SWFT VOLT eBike Common Problems and Troubleshooting

Your SWFT journey starts here. Wherever you’re headed, VOLT will get you there with style, safety, and a fresh design that’ll turn heads as you turn corners. Move ahead of the pack with a SWFT e-bike with a built-in rechargeable battery.

Multiple modes allow you to use pedal-assist or your throttle to propel you forward. With a 19.8 mph max speed, you can travel up to 32 miles on a single charge of your battery alone. A built-in monitor display indicates your battery output and speed. Let the journey begin.

SWFT VOLT eBike Overview

Description: Your SWFT journey starts here. Wherever you’re headed, VOLT will get you there with style, safety, and a fresh design that’ll turn heads as you turn corners. Move ahead of the pack with a SWFT e-bike with a built-in
rechargeable battery.

Multiple modes allow you to use pedal-assist or your throttle to propel you forward. With a 19.8 mph max speed, you can travel up to 32 miles on a single charge of your battery alone. A built-in monitor
display indicates your battery output and speed. Let the journey begin.

Product Details and Features

• Max Speed: The VOLT’s throttle reaches speeds up to 19.8mph.
• Max Distance: Ride up to 32 miles on a single battery charge.
• Rechargeable Battery: A built-in 36V 10Ah lithium-ion battery powers your ride without
  weighing you down.
• Charging Time: Fully charge your ride in just 6 hours. Charger included, all you need is an
  outlet.
• Battery Lifespan: The SWFT VOLT has 600 charge cycles, measured according to charge cycles,
  which indicate how many times the battery can undergo a full charge followed by 80% depletion until it starts to
  lose capacity.
• Motor: A 350W motor powers the pedal assist and gets you there fast, no sweat.
• Tire Size: The VOLT’s 700c x 28mm tires are ideal for hitting the road whether commuting in the
  city, running errands, or enjoying a leisurely ride.
• Gears: Single-speed. No need to switch it up when you have pedal assist capabilities and a
  throttle at your fingertips.
• Frame: The VOLT’s light and durable steel frame accommodate 700c tires, up to 220 lbs, and feels
  like gliding on air.
• Recommended Rider Height: The VOLT is best suited for most riders 5’9″ and up.

SWFT VOLT eBike Specification Table

Product Weight	44.1 pounds
Battery Charge Time	6 hours
Battery Amperage	10 ampere hours
Battery Voltage	36 volts
Maximum Operating Range	32 miles
Motor Power	350 watts
Maximum Speed	19.8 miles per hour
Throttle	Yes
Throttle Control Mechanism	Half twist
Electric Bike Classification	Class 2
Bicycle Type	Adults bike
Color	Black
Product Name	VOLT eBike w/ 32mi Max Operating Range & 19.8 mph Max Speed
Brand	SWFT
Bike Style	Electric bikes
Assembly Required	Partial
Assembled Percentage	80 percent
Estimated Assembly Time	30 minutes
Model Number	SWFT-VOLT-BLK
Color Category	Black
Product Width	24.6 inches
Product Height	39.4 inches
Product Length	69.7 inches
Maximum Weight Capacity	220 pounds
Wheel Diameter	27 inches
Wheel Thickness	1.1 inches
Display Type	LCD

Causes of Common Problems with the SWFT VOLT

Battery Not Holding Charge

Description: You notice that your SWFT VOLT eBike battery is not holding a charge as well as it used to, leading to decreased range and performance.

Cause: Over time, rechargeable batteries can lose capacity due to frequent charging and discharging cycles, as well as exposure to extreme temperatures.

Troubleshooting:

1. Ensure the battery is correctly connected to the eBike and the contacts are clean and free from dirt or corrosion.
2. Check the charging cable and outlet for any faults. Try charging the battery using a different cable and outlet.
3. If the issue persists, consider replacing the battery with a new one from SWFT or an authorized dealer.

Motor Not Responding

Description: The motor of your SWFT VOLT eBike fails to respond when you engage the pedal-assist or throttle.

Cause: The motor may malfunction due to a loose connection, water damage, or a faulty motor controller.

Troubleshooting:

1. Check all motor-related connections, such as the wires and connectors, to ensure they are securely plugged in.
2. Inspect the motor controller for any signs of damage or water ingress. If found, consider replacing it.
3. If the motor is still not responding, contact SWFT’s customer support for further assistance.

Throttle Not Working

Description: The throttle on your SWFT VOLT eBike is unresponsive, making it difficult to engage the motor.

Cause: This issue can arise from a faulty throttle mechanism or a loose connection.

Troubleshooting:

1. Check the throttle connection to ensure it is properly connected to the eBike’s control system.
2. Inspect the throttle mechanism for any physical damage or signs of wear. Replace it if necessary.
3. If the problem persists, consider seeking professional help or contacting SWFT’s support team.

Brake Issues

Description: You experience difficulties with the brakes on your SWFT VOLT eBike, such as poor braking performance or squealing noises.

Cause: Brake issues can occur due to worn brake pads, misaligned brake calipers, or contaminated brake surfaces.

Troubleshooting:

1. Inspect the brake pads for wear and replace them if they appear thin or worn out.
2. Check the alignment of the brake calipers and adjust them if necessary to ensure even contact with the brake surface.
3. Clean the brake surfaces and pads to remove any dirt, debris, or oil that may be affecting braking performance.

Display Malfunction

Description: The display unit on your SWFT VOLT eBike is not functioning correctly, showing incorrect information or not displaying anything at all.

Cause: Display malfunctions can occur due to loose connections, water damage, or software glitches.

Troubleshooting:

1. Check all connections between the display unit and the eBike’s main system to ensure they are secure.
2. If the display is exposed to water, dry it thoroughly and let it sit in a warm place to prevent further damage.
3. Try resetting the display unit according to the manufacturer’s instructions to resolve any software-related issues.
4. If the problem persists, consider reaching out to SWFT’s customer support for further assistance.

Battery Not Charging

Description: Your SWFT VOLT eBike battery is not charging when connected to the charger.

Cause: This issue can be caused by a faulty charging cable, a damaged charger, or a problem with the battery itself.

Troubleshooting:

1. Check the charging cable and make sure it is not frayed or damaged. Try using a different cable if available.
2. Inspect the charger for any visible damage or signs of malfunction. Consider testing the charger on another compatible device.
3. If the charger appears to be working fine, the issue may be with the battery. Contact SWFT’s support team for assistance.

Uneven Pedal-Assist

Description: You notice that the pedal-assist on your SWFT VOLT eBike provides uneven assistance, making the riding experience inconsistent.

Cause: The uneven pedal-assist can be a result of a misaligned sensor, a loose connection, or issues with the motor controller.

Troubleshooting:

1. Check the alignment of the pedal-assist sensor and ensure it is positioned correctly near the bike’s pedals.
2. Inspect the sensor and motor controller connections to make sure they are securely attached.
3. If the issue persists, consider recalibrating the pedal-assist system according to the manufacturer’s instructions.

Chain Slippage

Description: The chain on your SWFT VOLT eBike slips or skips gears during pedaling, affecting your ability to maintain consistent power.

Cause: Chain slippage can occur due to a stretched chain, worn cassette, or misadjusted gears.

Troubleshooting:

1. Inspect the chain for signs of wear or stretching. Replace the chain if it is worn beyond its recommended limit.
2. Check the cassette for any damaged or worn teeth. Consider replacing the cassette if necessary.
3. Adjust the gear indexing to ensure smooth shifting and prevent chain slippage during pedaling.

No Power to Display

Description: The display unit on your SWFT VOLT eBike does not power on, even when the battery is charged.

Cause: The issue may be caused by a loose connection, a blown fuse, or a malfunctioning display unit.

Troubleshooting:

1. Check all connections between the display unit and the main system to ensure they are properly connected.
2. Inspect the fuse and replace it if it appears to be blown or damaged.
3. If the display unit still does not power on, it may need to be replaced. Contact SWFT’s customer support for assistance.

Brake Sensor Error

Description: The brake sensor on your SWFT VOLT eBike is not functioning correctly, leading to issues with motor disengagement when braking.

Cause: The brake sensor may be misaligned, damaged, or experiencing electrical problems.

Troubleshooting:

1. Check the brake sensor alignment and ensure it is positioned correctly near the brake lever.
2. Inspect the sensor and its wiring for any visible damage or loose connections.
3. Try resetting the brake sensor according to the manufacturer’s instructions to resolve any software-related issues.
4. If the problem persists, consider seeking professional help or contacting SWFT’s support team.

Noisy Motor

Description: The motor on your SWFT VOLT eBike is making unusual noises during operation, such as grinding or rattling sounds.

Cause: Noisy motor issues can be caused by loose motor components, worn bearings, or internal motor malfunctions.

Troubleshooting:

1. Check all motor components and fasteners to ensure they are securely tightened.
2. If the noise persists, inspect the motor bearings for wear or damage and replace them if necessary.
3. If you suspect an internal motor malfunction, seek professional assistance or contact SWFT’s support team.

Intermittent Power Cut-off

Description: Your SWFT VOLT eBike experiences intermittent power cut-offs, where the motor and power assistance stop unexpectedly.

Cause: This issue can result from loose wiring, a faulty controller, or a battery with low charge.

Troubleshooting:

1. Check all electrical connections and wiring for any loose or damaged components.
2. Ensure that the battery is adequately charged, and the charging contacts are clean.
3. If the issue persists, inspect the motor controller for any visible damage or signs of malfunction.
4. If necessary, contact SWFT’s customer support for further assistance.

Unresponsive Pedal-Assist Levels

Description: The different pedal-assist levels on your SWFT VOLT eBike do not respond correctly or provide varying levels of assistance.

Cause: This problem can arise from a faulty pedal-assist sensor, a malfunctioning controller, or a software glitch.

Troubleshooting:

1. Check the pedal-assist sensor and ensure it is properly aligned and functioning.
2. Reset the pedal-assist settings according to the manufacturer’s instructions to resolve any software-related issues.
3. If the problem persists, inspect the motor controller for any signs of damage or malfunction.
4. Contact SWFT’s support team for further assistance if needed.

Flickering Display

Description: The display on your SWFT VOLT eBike flickers or flashes intermittently while riding.

Cause: Flickering display issues can be caused by loose connections, electrical interference, or a faulty display unit.

Troubleshooting:

1. Check all connections between the display unit and the eBike’s main system to ensure they are secure.
2. Inspect the display unit for any visible damage or signs of malfunction.
3. Try moving any electronic devices that may cause interference away from the display unit.
4. If the flickering persists, consider contacting SWFT’s customer support for further assistance.

Uneven Tire Wear

Description: The tires on your SWFT VOLT eBike show uneven wear patterns, leading to reduced traction and stability.

Cause: Uneven tire wear can be caused by improper tire pressure, misaligned wheels, or riding on rough surfaces.

Troubleshooting:

1. Check and adjust the tire pressure according to the manufacturer’s recommendations.
2. Inspect the wheels for any misalignment and adjust them if necessary.
3. Avoid riding on excessively rough terrain that may cause uneven tire wear.
4. If the problem persists, consider replacing the tires with new ones suitable for your riding style.

Brake Squealing

Description: The brakes on your SWFT VOLT eBike produce loud squealing noises when engaged.

Cause: Brake squealing can be caused by contaminated brake pads, misaligned brake calipers, or worn brake surfaces.

Troubleshooting:

1. Inspect the brake pads for any oil, dirt, or debris. Clean or replace the brake pads if necessary.
2. Check the alignment of the brake calipers and adjust them to ensure even contact with the brake surfaces.
3. If the issue persists, try sanding the brake pads lightly to remove any glazing that may be causing the noise.

Unresponsive Electric Assistance

Description: The electric assistance on your SWFT VOLT eBike does not engage when using the throttle or pedal-assist.

Cause: This issue can be due to a faulty throttle or pedal-assist sensor, a drained battery, or a motor controller problem.

Troubleshooting:

1. Check the battery charge level and ensure it is adequately charged.
2. Inspect the throttle and pedal-assist sensor for any visible damage or loose connections.
3. Try resetting the eBike’s control system to see if it resolves the issue.
4. If the problem persists, consider seeking professional assistance or contacting SWFT’s support team.

Loose Handlebars

Description: The handlebars on your SWFT VOLT eBike feel loose or wobbly while riding.

Cause: Loose handlebars can result from improperly tightened bolts or a misaligned stem.

Troubleshooting:

1. Check all handlebar bolts, including the stem and headset, to ensure they are tightened securely.
2. If the handlebars continue to feel loose, inspect the stem for any signs of damage or misalignment.
3. Adjust the stem and handlebar alignment to eliminate any wobbliness.

Charging Error

Description: Your SWFT VOLT eBike displays an error message when attempting to charge the battery.

Cause: Charging errors can occur due to a faulty charging port, a damaged battery, or an issue with the charger.

Troubleshooting:

1. Check the charging port for any visible damage or debris. Clean the port if needed.
2. Try using a different charger to see if the issue is with the charger itself.
3. If the error persists, contact SWFT’s customer support for further assistance.

Motor Overheating

Description: The motor of your SWFT VOLT eBike becomes excessively hot during use.

Cause: Motor overheating can be caused by prolonged or intense use, high ambient temperatures, or a malfunctioning motor controller.

Troubleshooting:

1. Allow the motor to cool down before using the eBike again to prevent damage.
2. Check the motor controller for any signs of damage or overheating.
3. Ensure that the eBike is not overloaded or ridden on steep inclines for extended periods.
4. If the problem persists, contact SWFT’s support team for further guidance.

Stiff Pedals

Description: The pedals on your SWFT VOLT eBike feel stiff and difficult to rotate, affecting the ease of pedaling.

Cause: Stiff pedals can be caused by a lack of lubrication, worn bearings, or debris lodged in the pedal mechanism.

Troubleshooting:

1. Apply bicycle-specific lubricant to the pedal bearings to improve their movement.
2. Inspect the pedals for any visible damage or signs of wear. Consider replacing the pedals if necessary.
3. Clean the pedal mechanism to remove any dirt or debris that may be causing the stiffness.

Uneven Motor Performance

Description: The motor on your SWFT VOLT eBike provides uneven power assistance, leading to inconsistent riding experience.

Cause: Uneven motor performance can be caused by a faulty motor controller, intermittent electrical connections, or software issues.

Troubleshooting:

1. Check the motor controller for any visible damage or signs of malfunction.
2. Inspect all electrical connections related to the motor and ensure they are securely connected.
3. Try resetting the motor controller according to the manufacturer’s instructions to resolve any software-related issues.
4. If the problem persists, consider seeking professional assistance or contacting SWFT’s support team.

Wheel Misalignment

Description: The wheels of your SWFT VOLT eBike appear misaligned, affecting the bike’s stability and handling.

Cause: Wheel misalignment can result from improper assembly, damage to the wheel rims, or a bent axle.

Troubleshooting:

1. Check the wheel alignment against the frame and fork to ensure they are straight and properly seated.
2. Inspect the wheel rims for any signs of damage or warping. Replace the rims if necessary.
3. If the wheels continue to appear misaligned, consider seeking professional assistance for wheel truing and alignment.

Unresponsive Power Modes

Description: The power modes on your SWFT VOLT eBike, such as eco mode or sport mode, do not respond when selected.

Cause: This issue can be due to a software glitch, a malfunctioning display unit, or a problem with the motor controller.

Troubleshooting:

1. Try resetting the eBike’s control system to see if it resolves the issue with the power modes.
2. Inspect the display unit for any visible damage or signs of malfunction.
3. Check the motor controller for any issues that may be affecting the power modes.
4. Contact SWFT’s support team for further assistance if needed.

Excessive Vibration

Description: Your SWFT VOLT eBike experiences excessive vibrations during riding, leading to discomfort and reduced control.

Cause: Excessive vibration can be caused by misaligned wheels, loose components, or uneven tire wear.

Troubleshooting:

1. Check the wheel alignment and ensure the wheels are properly seated in the frame and fork.
2. Inspect all bike components, such as the saddle, handlebars, and pedals, for any loose connections and tighten them as needed.
3. Examine the tires for any uneven wear patterns that may contribute to the vibration. Replace the tires if necessary.

SWFT VOLT eBike Electric Bike User Reviews

Positive Reviews from SWFT VOLT eBike Electric Bike Users

• Some users were satisfied with the powerful pedal assist of the SWFT VOLT eBike, which provided ample support while riding on various terrains.
• Several customers praised the impressive range of the eBike’s battery, allowing them to cover long distances without worrying about running out of charge.
• Users appreciated the easy setup process of the eBike, as it required minimal effort to assemble and get ready for riding.
• Many riders found the SWFT VOLT eBike to be a great value for the money, offering comparable performance to more expensive eBike models.
• Some customers highlighted the comfortable and adjustable design of the eBike, accommodating riders of different heights and sizes with ease.

Overall, positive feedback from SWFT VOLT eBike users indicates that the eBike delivers a satisfying riding experience with its powerful pedal assist, excellent battery range, and user-friendly design, making it a popular choice for both commuting and recreational purposes.

Negative User Reviews of the SWFT VOLT eBike Electric Bike

• Some users were not satisfied with the eBike’s build quality, reporting issues like a broken crank and noisy bearings after limited use.
• Several customers experienced difficulties with the eBike’s battery, such as the battery not holding a charge as expected or losing power prematurely.
• Some users faced challenges with the eBike’s size, finding it smaller than described and not suitable for taller riders as advertised.
• A few customers encountered problems with the delivery and assembly process, leading to damaged parts and restocking fees when attempting to return the product.
• Several users were disappointed with the lack of a removable battery, making it challenging to replace the battery when it eventually wears out.

While many users expressed satisfaction with the SWFT VOLT eBike, there were some negative experiences related to build quality, battery performance, and size discrepancies. Additionally, issues with shipping, assembly, and restocking fees added to the dissatisfaction of a few customers. It is essential for potential buyers to consider these aspects while evaluating the eBike’s suitability for their needs.

Note: All information about user reviews is taken from the site Walmart.

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SWFT VOLT eBike Electric Bike Manual

The operating instructions for the SWFT VOLT eBike can be found on the manufacturer’s website. For detailed guidance on how to use and maintain your eBike properly, please visit the official SWFT website and refer to the provided manual.

SWFT VOLT eBike Frequently Asked Questions

Q: How far can the SWFT VOLT eBike travel on a single battery charge?

A: The SWFT VOLT eBike can travel up to 32 miles on a single battery charge, depending on various factors like riding conditions, rider weight, and terrain.

Q: What is the maximum speed of the SWFT VOLT eBike?

A: The eBike can reach a maximum speed of 19.8 miles per hour when using the throttle.

Q: Can the SWFT VOLT eBike be ridden manually without electric assistance?

A: Yes, the eBike can be ridden manually, just like a traditional bicycle, even when the electric assistance is not engaged.

Q: How long does it take to fully charge the eBike’s battery?

A: The SWFT VOLT eBike’s battery can be fully charged in approximately 6 hours using the provided charger.

Q: Is the battery of the SWFT VOLT eBike removable for charging?

A: The SWFT VOLT eBike comes with a built-in rechargeable battery that is not removable. Charging is done directly on the eBike using the provided charger.

Conclusion

For any issues or concerns with your SWFT VOLT eBike, always refer to the provided manual for detailed instructions on troubleshooting and maintenance. Additionally, if you encounter any problems that you cannot resolve on your own, do not hesitate to reach out to the customer service or visit an authorized service center for assistance and expert support.