Aventon Pace 350 Common Problems

Specifications

Features

• Puncture-resistant tires
• Luxurious saddle for comfort
• Throttle lever for effortless cruising
• Integrated tail and headlights for safety
• Motor cut-off sensors for quick stopping
• Aventon app connectivity
• Backlit color display
• Option to purchase fenders and rear racks separately
• Assembly may require professional help

Causes of Common Problems with the Aventon Pace 350

In this section, we will explore the various causes behind common problems that users may encounter with the Aventon Pace 350 eBike. By identifying these causes, we can better understand how to address and resolve these issues effectively.

Later in this article, we will delve into practical solutions and troubleshooting tips to help users overcome any challenges they may face with their Aventon Pace 350. Stay tuned for valuable insights into maintaining and optimizing your eBike riding experience.

1. Battery Not Charging – Aventon Pace 350

• Description of the problem: The battery of the Aventon Pace 350 electric bike does not charge when plugged into a power source.
• Cause of the problem: The charging port may be damaged, or there could be an issue with the charger itself.
• Troubleshooting step-by-step:
  1. Inspect the charging port on the bike for any visible damage or debris that may be obstructing the connection.
  2. Try using a different charger to determine if the issue lies with the charger or the bike.
  3. If the problem persists, contact Aventon customer support for further assistance and possible replacement of the charging port or charger.

2. Motor Not Engaging – Aventon Pace 350

• Description of the problem: The motor of the Aventon Pace 350 electric bike fails to engage when pedaling or using the throttle.
• Cause of the problem: There may be a fault in the motor or a connection issue between the motor and the controller.
• Troubleshooting step-by-step:
  1. Check the motor connections to ensure they are securely attached and free from corrosion.
  2. Test the throttle and pedal assist functions to see if either activates the motor.
  3. If the motor still does not engage, contact Aventon technical support for further diagnosis and potential motor replacement.

3. Display Malfunction – Aventon Pace 350

• Description of the problem: The display screen on the Aventon Pace 350 electric bike is not functioning correctly, displaying incorrect information or failing to turn on.
• Cause of the problem: This issue could be due to a loose connection, water damage, or a malfunctioning display unit.
• Troubleshooting step-by-step:
  1. Inspect the display unit for any visible damage or signs of water intrusion.
  2. Check the connection between the display unit and the bike’s wiring harness to ensure it is secure.
  3. If the display still does not function properly, contact Aventon support for assistance and potential replacement of the display unit.

4. Brake Issues – Aventon Pace 350

• Description of the problem: The brakes on the Aventon Pace 350 electric bike are either too loose or too tight, affecting braking performance.
• Cause of the problem: Improper brake adjustment, worn brake pads, or contamination on the braking surface may be causing the issue.
• Troubleshooting step-by-step:
  1. Inspect the brake pads for wear and replace them if necessary.
  2. Adjust the brake calipers to ensure proper alignment and tension.
  3. Clean the braking surface with rubbing alcohol to remove any dirt or debris that may be affecting braking performance.
  4. If the problem persists, contact Aventon customer support for further assistance and potential brake system adjustment or replacement.

5. Erratic Power Assistance – Aventon Pace 350

• Description of the problem: The power assistance provided by the Aventon Pace 350 electric bike is inconsistent or fluctuates unexpectedly.
• Cause of the problem: This issue could stem from a faulty sensor, loose wiring, or a problem with the controller.
• Troubleshooting step-by-step:
  1. Check all sensor connections and wiring to ensure they are securely attached and free from damage.
  2. Reset the system by turning the bike off and on again, then recalibrate the pedal assist and throttle settings.
  3. If the problem persists, contact Aventon technical support for further diagnosis and potential sensor or controller replacement.

6. Battery Draining Quickly – Aventon Pace 350

• Description of the problem: The battery of the Aventon Pace 350 electric bike discharges rapidly, requiring frequent recharging.
• Cause of the problem: This issue may occur due to excessive use of power-assist modes, battery age, or a faulty battery.
• Troubleshooting step-by-step:
  1. Limit the use of power-assist modes and throttle to conserve battery power.
  2. Check the battery health using a multimeter or consult the Aventon app for battery status.
  3. If the battery is old or damaged, consider replacing it with a new one.

7. Loose Pedals – Aventon Pace 350

• Description of the problem: The pedals on the Aventon Pace 350 electric bike feel loose or wobble during pedaling.
• Cause of the problem: Loose pedal bearings, worn pedal threads, or improper installation may lead to this issue.
• Troubleshooting step-by-step:
  1. Tighten the pedal bearings using a pedal wrench to eliminate any play.
  2. Inspect the pedal threads for wear and replace the pedals if necessary.
  3. Ensure the pedals are properly installed and tightened onto the crank arms.

8. Chain Skipping – Aventon Pace 350

• Description of the problem: The chain on the Aventon Pace 350 electric bike skips or slips under load, affecting gear shifting and pedaling efficiency.
• Cause of the problem: This issue may result from a stretched or worn chain, misaligned gears, or a malfunctioning derailleur.
• Troubleshooting step-by-step:
  1. Inspect the chain for signs of wear and replace it if it appears stretched or damaged.
  2. Adjust the gear indexing to ensure smooth and precise shifting.
  3. Clean and lubricate the chain and cassette to reduce friction and improve performance.
  4. If the problem persists, check the derailleur alignment and hanger for any issues.

9. Noisy Brakes – Aventon Pace 350

• Description of the problem: The brakes on the Aventon Pace 350 electric bike produce excessive noise when applied, such as squealing or grinding.
• Cause of the problem: Contaminated brake pads, misaligned calipers, or worn braking surfaces may cause this issue.
• Troubleshooting step-by-step:
  1. Inspect the brake pads for contamination or wear and replace them if necessary.
  2. Adjust the brake calipers to ensure proper alignment and tension.
  3. Clean the braking surfaces with rubbing alcohol to remove any dirt or debris.
  4. If the noise persists, check for any signs of damage or excessive wear on the brake components.

10. Loose Handlebars – Aventon Pace 350

• Description of the problem: The handlebars on the Aventon Pace 350 electric bike feel loose or move unexpectedly while riding.
• Cause of the problem: Improperly tightened stem bolts, worn headset bearings, or a damaged handlebar clamp may lead to this issue.
• Troubleshooting step-by-step:
  1. Check the stem bolts for proper tightness and torque according to the manufacturer’s specifications.
  2. Inspect the headset bearings for wear or damage and replace them if necessary.
  3. Ensure the handlebar clamp is securely tightened to the stem.

11. Uneven Tire Wear – Aventon Pace 350

• Description of the problem: The tires on the Aventon Pace 350 electric bike exhibit uneven wear patterns, leading to decreased traction and ride quality.
• Cause of the problem: Improper tire inflation, misalignment, or worn suspension components may cause uneven tire wear.
• Troubleshooting step-by-step:
  1. Check tire pressure regularly and inflate to the recommended psi listed on the sidewall of the tire.
  2. Inspect the wheels for proper alignment and adjust as necessary.
  3. Examine the suspension components for signs of wear or damage and replace them if needed.

12. Gear Shifting Issues – Aventon Pace 350

• Description of the problem: The gears on the Aventon Pace 350 electric bike do not shift smoothly or fail to engage properly.
• Cause of the problem: Cable tension, derailleur alignment, or worn drivetrain components may cause gear shifting issues.
• Troubleshooting step-by-step:
  1. Adjust the cable tension using barrel adjusters or cable tension screws on the derailleur.
  2. Check the derailleur alignment and hanger for any misalignment and adjust as necessary.
  3. Inspect the chain, cassette, and chainrings for signs of wear and replace them if needed.

13. Loose Bolts and Fasteners – Aventon Pace 350

• Description of the problem: Bolts and fasteners on the Aventon Pace 350 electric bike become loose over time, leading to potential safety hazards and component damage.
• Cause of the problem: Vibrations from riding, inadequate torque, or lack of thread locking compound may cause bolts and fasteners to loosen.
• Troubleshooting step-by-step:
  1. Regularly inspect all bolts and fasteners on the bike for tightness and torque to the manufacturer’s specifications.
  2. Use a torque wrench to ensure proper tightening of bolts and fasteners.
  3. Apply thread locking compound to critical fasteners to prevent loosening due to vibrations.

14. Rattling Sounds – Aventon Pace 350

• Description of the problem: The Aventon Pace 350 electric bike produces rattling sounds during riding, indicating loose or worn components.
• Cause of the problem: Loose bolts, worn bearings, or damaged components may cause rattling sounds.
• Troubleshooting step-by-step:
  1. Identify the source of the rattling noise by inspecting various components, including the handlebars, stem, saddle, and pedals.
  2. Tighten any loose bolts or fasteners found during the inspection.
  3. Inspect bearings and bushings for signs of wear or damage and replace them if necessary.

15. Inconsistent Pedal Assistance – Aventon Pace 350

• Description of the problem: The pedal assistance on the Aventon Pace 350 electric bike varies inconsistently, making it difficult to maintain a steady riding pace.
• Cause of the problem: Sensor malfunction, battery issues, or firmware glitches may cause inconsistent pedal assistance.
• Troubleshooting step-by-step:
  1. Check the pedal assist sensor and wiring connections for any signs of damage or loose connections.
  2. Ensure the battery is adequately charged and functioning properly.
  3. If applicable, update the firmware of the bike’s electronic components to the latest version to resolve any software-related issues.

16. Wheel Misalignment – Aventon Pace 350

• Description of the problem: The wheels on the Aventon Pace 350 electric bike are misaligned, causing handling issues and potential tire wear.
• Cause of the problem: Improper wheel installation, bent axles, or misaligned dropouts may cause wheel misalignment.
• Troubleshooting step-by-step:
  1. Check the alignment of the wheels by measuring the distance between the rim and the frame or fork on both sides.
  2. If misalignment is detected, loosen the axle nuts or quick-release skewer and adjust the wheel position until it is centered.
  3. Ensure the axle nuts or skewer are securely tightened to the manufacturer’s specifications.

17. Squeaky Suspension – Aventon Pace 350

• Description of the problem: The suspension system on the Aventon Pace 350 electric bike produces squeaking noises during compression and rebound.
• Cause of the problem: Dry or worn suspension bushings, insufficient lubrication, or dirt accumulation may cause squeaky suspension.
• Troubleshooting step-by-step:
  1. Inspect the suspension bushings for signs of wear or dryness and apply lubricant if necessary.
  2. Clean the suspension components to remove any dirt or debris that may be causing friction.
  3. If the squeaking persists, consider replacing worn bushings or servicing the suspension system as needed.

18. Loose Chain Tension – Aventon Pace 350

• Description of the problem: The chain on the Aventon Pace 350 electric bike exhibits loose tension, leading to chain slippage or derailment.
• Cause of the problem: Incorrect chain tension adjustment, worn chain or sprockets, or a damaged chain tensioner may cause loose chain tension.
• Troubleshooting step-by-step:
  1. Adjust the chain tension by loosening the rear wheel nuts or quick-release skewer and moving the wheel backward or forward to achieve proper tension.
  2. Inspect the chain and sprockets for signs of wear and replace them if necessary.
  3. If equipped, check the chain tensioner for proper alignment and functionality.

19. Erratic Display Readings – Aventon Pace 350

• Description of the problem: The display unit on the Aventon Pace 350 electric bike shows erratic or incorrect readings for speed, distance, or battery level.
• Cause of the problem: Software glitches, loose connections, or a malfunctioning display unit may cause erratic display readings.
• Troubleshooting step-by-step:
  1. Reset the display unit by turning the bike off and on again, or performing a factory reset if available.
  2. Check the wiring connections between the display unit and the bike’s electronic components to ensure they are securely attached.
  3. If the problem persists, contact Aventon technical support for further assistance and potential replacement of the display unit.

20. Stiff Pedals – Aventon Pace 350

• Description of the problem: The pedals on the Aventon Pace 350 electric bike feel stiff or difficult to rotate, affecting pedaling efficiency and comfort.
• Cause of the problem: Lack of lubrication, worn bearings, or pedal misalignment may cause stiff pedals.
• Troubleshooting step-by-step:
  1. Apply lubricant to the pedal bearings to reduce friction and improve rotation.
  2. If applicable, disassemble the pedals and inspect the bearings for wear or damage, replacing them if necessary.
  3. Ensure the pedals are properly aligned with the crank arms and securely tightened.

21. Wobbly Handlebars – Aventon Pace 350

• Description of the problem: The handlebars on the Aventon Pace 350 electric bike feel wobbly or loose, affecting steering control and stability.
• Cause of the problem: Loose stem bolts, worn handlebar grips, or misaligned handlebar components may cause wobbly handlebars.
• Troubleshooting step-by-step:
  1. Tighten the stem bolts using an appropriate torque wrench to ensure they are securely fastened.
  2. Inspect the handlebar grips for wear or damage and replace them if necessary.
  3. Check the alignment of the handlebar components, including the stem, handlebars, and headset, and adjust as needed.

22. Brake Rubbing – Aventon Pace 350

• Description of the problem: The brakes on the Aventon Pace 350 electric bike rub against the wheel rims or rotors, causing friction and impeding forward motion.
• Cause of the problem: Misaligned brake calipers, contaminated brake pads, or warped rotors may cause brake rubbing.
• Troubleshooting step-by-step:
  1. Check the brake calipers for proper alignment with the wheel rims or rotors and adjust as necessary.
  2. Inspect the brake pads for contamination or uneven wear and clean or replace them if needed.
  3. If using disc brakes, inspect the rotors for warping or damage and replace them if necessary.

23. Noisy Motor – Aventon Pace 350

• Description of the problem: The motor on the Aventon Pace 350 electric bike emits excessive noise during operation, such as grinding or whining sounds.
• Cause of the problem: Motor misalignment, worn bearings, or internal mechanical issues may cause noisy motor operation.
• Troubleshooting step-by-step:
  1. Check the motor mounting bolts for proper tightness and adjust as necessary to ensure proper alignment.
  2. Inspect the motor bearings for wear or damage and replace them if needed.
  3. If the noise persists, contact Aventon technical support for further diagnosis and potential motor replacement.

24. Unresponsive Display – Aventon Pace 350

• Description of the problem: The display unit on the Aventon Pace 350 electric bike does not respond to user inputs or fails to display information properly.
• Cause of the problem: Software glitches, loose connections, or display unit malfunctions may cause unresponsive display issues.
• Troubleshooting step-by-step:
  1. Restart the display unit by turning the bike off and on again to see if the problem resolves.
  2. Check the wiring connections between the display unit and the bike’s electronic components for any loose or damaged connections.
  3. If the issue persists, perform a factory reset of the display unit or contact Aventon technical support for further assistance.

25. Freewheel Noise – Aventon Pace 350

• Description of the problem: The freewheel on the Aventon Pace 350 electric bike produces noise during coasting or when not pedaling.
• Cause of the problem: Worn freewheel internals, lack of lubrication, or foreign object debris may cause freewheel noise.
• Troubleshooting step-by-step:
  1. Inspect the freewheel internals for signs of wear or damage and replace them if necessary.
  2. Apply lubricant to the freewheel mechanism to reduce friction and noise during operation.
  3. Clean the freewheel and hub interface to remove any dirt or debris that may be causing interference.

Aventon Pace 350 Electric Bike User Reviews

Positive Reviews from Aventon Pace 350 Users

After analyzing user feedback, here are some of the positive experiences associated with the Aventon Pace 350 electric bike:

• Many users were satisfied with the puncture-resistant tires, which provide excellent traction and grip, making rides on city streets or trails worry-free.
• The luxurious saddle received praise for ensuring a smooth and comfortable ride, even during long journeys.
• A significant number of users appreciated the convenience of the throttle lever, which allows for effortless riding, especially on uphill slopes or hot days when pedaling is strenuous.
• The Tektro mechanical disc brakes were highly regarded for their reliable stopping power and excellent modulation in various weather conditions.
• The ergonomic design of the cushioned seat and swept-back handlebar encouraged a more upright and relaxed riding position, enhancing overall comfort.
• Users valued the safety features of the integrated tail and headlights, which provided extra visibility during nighttime rides, along with active brake lights for added safety.
• Connectivity features such as the Aventon app and backlit color display were praised for their convenience in tracking ride metrics and customizing settings according to user preferences.
• The variety of color options for the Aventon Pace 350 received positive feedback, allowing users to choose a style that suits their personal preference.
• The sleek design and removable battery of the Aventon Pace 350 were appreciated for their aesthetic appeal and added convenience in charging.

Overall, the positive feedback from Aventon Pace 350 users highlights its exceptional performance, comfort, safety features, and user-friendly design, making it a highly recommended electric bike choice.

Negative User Reviews of the Aventon Pace 350

After analyzing user feedback, here are some of the negative experiences associated with the Aventon Pace 350 electric bike:

• Some users were not satisfied with the cadence sensor, as it failed to ensure a responsive motor engagement, leading to frustration during rides.
• Several users expressed disappointment with the absence of fenders or rear racks included with the Aventon Pace 350, requiring separate purchases at checkout, which added to the overall cost.
• Assembly of the Aventon Pace 350 proved to be challenging for some users, as it was not straightforward. Many recommended seeking professional assistance or referring to online tutorials for help.

Despite these negative feedback points, it’s important to note that the majority of users were satisfied with the overall performance and features of the Aventon Pace 350 electric bike.

Aventon Pace 350 Manual

For detailed operating instructions and information about the Aventon Pace 350 electric bike, please visit the manufacturer’s website.

Conclusion

Overall Impression

After thorough analysis of the Aventon Pace 350 electric bike, it’s evident that it offers a plethora of features and functionalities catering to various rider preferences and needs. From its puncture-resistant tires to its integrated tail and headlights, the Aventon Pace 350 excels in providing comfort, convenience, and safety for riders.

User Feedback

While some users expressed concerns about certain aspects such as the cadence sensor and assembly process, the majority of feedback from Aventon Pace 350 users was positive. Users praised its performance, comfort, and design, indicating a high level of satisfaction with the product.

Recommendation

Considering the overall positive user feedback and the extensive features offered by the Aventon Pace 350, we highly recommend this electric bike to riders seeking a reliable and enjoyable riding experience. With its impressive performance capabilities and user-friendly design, the Aventon Pace 350 is sure to enhance your cycling adventures.

Aventon Pace 350 FAQ