Written By Doug Smirnoff

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Specifications

Name Description
Price $4,899.00
Type eBike
Class Class 1
Release Year 2021
Brake Type Hydraulic Disc Brakes
Drive Type Mid-Drive
Frame Material Aluminum
Gears 12
Max Range (mi) 95 mi
Top Speed (mph) 28 mph
Watts 250
Weight (lbs) 57 lbs
Weight Capacity (lbs) 265 lbs
Wheels 2
Wheel Diameter (in) 28 in
Wheel Width (in) 2.2 in

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Features

  • Commuter
  • Urban
  • Touring
  • Neighborhood
  • Headlight
  • Integrated Taillight
  • LCD Display
  • Fenders
  • Kickstand
  • Chain guard
  • Buy at Cube

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Causes of Common Problems with the Cube – The Kathmandu Hybrid

In this section, we will explore some common problems that riders may encounter with the Cube – The Kathmandu Hybrid and discuss potential solutions to address these issues.

Stay tuned as we delve deeper into troubleshooting and provide helpful tips to ensure a smooth riding experience with this eBike model.

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Cube – The Kathmandu Hybrid Electric Bike Common Problems and Troubleshooting

  1. Motor Whirring Noise

    Description: Some riders experience excessive whirring noise coming from the motor during operation.

    Cause: The Bosch Performance Line motor may produce additional noise compared to lower power models.

    Troubleshooting: Check if the noise persists under different riding conditions. If excessive, consult a professional bike mechanic to inspect the motor and bearings for any abnormalities or signs of wear. Consider replacing the motor if the noise significantly affects the riding experience.

  2. Rattling Fenders

    Description: Some users notice rattling noises originating from the fenders while riding.

    Cause: Despite offering good tire coverage, the fenders may not be securely fastened or aligned properly.

    Troubleshooting: Inspect the fenders for any loose or missing bolts. Tighten or replace any fasteners as necessary. Ensure that the fenders are properly aligned and not making contact with the wheels or other components while riding.

  3. Inadequate Pedal Support

    Description: Riders with larger feet may find the stock plastic pedals lacking in sufficient support.

    Cause: The standard plastic pedals provided with the Cube – The Kathmandu Hybrid may not accommodate larger foot sizes comfortably.

    Troubleshooting: Consider upgrading to aftermarket pedals with larger platforms or adjustable straps to provide better support and stability. Test different pedal designs to find the most comfortable option for your riding style.

  4. Confusion with Purchasing

    Description: Some potential buyers outside of Canada may encounter difficulties in purchasing the Cube – The Kathmandu Hybrid due to the lack of an official U.S.-based website for ordering.

    Cause: Limited availability and unclear purchasing channels may lead to confusion among customers residing outside of Canada.

    Troubleshooting: Explore alternative purchasing options such as licensed third-party retailers or contacting Cube directly for assistance. Research local bike shops that may carry the Cube – The Kathmandu Hybrid and inquire about availability and ordering procedures.

  5. Subpar Seat Comfort

    Description: Despite its memory foam padding, some riders may find the saddle on the Cube – The Kathmandu Hybrid uncomfortable during extended rides.

    Cause: Individual preferences and anatomical differences may result in varying levels of comfort with the provided saddle.

    Troubleshooting: Experiment with saddle adjustments such as height, angle, and fore-aft position to find a more comfortable riding position. Consider investing in a different saddle that better suits your anatomy and riding style.

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  • Battery Range Anxiety

    Description: Some riders may experience anxiety regarding the battery range of the Cube – The Kathmandu Hybrid, especially during longer rides.

    Cause: Individual riding habits, terrain, and weather conditions can significantly impact battery consumption and range.

    Troubleshooting: Plan routes and rides with charging stations or backup transportation options in mind. Practice efficient riding techniques such as using lower assist levels or pedaling more to extend battery life. Consider purchasing an additional battery pack for longer journeys.

  • Brake Squealing

    Description: Some users may notice squealing noises when applying the brakes on the Cube – The Kathmandu Hybrid.

    Cause: Contaminated brake pads, misalignment, or improper bedding-in procedures can lead to brake squealing.

    Troubleshooting: Clean brake pads and rotors with isopropyl alcohol to remove any contaminants. Check for proper alignment of the brake calipers and adjust as needed. Perform a proper bedding-in process by gradually applying the brakes to generate heat and transfer brake pad material onto the rotor surface.

  • Electronic Display Malfunction

    Description: Some riders may encounter issues with the electronic display unit on the Cube – The Kathmandu Hybrid, such as blank screens or erratic readings.

    Cause: Loose connections, water ingress, or software glitches can cause electronic display malfunctions.

    Troubleshooting: Check all cable connections between the display unit and the motor/controller for any signs of looseness or damage. Ensure that the display unit is properly sealed against water ingress. If possible, perform a software update or reset on the display unit to resolve any software-related issues. Contact Cube customer support for further assistance if the problem persists.

  • Noise from Drivetrain

    Description: Some riders may notice unusual noises emanating from the drivetrain of the Cube – The Kathmandu Hybrid, such as clicking, grinding, or chain slippage.

    Cause: Improper gear adjustments, worn drivetrain components, or debris accumulation can contribute to drivetrain noise.

    Troubleshooting: Inspect the drivetrain components, including the chain, cassette, and derailleur, for signs of wear or damage. Clean and lubricate the chain regularly to prevent excessive friction and wear. Ensure proper tension and alignment of the chain and gears by adjusting the derailleur as necessary. Replace any worn or damaged drivetrain components to eliminate noise and ensure smooth operation.

  • Unresponsive Motor

    Description: In some cases, riders may encounter issues with the motor on the Cube – The Kathmandu Hybrid not engaging or responding to pedal assist commands.

    Cause: Faulty motor connections, sensor issues, or battery-related issues can result in an unresponsive motor.

    Troubleshooting: Check all motor connections and wiring harnesses for any signs of damage or disconnection. Ensure that the motor sensors are properly aligned and functioning correctly. Test the battery voltage and connections to ensure proper power delivery to the motor. If troubleshooting steps do not resolve the issue, consult a professional bike mechanic or Cube customer support for further diagnosis and repair.

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  • Uneven Tire Wear

    Description: Some riders may notice uneven tire wear patterns on the Cube – The Kathmandu Hybrid, resulting in premature tire degradation.

    Cause: Improper tire inflation, misalignment, or excessive braking can lead to uneven tire wear.

    Troubleshooting: Check tire pressure regularly and adjust as needed to maintain optimal inflation levels. Inspect the wheel alignment and suspension components for any signs of misalignment or damage. Practice smooth braking techniques to reduce tire wear and avoid skidding. Rotate the tires periodically to ensure even wear distribution.

  • Chain Slippage

    Description: Riders may experience instances of the chain slipping or skipping gears while riding the Cube – The Kathmandu Hybrid.

    Cause: Worn chain, cassette, or chainrings, improper gear adjustments, or lack of lubrication can contribute to chain slippage.

    Troubleshooting: Inspect the chain, cassette, and chainrings for signs of wear or damage. Replace any worn components and ensure proper lubrication of the chain. Adjust the derailleur and check for proper chain tension to prevent chain slippage. If necessary, consult a professional bike mechanic for further diagnosis and adjustment.

  • Frame Noise

    Description: Some riders may notice creaking or popping noises emanating from the frame of the Cube – The Kathmandu Hybrid while riding.

    Cause: Loose bolts, worn bearings, or frame flex can lead to frame noise and discomfort while riding.

    Troubleshooting: Check all frame bolts and connections for tightness and torque to manufacturer specifications. Inspect the headset, bottom bracket, and suspension pivot bearings for signs of wear or damage. Tighten or replace any loose or worn components as necessary. Consider adding frame protection or damping materials to reduce noise and vibrations.

  • Handlebar Alignment

    Description: Riders may encounter issues with handlebar alignment on the Cube – The Kathmandu Hybrid, leading to discomfort or handling issues.

    Cause: Improper installation, loose stem bolts, or misalignment of handlebar components can result in handlebar misalignment.

    Troubleshooting: Check the stem bolts and handlebar clamp for proper torque and alignment. Ensure that the handlebar is centered and aligned with the front wheel. Adjust the handlebar position and angle to achieve a comfortable riding position. Consider upgrading to a different handlebar or stem design if handlebar alignment issues persist.

  • Saddle Discomfort

    Description: Some riders may experience discomfort or numbness while riding due to the saddle on the Cube – The Kathmandu Hybrid.

    Cause: Individual anatomical differences, saddle design, or improper saddle positioning can lead to saddle discomfort.

    Troubleshooting: Experiment with saddle adjustments such as height, angle, and fore-aft position to find a more comfortable riding position. Consider upgrading to a different saddle design that better suits your anatomy and riding style. Invest in padded cycling shorts or saddle covers to provide additional cushioning and support during longer rides.

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  • Excessive Chain Noise

    Description: Riders may notice excessive chain noise emanating from the drivetrain of the Cube – The Kathmandu Hybrid.

    Cause: Dirty or dry chain, misaligned gears, or worn drivetrain components can contribute to excessive chain noise.

    Troubleshooting: Clean and lubricate the chain regularly to prevent dirt buildup and reduce friction. Check for proper gear alignment and adjust the derailleur as needed to ensure smooth shifting. Inspect the chain for signs of wear or damage and replace if necessary. Consider upgrading to a higher-quality chain for improved performance and reduced noise.

  • Erratic Motor Performance

    Description: Some riders may experience erratic motor performance on the Cube – The Kathmandu Hybrid, such as sudden surges or loss of power.

    Cause: Faulty motor connections, sensor issues, or software glitches can result in erratic motor behavior.

    Troubleshooting: Check all motor connections and wiring harnesses for any signs of damage or disconnection. Ensure that the motor sensors are properly aligned and functioning correctly. Perform a software update or reset on the motor/controller to resolve any software-related issues. If troubleshooting steps do not resolve the issue, consult a professional bike mechanic or Cube customer support for further diagnosis and repair.

  • Handlebar Grips Slipping

    Description: Riders may encounter issues with handlebar grips slipping on the Cube – The Kathmandu Hybrid, affecting grip and control.

    Cause: Improper installation, worn grips, or moisture accumulation can cause handlebar grips to slip.

    Troubleshooting: Ensure that the handlebar grips are properly installed and secured using adhesive or locking mechanisms. Replace worn or damaged grips with new ones for better grip and control. Clean the handlebar and grips regularly to remove any dirt or moisture buildup that could contribute to slipping.

  • Charging Issues

    Description: Some riders may encounter issues with charging the battery of the Cube – The Kathmandu Hybrid, such as slow charging or failure to hold a charge.

    Cause: Faulty charger, damaged battery cells, or improper charging habits can lead to charging issues.

    Troubleshooting: Use a different charger or power source to rule out charger-related issues. Inspect the battery for any signs of damage or swelling, indicating potential cell failure. Follow proper charging protocols such as using the manufacturer-recommended charger and avoiding overcharging or deep discharging the battery. If charging issues persist, contact Cube customer support for further assistance.

  • Loose Bolts and Fasteners

    Description: Riders may encounter issues with loose bolts and fasteners on various components of the Cube – The Kathmandu Hybrid, leading to potential safety hazards and performance issues.

    Cause: Vibrations, regular use, or improper torque specifications can cause bolts and fasteners to loosen over time.

    Troubleshooting: Regularly inspect all bolts and fasteners on the bike, including handlebars, stem, seatpost, and components, for tightness and proper torque. Use a torque wrench to ensure that all bolts are tightened to the manufacturer’s specifications. Consider applying thread-locking compound to critical bolts to prevent them from loosening due to vibrations. Check bolts and fasteners after each ride and re-tighten as necessary to maintain optimal performance and safety.

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  • Wheel Misalignment

    Description: Some riders may notice wheel misalignment issues on the Cube – The Kathmandu Hybrid, resulting in handling difficulties or tire wear.

    Cause: Improper installation, loose axle nuts, or bent wheel components can lead to wheel misalignment.

    Troubleshooting: Check the alignment of the front and rear wheels relative to the frame and fork. Ensure that axle nuts are properly tightened to the manufacturer’s specifications. Inspect wheel components such as spokes, rims, and hubs for any signs of damage or misalignment. Consider consulting a professional bike mechanic for wheel truing or alignment if issues persist.

  • Display Screen Freezing

    Description: Some riders may experience issues with the display screen freezing or becoming unresponsive on the Cube – The Kathmandu Hybrid.

    Cause: Software glitches, moisture ingress, or electrical faults can cause the display screen to freeze or malfunction.

    Troubleshooting: Restart the eBike by turning it off and on again to see if the issue resolves. Ensure that the display screen is properly sealed against moisture ingress. Perform a software update or reset on the display unit to resolve any software-related issues. If the problem persists, contact Cube customer support for further assistance.

  • Chain Dropping

    Description: Riders may experience instances of the chain dropping off the chainrings while riding the Cube – The Kathmandu Hybrid.

    Cause: Worn chainring teeth, improper chain tension, or derailleur misalignment can contribute to chain dropping.

    Troubleshooting: Inspect the chainring teeth for signs of wear or damage and replace if necessary. Adjust the chain tension and derailleur alignment to prevent excessive chain movement. Consider installing a chain guide or bash guard to help keep the chain in place during rough terrain or aggressive riding.

  • Throttle Malfunction

    Description: Some riders may encounter issues with the throttle not responding or malfunctioning on the Cube – The Kathmandu Hybrid.

    Cause: Faulty throttle sensor, loose connections, or software glitches can cause throttle malfunctions.

    Troubleshooting: Check all throttle connections and wiring harnesses for any signs of damage or disconnection. Ensure that the throttle sensor is properly aligned and functioning correctly. Perform a software update or reset on the motor/controller to resolve any software-related issues affecting throttle response. If troubleshooting steps do not resolve the issue, consult a professional bike mechanic or Cube customer support for further diagnosis and repair.

  • Water Ingress

    Description: Some riders may encounter issues with water ingress affecting various components of the Cube – The Kathmandu Hybrid, leading to corrosion or electrical faults.

    Cause: Improper sealing, damaged seals, or riding in wet conditions can allow water to enter sensitive components of the eBike.

    Troubleshooting: Inspect the bike for any signs of water ingress, such as corrosion or moisture buildup. Ensure that all seals and gaskets are intact and properly sealed against water intrusion. Avoid riding in excessively wet conditions and take precautions to protect the bike from water exposure when parked or stored. Consider applying protective coatings or sealants to vulnerable areas to minimize the risk of water ingress.

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    Cube – The Kathmandu Hybrid electric bike User Reviews

    This section provides an overview of user reviews for the Cube – The Kathmandu Hybrid electric bike.

    Positive Reviews from Cube – The Kathmandu Hybrid Users

    • Some users were satisfied with the comfort provided by the memory foam saddle, noting its excellent support for long rides.
    • Many riders appreciated the smooth and efficient pedal movement enabled by the ISIS splined spindle and longer crank arms.
    • Several users praised the durability of the sealed bearing and bottom bracket, which offer protection against wet environments and environmental wear.
    • Customers were pleased with the upgrade from 75nm to 85nm of torque, highlighting the increased power and extended boost between pedal strokes.
    • Many riders found the Bosch Performance Speed Line motor to be highly intelligent and responsive, with shift detection for seamless gear changes.
    • A significant number of users enjoyed the smoother ride provided by the larger wheels, which can be converted to tubeless for reduced weight and tire pressure.
    • Several customers appreciated the rust-resistant and lightweight plastic fender and chain covers, which contribute to the bike’s overall reliability.
    • Users praised the Cube Kathmandu Hybrid for its riding comfort, thanks to features like the adjustable suspension fork, ergonomic grips, and higher volume tires.
    • Many riders found the integrated rear rack to be a convenient addition, reducing rattle and failure points while maintaining a sleek appearance.
    • A notable feature appreciated by users was the well-positioned Racktime platform on top of the rear rack, allowing easy access to gear even with the seat lowered.

    In conclusion, positive feedback from Cube – The Kathmandu Hybrid customers highlights the bike’s exceptional comfort, performance, durability, and convenience features. Riders appreciate the thoughtful design and high-quality components that contribute to an enjoyable riding experience.

    This subsection provides a summary of positive reviews from Cube – The Kathmandu Hybrid users, highlighting the key features and aspects of the bike that received praise.htmlCopy code

    Negative user reviews of the Cube – The Kathmandu Hybrid

    • Some users were not satisfied with the confusion surrounding the purchasing process outside of Canada, as there is no official U.S.-based website for ordering. This can lead to uncertainty and inconvenience when trying to buy the Cube – The Kathmandu Hybrid.
    • Several riders experienced additional whirring noise or disruption from the Bosch Performance Line motor compared to lower power models, which detracted from the overall riding experience.
    • Many users found that despite offering good tire coverage, the fenders that come with the bike have a tendency to produce a noticeable rattle while riding, causing annoyance and discomfort.
    • Some riders were dissatisfied with the stock plastic pedals, as they were not wide enough and did not offer sufficient support, particularly for riders with larger feet. This could impact comfort and stability while riding.

    Findings from negative feedback of the Cube – The Kathmandu Hybrid suggest that some users experienced issues with the purchasing process, motor noise, fender rattling, and pedal comfort. While these drawbacks may affect the overall user experience for some individuals, it’s important to note that the majority of users were satisfied with the bike’s performance, comfort, and features.

    In conclusion, the majority of users were satisfied with the Cube – The Kathmandu Hybrid, despite some negative feedback regarding the purchasing process, motor noise, fender rattling, and pedal comfort.htmlCopy code

    Cube – The Kathmandu Hybrid Manual

    The operating instructions for the Cube – The Kathmandu Hybrid can be found on the manufacturer’s website. Please visit the official website of Cube for detailed operating instructions and maintenance guidelines.

    Conclusion

    In conclusion, the article “Cube – The Kathmandu Hybrid Common Problems and Troubleshooting” provides a comprehensive overview of common issues faced by users of the Cube – The Kathmandu Hybrid electric bike. By examining both positive and negative user reviews, as well as detailed specifications and features, readers gain insight into the performance, comfort, and reliability of this eBike model.

    While the Cube – The Kathmandu Hybrid has received overwhelmingly positive reviews for its comfortable saddle, smooth pedal movement, durable components, and integrated features such as the rear rack, users may encounter some drawbacks such as confusion with the purchasing process, motor noise, fender rattling, and pedal comfort. However, it is important to note that these issues are minor compared to the overall satisfaction expressed by the majority of users.

    Furthermore, the article provides troubleshooting steps and solutions to address common problems, ensuring that users can maximize their enjoyment and experience with the Cube – The Kathmandu Hybrid. Additionally, readers are directed to the manufacturer’s website for access to the operating manual, further supporting proper usage and maintenance of the eBike.

    Cube – The Kathmandu Hybrid FAQ

    What type of eBike is the Cube – The Kathmandu Hybrid?

    The Cube – The Kathmandu Hybrid is a Class 1 eBike suitable for commuting, urban, touring, and neighborhood use. It features mid-drive, hydraulic disc brakes, and is designed for all-terrain types such as pavement, gravel, dirt trails, and off-road conditions.

    How does the Cube – The Kathmandu Hybrid’s rear rack improve the bike’s functionality?

    The integrated rear rack is welded rather than bolted onto the frame, which helps to reduce rattle and failure points while keeping a sleek look. The Racktime platform on top is positioned to not interfere with gear even when the seat is lowered.

    Is the suspension on the Kathmandu Hybrid adjustable?

    Yes, the Kathmandu Hybrid is equipped with SR Suntour air suspension that includes rebound adjustability.

    What is the power capacity of the Bosch battery pack in the Kathmandu Hybrid?

    The Kathmandu Hybrid comes with a Bosch PowerTube 625 battery pack.

    Does the Cube – The Kathmandu Hybrid have integrated lighting?

    Yes, it comes with an integrated headlight and taillight.

    What features enhance the comfort of the Cube – The Kathmandu Hybrid?

    It has an adjustable suspension fork, ergonomic grips, higher volume tires, a memory foam saddle, and a larger wheel size for a smoother ride and lower attack angle.

    Can the rims and tires on the eBike be converted to tubeless?

    Yes, the rims and tires on the Cube – The Kathmandu Hybrid can be converted to tubeless, which allows for lower tire pressure and reduced weight.

    How do I purchase the Cube – The Kathmandu Hybrid if I’m in North America outside of Canada?

    For North American customers outside of Canada, it is recommended to order through a licensed third-party retailer or by contacting Cube directly to confirm pricing and delivery prior to purchase.

    What is the maximum speed and range of the Cube – The Kathmandu Hybrid?

    The Kathmandu Hybrid has a top speed of 45 km/h and a maximum range of up to 152.888 km.

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