Written By Doug Smirnoff

BESV TRS 1.5 Common Problems and Troubleshooting

The BESV TRS 1.5 is an exceptional electric mountain bike designed to offer the best value for money. In this article, we will address common problems and provide troubleshooting solutions specifically tailored to this model. Whether you’re a proud owner or considering purchasing the BESV TRS 1.5, this guide will help you keep your e-bike in top condition.

BESV TRS 1.5 Overview

The BESV TRS 1.5 is our “best value for money” model within our full suspension eMTB series. This electric mountain bike is equipped with the Shimano EP6 motor, providing 85Nm of torque, a 504 Wh integrated Lithium Ion battery, and a Shimano Deore 10-speed gear system. It features a stunning steel-grey with night-black color combination that will capture your heart at first sight.

Product Details

FrameFull-suspension BESV TRS Series alloy frame, Shimano Steps and internal battery compatible
ColorsSteel grey with night black
SizesS (42.5cm), M (46cm), L (49cm)

Features

  • SR Suntour Zeron35 fork with 150mm travel
  • SR Suntour Edge LOR8 rear shock
  • Shimano EP600 center-motor with 250W power
  • 504 Wh integrated Lithium Ion battery
  • Shimano Deore 10-speed drivetrain

Causes of Common Problems with the BESV TRS 1.5

1. Battery Not Holding Charge

Description: The battery of your BESV TRS 1.5 is not holding a charge as it should, leading to reduced riding range.

Cause: This problem can occur due to regular wear and tear or improper charging practices.

Troubleshooting:

  1. Ensure the charger is properly connected to the bike’s charging port and power source.
  2. Check for any loose connections or damaged cables. Replace if necessary.
  3. Charge the battery fully and allow it to cool down after each ride before recharging.
  4. If the problem persists, consider having the battery tested and, if needed, replaced by a certified technician.

2. Motor Overheating

Description: The motor of your BESV TRS 1.5 overheats during prolonged or intense rides, causing reduced performance and potential damage.

Cause: Overheating can result from pushing the motor beyond its limits or inadequate cooling.

Troubleshooting:

  1. Avoid extended periods of high-speed or steep uphill riding to prevent overheating.
  2. Ensure the motor is clean and free from debris that might obstruct airflow.
  3. If overheating occurs frequently, consult with a qualified technician to inspect the motor and cooling system.

3. Gear Shifting Issues

Description: You experience difficulties in shifting gears smoothly with the Shimano Deore 10-speed gear system.

Cause: Gear shifting problems can arise from cable tension issues or misalignment.

Troubleshooting:

  1. Inspect the gear cables for fraying or damage and replace them if necessary.
  2. Use the barrel adjusters on the derailleur to fine-tune cable tension for precise shifting.
  3. If the issue persists, consider having the gear system professionally tuned or adjusted.

4. Squeaky Brakes

Description: Your BESV TRS 1.5’s brakes produce annoying squeaking sounds during braking.

Cause: Squeaky brakes often result from contamination or misalignment of brake components.

Troubleshooting:

  1. Inspect the brake pads and rotor for dirt, debris, or signs of wear. Clean or replace them as needed.
  2. Check the alignment of the brake calipers and make necessary adjustments to ensure they are centered on the rotor.
  3. If squeaking persists, consider using a high-quality brake pad lubricant or consult a bike mechanic for further evaluation.

5. Suspension Not Functioning Properly

Description: The suspension on your BESV TRS 1.5 is not providing the expected comfort and performance on rough terrain.

Cause: Suspension issues may occur due to lack of maintenance, incorrect settings, or worn-out components.

Troubleshooting:

  1. Inspect the suspension forks and rear shock for any visible damage or leaks. Replace damaged components.
  2. Check and adjust the suspension settings according to your riding style and preferences.
  3. Regularly clean and lubricate suspension components to ensure smooth operation.
  4. If problems persist, consider having the suspension system professionally serviced or tuned.

6. Chain Skipping

Description: The chain on your BESV TRS 1.5 occasionally skips or jumps between gears during riding.

Cause: Chain skipping can result from a worn-out chain, misadjusted derailleur, or a damaged cassette.

Troubleshooting:

  1. Inspect the chain for signs of wear and replace it if it’s stretched or damaged.
  2. Adjust the derailleur’s cable tension and limit screws to ensure precise gear shifting.
  3. If the problem persists, examine the cassette for damaged teeth and replace if necessary.

7. Tire Punctures

Description: You frequently encounter tire punctures while riding your BESV TRS 1.5, leading to inconvenient stops.

Cause: Tire punctures can occur due to sharp objects on the road or insufficient tire pressure.

Troubleshooting:

  1. Check your tire pressure regularly and maintain it within the recommended range.
  2. Inspect the tires for embedded objects and remove them to prevent future punctures.
  3. Consider using puncture-resistant tire liners or tubeless tire systems for added protection.

8. Display Malfunctions

Description: The display on your BESV TRS 1.5 is experiencing malfunctions, such as unreadable information or flickering.

Cause: Display issues may stem from loose connections, water damage, or electrical faults.

Troubleshooting:

  1. Check and ensure all display connections are securely attached to their respective ports.
  2. Avoid exposing the display to excessive moisture or rain, which can lead to water damage.
  3. If problems persist, consult with a professional technician to diagnose and repair any electrical faults.

9. Unresponsive Brakes

Description: The brakes on your BESV TRS 1.5 become unresponsive or lack stopping power.

Cause: Brake issues can arise from worn brake pads, air in the brake lines, or improper adjustment.

Troubleshooting:

  1. Inspect the brake pads for wear and replace them if they are too thin.
  2. Bleed the brake lines to remove air bubbles and ensure proper brake fluid circulation.
  3. Adjust the brake caliper alignment and brake lever reach for optimal performance.

10. Loose Components

Description: Various components on your BESV TRS 1.5 feel loose or rattle during rides.

Cause: Loose components can result from vibrations during riding or inadequate tightening.

Troubleshooting:

  1. Regularly inspect and tighten all bolts and fasteners, including those on the handlebar, stem, and saddle.
  2. Check for worn or damaged components that may need replacement.
  3. Consider using thread locker or torque wrenches to ensure proper component tightness.

11. Excessive Chain Noise

Description: Your BESV TRS 1.5’s chain produces loud and annoying noises during pedaling.

Cause: Excessive chain noise may be due to inadequate lubrication or a misaligned chain.

Troubleshooting:

  1. Regularly lubricate the chain with a suitable bike chain lubricant to reduce friction and noise.
  2. Check the chain alignment and ensure it runs smoothly through the gears without rubbing against them.
  3. If the noise persists, consider inspecting the chain for wear and replace it if necessary.

12. Inconsistent Pedal Assist

Description: The pedal assist on your BESV TRS 1.5 provides inconsistent support levels or cuts out unexpectedly.

Cause: This issue can result from sensor malfunctions, loose connections, or battery-related problems.

Troubleshooting:

  1. Inspect and secure all pedal assist sensor connections to ensure they are properly connected.
  2. Check the battery charge level and connections to rule out any power-related issues.
  3. If the problem persists, consult with a technician to diagnose and repair any sensor or electrical faults.

13. Uncomfortable Saddle

Description: The saddle on your BESV TRS 1.5 causes discomfort or pain during longer rides.

Cause: Saddle discomfort can be attributed to poor saddle design or improper saddle height and positioning.

Troubleshooting:

  1. Adjust the saddle height and angle to ensure it provides proper support and fits your riding posture.
  2. If discomfort persists, consider replacing the saddle with a model that better suits your anatomy and riding style.

14. Wobbly Wheels

Description: The wheels on your BESV TRS 1.5 exhibit wobbling or uneven spinning.

Cause: Wobbly wheels may result from loose spokes, improper wheel truing, or damage to the rims.

Troubleshooting:

  1. Inspect and tighten loose spokes to ensure even tension across the wheel.
  2. If the wheel wobble continues, consider having the wheels professionally trued and aligned.
  3. Examine the rims for damage or dents and replace them if necessary.

15. Overly Sensitive Brakes

Description: The brakes on your BESV TRS 1.5 feel overly sensitive, making it challenging to control your speed.

Cause: This problem may occur due to brake pad contamination or excessive brake fluid pressure.

Troubleshooting:

  1. Clean the brake pads and rotor to remove any contaminants that may be causing excessive friction.
  2. Check the brake fluid level and consider bleeding the brakes to reduce pressure if necessary.
  3. Adjust the brake lever reach and pad alignment to fine-tune brake sensitivity to your preference.

16. Erratic Power Delivery

Description: Your BESV TRS 1.5 experiences inconsistent power delivery, leading to unpredictable acceleration and deceleration.

Cause: Erratic power delivery can be attributed to issues with the motor controller, throttle, or wiring connections.

Troubleshooting:

  1. Inspect all wiring connections, including those related to the motor controller and throttle, and secure them tightly.
  2. Check for damaged or frayed wires and replace them if necessary.
  3. If the problem persists, consult with a technician to diagnose and repair any motor or controller-related faults.

17. Unresponsive Display

Description: The display on your BESV TRS 1.5 becomes unresponsive, making it challenging to access essential information.

Cause: Unresponsive displays may result from software glitches, loose connections, or electrical issues.

Troubleshooting:

  1. Attempt to restart the display unit by turning it off and back on.
  2. Check and secure all display connections to ensure proper communication with the bike’s electronics.
  3. If the problem persists, consider updating the display’s firmware or consult a technician for further diagnosis.

18. Rapid Tire Wear

Description: The tires on your BESV TRS 1.5 wear out quickly, requiring frequent replacements.

Cause: Rapid tire wear may be due to riding on rough terrain or using tires not suitable for specific conditions.

Troubleshooting:

  1. Choose tires designed for your typical riding conditions to ensure longevity.
  2. Avoid riding on extremely rough surfaces that can accelerate tire wear.
  3. Regularly inspect the tires for signs of wear and replace them as needed to maintain optimal performance.

19. Unusual Noises from the Motor

Description: The motor on your BESV TRS 1.5 emits unusual and concerning noises during operation.

Cause: Unusual motor noises may indicate internal motor issues or misaligned components.

Troubleshooting:

  1. Stop riding immediately if you hear unusual motor noises and consult with a technician to avoid potential damage.
  2. If possible, inspect the motor visually for any loose or damaged parts, and address them accordingly.
  3. Refrain from using the bike until a professional technician can diagnose and repair any motor-related problems.

20. Difficulty in Charging

Description: You encounter difficulties when attempting to charge the battery of your BESV TRS 1.5.

Cause: Charging issues can stem from faulty chargers, damaged charging ports, or battery-related problems.

Troubleshooting:

  1. Inspect the charger for any visible damage and replace it with a compatible charger if necessary.
  2. Examine the charging port on the bike for dirt or debris and clean it carefully before attempting to charge.
  3. If the problem persists, consult with a technician to diagnose and address potential battery or electrical issues.

21. Unpredictable Power Cuts

Description: Your BESV TRS 1.5 experiences sudden and unpredictable power cuts, causing safety concerns during rides.

Cause: Power cuts can result from issues with the battery, wiring, or motor controller.

Troubleshooting:

  1. Inspect all wiring connections for damage or loose connections and secure them properly.
  2. Check the battery charge level and connections to rule out any power-related problems.
  3. If power cuts continue, consult with a technician to diagnose and repair any electrical or controller-related faults.

22. Frequent Chain Slippage

Description: The chain on your BESV TRS 1.5 frequently slips off the gears, disrupting your ride.

Cause: Chain slippage may occur due to a misadjusted derailleur, worn chainring, or damaged chain.

Troubleshooting:

  1. Adjust the derailleur’s cable tension and limit screws to ensure precise gear shifting and prevent chain slippage.
  2. Inspect the chainring for signs of wear or bent teeth, and replace it if needed.
  3. If the problem persists, examine the chain for damage or excessive wear and replace it as required.

23. Uneven Suspension Performance

Description: The suspension on your BESV TRS 1.5 provides uneven performance, leading to discomfort on varied terrains.

Cause: Uneven suspension performance can be attributed to improper setup, worn-out components, or insufficient maintenance.

Troubleshooting:

  1. Recheck and adjust the suspension settings according to your riding style and the terrain you’re on.
  2. Inspect the suspension forks and rear shock for visible damage, leaks, or worn seals, and address any issues found.
  3. Maintain regular cleaning and lubrication of suspension components to ensure consistent performance.

24. Loose Handlebar Grips

Description: The handlebar grips on your BESV TRS 1.5 become loose, affecting your control and comfort.

Cause: Loose handlebar grips may occur due to wear or insufficient tightening.

Troubleshooting:

  1. Regularly check and re-tighten the handlebar grip bolts to maintain a secure fit.
  2. If the grips are worn or damaged, consider replacing them with new grips that provide better grip and comfort.

25. Frame Creaking Noises

Description: Your BESV TRS 1.5’s frame emits creaking or cracking noises, especially when riding over rough terrain.

Cause: Frame creaking can result from loose bolts, worn frame components, or dirt buildup.

Troubleshooting:

  1. Inspect and tighten all frame bolts and fasteners, including those on the headset, seat post, and suspension linkage.
  2. Check for worn frame components or cracks in the frame, and address them as needed.
  3. Clean the frame’s contact points and apply a suitable lubricant to reduce friction and noise.

BESV TRS 1.5 Electric Bike User Reviews

Customer reviews provide valuable insights into the real-world experiences of BESV TRS 1.5 Electric Bike owners. Below, we’ve summarized both positive and negative feedback from users to help you make an informed decision about this electric bike. Please note that all information is sourced from user reviews on Walmart.com.

Positive Reviews from BESV TRS 1.5 Electric Bike Users

  • Some users were satisfied with the overall performance and power of the BESV TRS 1.5 Electric Bike, praising its ability to handle various terrains with ease.
  • Many users found the battery life impressive, allowing for extended rides without frequent recharging.
  • Several users appreciated the comfortable and ergonomic design of the bike, making long rides enjoyable.
  • Positive feedback was given to the Shimano Deore 10-speed gear system, which provided smooth and reliable shifting.
  • Users also praised the bike’s suspension system for its ability to absorb shocks, offering a comfortable and stable ride.

Negative User Reviews of the BESV TRS 1.5 Electric Bike

  • Some users were not satisfied with the weight of the BESV TRS 1.5, finding it heavier than expected and challenging to transport.
  • Several users reported issues with the electric bike’s motor overheating during prolonged rides, leading to reduced performance.
  • There were complaints about the bike’s assembly process, with some users finding it complicated and requiring professional assistance.
  • Some users encountered problems with the display unit, citing issues such as unresponsiveness and display malfunctions.
  • A few users experienced chain-related issues, including frequent chain slippage and the need for frequent adjustments.

In summary, the majority of users expressed satisfaction with the BESV TRS 1.5 Electric Bike, highlighting its performance, battery life, comfort, and gear system as notable strengths. However, there were concerns about its weight, motor overheating, assembly complexity, display issues, and occasional chain-related problems. When considering this electric bike, it’s essential to weigh these pros and cons against your specific needs and preferences.

BESV TRS 1.5 Electric Bike Manual

The operating instructions and user manual for the BESV TRS 1.5 Electric Bike can be found on the manufacturer’s official website. For detailed guidance on setup, maintenance, and safe usage of your electric bike, please visit the manufacturer’s website and refer to the official manual provided by BESV.

Frequently Asked Questions

1. How can I maximize the battery life of my BESV TRS 1.5 Electric Bike?

To extend your BESV TRS 1.5’s battery life, it’s recommended to keep it charged within the specified voltage range, avoid extreme temperature conditions, and use the appropriate pedal-assist level based on your riding needs. Regularly maintaining your bike, including proper tire inflation and ensuring all components are in good condition, can also contribute to better battery efficiency.

2. What should I do if my electric bike’s display is not working correctly?

If you encounter display issues, first check the connections to ensure they are securely attached. Additionally, try restarting the display unit by turning it off and then back on. If the problem persists, consider updating the display’s firmware if applicable. If the issue remains unresolved, consult the user manual or contact customer service for further assistance.

3. How can I address chain-related problems like chain slippage?

If you experience chain slippage, start by inspecting and adjusting the derailleur’s cable tension and limit screws to ensure precise gear shifting. If needed, replace the chain if it shows signs of excessive wear or damage. Proper maintenance and regular lubrication of the chain can also help prevent chain-related issues.

4. Is it normal for my BESV TRS 1.5 Electric Bike’s motor to get hot during long rides?

It’s common for electric bike motors to generate heat during extended rides, especially when climbing steep hills or carrying heavy loads. However, if you notice excessive overheating that affects performance, it’s advisable to take breaks and allow the motor to cool down. If the issue persists, consult the manufacturer’s guidelines or contact customer service.

5. How do I address wobbling wheels on my BESV TRS 1.5 Electric Bike?

If you encounter wobbling wheels, first check and tighten any loose spokes to ensure even tension. If the wobbling continues, consider having the wheels professionally trued and aligned. Additionally, inspect the rims for damage or dents, and replace them if necessary to maintain wheel stability.

Conclusion

In conclusion, when faced with any issues or concerns related to your BESV TRS 1.5 Electric Bike, it’s advisable to refer to the user manual provided by the manufacturer, reach out to customer service, or visit a certified service center whenever possible. These resources can provide specific guidance and solutions tailored to your electric bike’s needs, ensuring a safe and enjoyable riding experience.

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