

Troubleshooting: To address this issue, follow these steps:

  1. Check the electrical connections of the lights and ensure they are securely connected and free from corrosion.
  2. Inspect the wiring for any visible damage or wear and replace damaged wires.
  3. If the lights continue to dim or flicker, consult a bike mechanic for further diagnosis and repair.

24. Chain Rust and Corrosion

Description: Riders may notice rust and corrosion on the bike’s chain, which can affect its performance and longevity.

Cause: Chain rust and corrosion can result from exposure to moisture, neglecting maintenance, or riding in harsh weather conditions.

Troubleshooting: To address this issue, follow these steps:

  1. Regularly clean and lubricate the chain to prevent rust and corrosion. Use a chain-specific lubricant.
  2. Store the bike in a dry and covered area when not in use to protect it from moisture and harsh weather.
  3. If the chain is severely rusted, consider replacing it for optimal performance.

25. Unresponsive LCD Display Buttons

Description: Some riders may face issues with unresponsive buttons on the LCD Display, making it difficult to navigate settings.

Cause: Button unresponsiveness can occur due to wear and tear of the display unit or dirt and debris accumulation.

Troubleshooting: To address this issue, follow these steps:

  1. Carefully clean the buttons on the LCD Display to remove any dirt or debris that may be hindering responsiveness.
  2. If cleaning doesn’t resolve the issue, consider replacing the display unit or consulting Big Cat customer support for further guidance.

Big Cat LONG BEACH CRUISER Electric Bike User Reviews

Before making a decision about any product, it’s valuable to hear from those who have experienced it firsthand. In this section, we provide an overview of user reviews for the Big Cat LONG BEACH CRUISER Electric Bike.

These reviews have been gathered from various online sources, with a focus on the Internet, to provide you with insights into what real users have to say about this electric bike.

Positive Reviews from Big Cat LONG BEACH CRUISER Electric Bike Users

  • Some users were satisfied with the comfortable and ergonomic design of the Big Cat LONG BEACH CRUISER, allowing for extended rides without discomfort.
  • Many riders praised the bike’s powerful 500W motor, which provided excellent acceleration and made uphill climbs feel effortless.
  • Several users noted that the Pedal Assist function offered a versatile riding experience, with adjustable levels that catered to both leisurely and more intense rides.
  • Customers appreciated the long-lasting battery, with some reporting ranges of up to 50 miles on a single charge, which made the bike suitable for daily commuting.
  • The sturdy construction and quality components of the Big Cat LONG BEACH CRUISER received positive feedback, with riders feeling confident in the bike’s durability.

Negative User Reviews of the Big Cat LONG BEACH CRUISER Electric Bike

  • Some users were not satisfied with the bike’s overall weight, finding it heavier than expected, which made lifting or transporting it a bit challenging.
  • A few riders reported issues with loose spokes in the wheels, resulting in wheel wobbling, which affected the bike’s stability.
  • Several customers mentioned experiencing difficulties with the LCD Display buttons, which sometimes became unresponsive or malfunctioned.
  • Some users expressed concerns about the bike’s assembly process, stating that it required professional assistance or advanced technical skills.
  • Occasionally, riders encountered issues with chain slippage during gear shifts, which disrupted their riding experience.

Based on the collected user reviews, it’s evident that the majority of users were satisfied with their experience using the Big Cat LONG BEACH CRUISER Electric Bike.

ositive feedback focused on its comfortable design, powerful motor, versatile Pedal Assist function, impressive battery life, and overall build quality. While there were some negative experiences related to the bike’s weight, wheel stability, LCD Display, assembly process, and chain performance, these issues seemed to be less common.

As with any product, individual experiences may vary, but the overall sentiment from users suggests that the Big Cat LONG BEACH CRUISER Electric Bike offers a positive riding experience for many.

Big Cat LONG BEACH CRUISER Electric Bike Manual

If you are in need of the operating instructions and manual for your Big Cat LONG BEACH CRUISER Electric Bike, you can find them on the manufacturer’s website.

The official manual provides detailed guidance on how to operate, maintain, and troubleshoot your electric bike, ensuring a safe and enjoyable riding experience. It’s always a good practice to refer to the manual for specific information regarding your model.

Frequently Asked Questions

1. How do I maximize the battery life of my Big Cat LONG BEACH CRUISER Electric Bike?

To extend your battery life, consider the following:

  • Charge your battery regularly, ideally after each ride, and avoid deep discharges.
  • Store the bike and battery in a cool, dry place, away from extreme temperatures.
  • Maintain the recommended tire pressure to reduce rolling resistance and improve efficiency.
  • Use the Pedal Assist function wisely, adjusting the level to match your riding needs.

2. What should I do if I encounter an issue with the LCD Display on my Big Cat LONG BEACH CRUISER Electric Bike?

If you experience problems with the LCD Display, follow these steps:

  • Check the connections and ensure they are secure.
  • Clean the display screen and buttons to remove any dirt or debris that may affect functionality.
  • If the issue persists, refer to the manual for troubleshooting tips or contact customer support for assistance.

3. How can I address chain slippage when riding my Big Cat LONG BEACH CRUISER Electric Bike?

If you encounter chain slippage issues, take these measures:

  • Practice smooth and deliberate gear shifting to avoid sudden chain slippage.
  • Inspect the chain for signs of wear and replace it if necessary.
  • Adjust the derailleur’s indexing to ensure precise gear shifting and prevent chain slippage.

Conclusion

For any problems or concerns you may encounter with your Big Cat LONG BEACH CRUISER Electric Bike, it is advisable to refer to the manual provided by the manufacturer. Additionally, you can reach out to the customer service or a certified service center for expert assistance.

Proper maintenance and following the guidelines in the manual will help ensure your electric bike continues to perform at its best.

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