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Ribble Gravel AL e Common Problems
The Ribble Gravel AL e, known for its exceptional performance and value, is a reliable companion for gravel adventures. Despite its standout features such as lightweight design and excellent value proposition, like any other bike, it may encounter common issues.
One notable aspect of the Gravel AL e is its efficient motor and dual suspension system, providing a fun and enjoyable riding experience over various terrains. However, despite these advantages, some riders have reported minor drawbacks. For instance, while the bike offers customization options and a stunning paint job, there may be a need for component tweaks for better rider fit. Additionally, the absence of a battery life indicator screen poses a minor inconvenience for some users, although it does not significantly affect the overall performance of the bike.
This article aims to focus the reader’s attention on potential problems that may arise with the Ribble Gravel AL e and provides troubleshooting tips based on real ownership experiences. By addressing these common issues, riders can better maintain and enjoy their Gravel AL e, ensuring a smooth and uninterrupted riding experience.
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Specifications
| Name of Specification | Description |
|---|---|
| Price | $3,196.00 |
| Type | eBike |
| Class | Class 3 |
| Release Year | 2022 |
| Brake Type | Hydraulic Disc Brakes |
| Drive Type | Hub-Drive |
| Frame Material | Aluminum |
| Gears | 11 |
| Max Range (mi) | 75 mi |
| Top Speed (mph) | 28 mph |
| Watts | 250 |
| Weight (lbs) | 31 lbs |
| Wheels | 2 |
| Wheel Diameter (in) | 27 in |
| Wheel Width (in) | 1.75 in |
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Features
- Off-Road
- Mountain
- Gravel
- All-terrain
- Commuter
- Leisure
- LCD Display
- Lightweight
- Fat Tire eBike
- Removable battery
- Dual suspension
- Bluetooth connectivity
- Dual brakes
- Battery overcharging protection
- Buy at Ribble
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Causes of Common Problems with the Ribble Gravel AL e
In this section, we will explore the common problems encountered with the Ribble Gravel AL e and provide solutions to address them. Stay tuned for detailed insights and troubleshooting tips.
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Ribble Gravel AL e Electric Bike Common Problems and Troubleshooting
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Motor Not Functioning Properly
Description of the Problem: The motor of the Ribble Gravel AL e electric bike fails to provide assistance or operates intermittently.
Cause of the Problem: Possible reasons for this issue include loose connections, damaged wiring, or a malfunctioning motor controller.
Troubleshooting Step-by-Step:
- Check all motor connections to ensure they are securely attached.
- Inspect the wiring harness for any signs of damage or fraying.
- If the connections and wiring appear intact, test the motor controller using a multimeter to check for faults.
- If the motor controller is faulty, it may need to be replaced by a qualified technician.
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Battery Not Holding Charge
Description of the Problem: The battery of the Ribble Gravel AL e electric bike discharges quickly or fails to hold a charge.
Cause of the Problem: This issue could be caused by overcharging, a faulty battery, or improper storage.
Troubleshooting Step-by-Step:
- Ensure the battery is not being overcharged by using a compatible charger and following manufacturer recommendations.
- If overcharging is not the issue, test the battery voltage with a multimeter to determine if it is holding a charge.
- If the battery is faulty, contact the manufacturer for a replacement or repair.
- Store the battery in a cool, dry place when not in use to prolong its lifespan.
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Brake Issues
Description of the Problem: The brakes of the Ribble Gravel AL e electric bike feel spongy, fail to engage properly, or make unusual noises.
Cause of the Problem: Common causes of brake issues include worn brake pads, air in the brake lines, or misaligned calipers.
Troubleshooting Step-by-Step:
- Inspect the brake pads for wear and replace them if necessary.
- Bleed the brake lines to remove any air bubbles that may be affecting brake performance.
- Check the alignment of the brake calipers and adjust as needed to ensure they are making full contact with the brake rotor.
- If the problem persists, consult a bike mechanic for further diagnosis and repair.
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Display Malfunction
Description of the Problem: The LCD display of the Ribble Gravel AL e electric bike fails to turn on, shows incorrect information, or freezes during operation.
Cause of the Problem: Possible causes of display malfunctions include loose connections, water damage, or software glitches.
Troubleshooting Step-by-Step:
- Check all connections between the display unit and the main bike components to ensure they are secure.
- If the display has been exposed to water, dry it thoroughly and inspect for any signs of corrosion.
- Perform a factory reset on the display unit to reset any software issues.
- If the problem persists, contact the manufacturer for further assistance or to arrange for a replacement display unit.
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Chain Slippage
Description of the Problem: The chain of the Ribble Gravel AL e electric bike slips or skips gears during pedaling.
Cause of the Problem: Chain slippage can be caused by worn chainrings, a loose chain, or misaligned derailleur.
Troubleshooting Step-by-Step:
- Inspect the chainrings for wear and replace them if necessary.
- Check the tension of the chain and adjust as needed to ensure it is properly tensioned.
- Ensure the derailleur is properly aligned and adjust the limit screws if necessary to prevent chain slippage.
- If the problem persists, it may be necessary to replace the chain or seek assistance from a bike mechanic for further diagnosis.
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Additional Common Problems and Troubleshooting for the Ribble Gravel AL e Electric Bike
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Electrical Wiring Issues
Description of the Problem: The electrical wiring of the Ribble Gravel AL e electric bike may become damaged or loose, leading to issues with power delivery or functionality.
Cause of the Problem: Possible causes include wear and tear from use, exposure to moisture, or manufacturing defects.
Troubleshooting Step-by-Step:
- Inspect all electrical connections and wiring harnesses for signs of damage or looseness.
- Repair or replace any damaged wiring or connectors as necessary.
- Ensure all connections are securely fastened to prevent further issues.
- If the problem persists, consult a qualified electric bike technician for further diagnosis and repair.
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Hub Motor Noise
Description of the Problem: The hub motor of the Ribble Gravel AL e electric bike may produce unusual noises during operation, such as grinding, clicking, or whirring sounds.
Cause of the Problem: Potential causes include worn bearings, misalignment, or internal damage to the motor components.
Troubleshooting Step-by-Step:
- Inspect the hub motor for any visible signs of damage or wear.
- Check the tightness of the motor mounting bolts and realign if necessary.
- If the noise persists, disassemble the hub motor for a thorough inspection and repair or replace any damaged components.
- Regularly clean and lubricate the hub motor to prevent future issues and prolong its lifespan.
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Sensor Malfunction
Description of the Problem: The sensors of the Ribble Gravel AL e electric bike, such as the pedal assist sensor or torque sensor, may malfunction, resulting in erratic or non-responsive behavior.
Cause of the Problem: Potential causes include loose connections, sensor misalignment, or sensor damage.
Troubleshooting Step-by-Step:
- Check all sensor connections to ensure they are securely attached.
- Inspect the sensors for any signs of damage or misalignment and adjust or replace as necessary.
- Perform a calibration procedure according to the manufacturer’s instructions to reset the sensor settings.
- If the problem persists, contact the manufacturer for further assistance or to arrange for sensor replacement.
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Charger Malfunction
Description of the Problem: The charger for the Ribble Gravel AL e electric bike may fail to charge the battery or exhibit other issues such as overheating or short-circuiting.
Cause of the Problem: Possible causes include a faulty charger, damaged charging cable, or issues with the electrical outlet.
Troubleshooting Step-by-Step:
- Test the charger with a multimeter to ensure it is delivering the correct voltage and current output.
- Inspect the charging cable for any signs of damage or wear and replace if necessary.
- Try charging the battery using a different electrical outlet to rule out issues with the power source.
- If the charger continues to malfunction, contact the manufacturer for a replacement or repair.
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Software Glitches
Description of the Problem: The software of the Ribble Gravel AL e electric bike may experience glitches or bugs, resulting in erratic behavior or loss of functionality.
Cause of the Problem: Software issues can arise from firmware updates, compatibility issues, or programming errors.
Troubleshooting Step-by-Step:
- Check for available firmware updates for the bike’s electronic components and apply them according to the manufacturer’s instructions.
- If the problem persists, perform a factory reset on the bike’s electronic system to restore default settings.
- Contact the manufacturer’s customer support for assistance in diagnosing and resolving software-related issues.
- If necessary, consult a qualified technician or bike mechanic for further diagnosis and repair.
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Charging Port Malfunction
Description of the Problem: The charging port of the Ribble Gravel AL e electric bike becomes loose, damaged, or fails to establish a connection with the charger.
Cause of the Problem: This issue can occur due to repeated use, physical damage, or manufacturing defects in the charging port.
Troubleshooting Step-by-Step:
- Inspect the charging port for any visible damage, debris, or corrosion.
- Attempt to charge the bike using a different charger to rule out a faulty charger as the cause of the issue.
- If the problem persists, contact the manufacturer for warranty support or to arrange for repair or replacement of the charging port.
Range Anxiety
Description of the Problem: Riders experience anxiety or uncertainty about the remaining battery range of the Ribble Gravel AL e electric bike during longer rides.
Cause of the Problem: Range anxiety can stem from inaccurate battery level indicators, insufficient battery capacity, or unfamiliarity with the bike’s power consumption.
Troubleshooting Step-by-Step:
- Plan routes carefully and consider factors such as terrain, rider weight, and assist levels to optimize battery usage.
- Monitor the battery level indicator regularly and become familiar with its accuracy and behavior over time.
- If range anxiety persists, consider carrying a spare battery or investing in a bike with a larger battery capacity to alleviate concerns.
Noise from the Motor
Description of the Problem: The Ribble Gravel AL e electric bike’s motor emits unusual noises such as grinding, whirring, or clicking during operation.
Cause of the Problem: Motor noise can indicate issues such as worn bearings, loose components, or internal damage within the motor assembly.
Troubleshooting Step-by-Step:
- Inspect the motor assembly for any visible signs of damage, debris, or loose components.
- If possible, test the bike’s motor under load to identify any abnormal noises and isolate the source of the problem.
- If the motor noise persists, contact the manufacturer or a certified technician for diagnosis and repair.
Display Screen Glitches
Description of the Problem: The display screen of the Ribble Gravel AL e electric bike exhibits glitches, flickering, or displays incorrect information.
Cause of the Problem: Display screen issues can result from software bugs, loose connections, or physical damage to the screen.
Troubleshooting Step-by-Step:
- Restart the bike’s display unit to see if the issue resolves itself.
- Check all connections between the display unit and the main bike components to ensure they are securely attached.
- If the problem persists, perform a factory reset on the display unit to restore it to its default settings.
- If none of the above steps resolve the issue, contact the manufacturer for further assistance or to arrange for a replacement display unit.
Electrical Wiring Issues
Description of the Problem: The electrical wiring of the Ribble Gravel AL e electric bike becomes frayed, damaged, or develops intermittent connections.
Cause of the Problem: Electrical wiring issues can arise from exposure to moisture, physical wear and tear, or manufacturing defects.
Troubleshooting Step-by-Step:
- Inspect the bike’s wiring harness for any visible signs of damage, fraying, or corrosion.
- Test the continuity of the wiring using a multimeter to identify any breaks or shorts in the electrical circuit.
- If wiring issues are detected, repair or replace the affected wiring components as necessary.
- Take preventive measures such as waterproofing exposed wiring and securing it away from moving parts to minimize future issues.
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Battery Not Charging
Description of the Problem: The battery of the Ribble Gravel AL e electric bike fails to charge when plugged into a power source.
Cause of the Problem: Possible causes include a faulty charger, damaged charging port, or internal battery issues.
Troubleshooting Step-by-Step:
- Ensure that the charger is properly plugged into a functioning power outlet and that all connections are secure.
- Inspect the charging port on the bike for any debris, corrosion, or physical damage that may prevent a proper connection.
- Try charging the battery with a different charger to rule out a faulty charger as the cause of the issue.
- If the battery still does not charge, contact the manufacturer for warranty support or to arrange for repair or replacement.
Unresponsive Pedal Assist
Description of the Problem: The pedal assist feature of the Ribble Gravel AL e electric bike does not engage or respond to pedaling.
Cause of the Problem: This issue may be caused by a malfunctioning pedal assist sensor, wiring issues, or a faulty motor controller.
Troubleshooting Step-by-Step:
- Check the pedal assist sensor for any signs of damage or misalignment.
- Inspect the wiring connections between the pedal assist sensor, motor controller, and battery to ensure they are secure.
- If the wiring and sensor appear to be in good condition, test the motor controller using a multimeter to check for faults.
- If the issue persists, contact the manufacturer for further assistance or to arrange for repair or replacement of the affected components.
Loose Handlebars
Description of the Problem: The handlebars of the Ribble Gravel AL e electric bike feel loose or wobble while riding.
Cause of the Problem: Loose handlebars can result from improper assembly, worn stem bolts, or a damaged handlebar clamp.
Troubleshooting Step-by-Step:
- Inspect the stem bolts and handlebar clamp for tightness and tighten them if necessary using the appropriate tools.
- If the handlebars continue to feel loose, check for any damage or wear on the handlebar clamp and replace if necessary.
- Ensure that the handlebars are properly aligned with the front wheel and frame to prevent wobbling during riding.
- If the problem persists, consult a bike mechanic for further diagnosis and repair.
Uneven Tire Wear
Description of the Problem: The tires of the Ribble Gravel AL e electric bike show signs of uneven wear, such as bald spots or irregular tread patterns.
Cause of the Problem: Uneven tire wear can be caused by improper tire inflation, misaligned wheels, or aggressive riding conditions.
Troubleshooting Step-by-Step:
- Check the tire pressure regularly and inflate the tires to the recommended PSI as indicated on the sidewall of the tire.
- Inspect the wheels for proper alignment and adjust the axle nuts or quick-release skewers as needed to ensure even tire wear.
- Consider rotating the tires periodically to promote even wear across all tread surfaces.
- If uneven tire wear persists, consult a bike mechanic for further diagnosis and to address any underlying issues.
Chain Dropping
Description of the Problem: The chain of the Ribble Gravel AL e electric bike drops off the chainrings or cassette while riding.
Cause of the Problem: Chain dropping can occur due to a loose chain, worn chainrings, or misadjusted derailleur settings.
Troubleshooting Step-by-Step:
- Inspect the chain tension and adjust the rear derailleur limit screws to ensure proper chain tension.
- Check the chainrings and cassette for signs of wear or damage, and replace them if necessary.
- If the problem persists, consult a bike mechanic to properly adjust the front and rear derailleurs and diagnose any underlying issues.
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Sluggish Acceleration
Description of the Problem: The Ribble Gravel AL e electric bike exhibits slow or sluggish acceleration when starting from a stop or climbing hills.
Cause of the Problem: Sluggish acceleration can be caused by factors such as low battery voltage, motor overheating, or excessive weight on the bike.
Troubleshooting Step-by-Step:
- Check the battery voltage using a multimeter to ensure it is within the optimal range for performance.
- Avoid overloading the bike with excessive cargo or weight, as this can strain the motor and reduce acceleration.
- If riding in hot conditions, allow the motor to cool down periodically to prevent overheating and loss of power.
- Consider adjusting the assist level or gear ratio to provide more torque for improved acceleration.
Squeaky Brakes
Description of the Problem: The brakes of the Ribble Gravel AL e electric bike produce squeaking or squealing noises during braking.
Cause of the Problem: Squeaky brakes can result from contamination of the brake pads, misalignment of brake components, or worn brake pads.
Troubleshooting Step-by-Step:
- Clean the brake pads and braking surfaces with isopropyl alcohol to remove any debris or contaminants that may be causing noise.
- Inspect the brake pads for signs of wear and replace them if they are worn beyond the manufacturer’s recommended thickness.
- Check the alignment of the brake calipers and adjust as needed to ensure even contact with the brake rotor.
- If squeaking persists, consider replacing the brake pads with higher-quality, quieter pads or consult a bike mechanic for further diagnosis.
Intermittent Power Loss
Description of the Problem: The Ribble Gravel AL e electric bike experiences intermittent power loss, where the motor or electrical system cuts out unexpectedly.
Cause of the Problem: Intermittent power loss can be caused by loose connections, electrical shorts, or overheating components.
Troubleshooting Step-by-Step:
- Check all electrical connections, including battery terminals, motor connections, and wiring harnesses, to ensure they are securely connected.
- Inspect the wiring for any signs of damage, fraying, or wear that may be causing a short circuit.
- If the bike has been ridden in hot conditions, allow the motor and electrical components to cool down before riding again to prevent overheating.
- If power loss persists, consult a bike mechanic or electrician for further diagnosis and repair.
Handlebar Misalignment
Description of the Problem: The handlebars of the Ribble Gravel AL e electric bike become misaligned, resulting in discomfort or difficulty controlling the bike.
Cause of the Problem: Handlebar misalignment can occur due to impacts, improper assembly, or loosening of stem bolts.
Troubleshooting Step-by-Step:
- Loosen the stem bolts and realign the handlebars to the desired position, ensuring they are centered with the front wheel.
- Tighten the stem bolts gradually and evenly to secure the handlebars in place, being careful not to overtighten and risk damaging the stem or handlebars.
- Test ride the bike to ensure the handlebars are properly aligned and adjust as needed for comfort and control.
- If handlebar misalignment persists, consider replacing the stem or handlebars with a different style or size to better suit your riding preferences.
Chain Skipping
Description of the Problem: The chain of the Ribble Gravel AL e electric bike skips or jumps gears during shifting, resulting in unreliable gear changes.
Cause of the Problem: Chain skipping can be caused by a worn cassette, stretched chain, or misadjusted derailleur.
Troubleshooting Step-by-Step:
- Inspect the cassette for signs of wear, such as hooked or worn teeth, and replace if necessary.
- Check the chain for signs of stretching using a chain wear indicator tool and replace if it exceeds the recommended wear limit.
- Adjust the front and rear derailleur settings according to the manufacturer’s specifications to ensure smooth and reliable shifting.
- If chain skipping persists, consult a bike mechanic for further diagnosis and to address any underlying issues.
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Ribble Gravel AL e Electric Bike User Reviews
Here, we delve into the experiences shared by users of the Ribble Gravel AL e electric bike, providing insights into their satisfaction and appreciation for this remarkable e-bike.
Positive Reviews from Ribble Gravel AL e Users
- Some users were satisfied with the excellent value for the price offered by the Ribble Gravel AL e, appreciating the high-quality features it provides at an affordable cost.
- Many riders enjoyed the fun and exhilarating ride experience provided by the Ribble Gravel AL e, finding joy in both urban commuting and off-road adventures.
- Several users praised the great specifications of the Ribble Gravel AL e, highlighting its powerful motor, durable frame, and overall top-notch performance.
- A notable aspect appreciated by users is the stunning paint job of the Ribble Gravel AL e, adding a touch of style and sophistication to their riding experience.
- Another common positive feedback from users is the options for customization offered by the Ribble Gravel AL e, allowing them to personalize their bike to match their preferences.
- Users also commended the efficient motor of the Ribble Gravel AL e, which provides seamless assistance without draining the battery excessively.
- The lightweight design of the Ribble Gravel AL e was highly praised by users, making it easy to handle and maneuver on various terrains.
- Many users found the Ribble Gravel AL e to be reasonably priced for an e-bike, considering its impressive features and performance, making it a worthwhile investment.
- Riders appreciated the versatility of the Ribble Gravel AL e, offering value not only in daily commuting but also in weekend adventures and off-road exploration.
- The high efficiency and build quality of the Ribble Gravel AL e were frequently mentioned by users, demonstrating its durability and reliability.
- Users consistently praised the top-notch ride quality of the Ribble Gravel AL e, providing a smooth, comfortable, and enjoyable riding experience.
- Many users found the design of the Ribble Gravel AL e to be appealing, combining sleek aesthetics with practical functionality.
- The adaptability of comfort offered by the Ribble Gravel AL e was appreciated by users, allowing for a comfortable ride tailored to varying rider demands.
Overall, the positive feedback from Ribble Gravel AL e customers highlights the exceptional value, performance, and design of this e-bike, making it a popular choice among riders seeking a reliable and enjoyable riding experience.
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Negative User Reviews of the Ribble Gravel AL e
- Some users were not satisfied with the need for tweaks to components for better rider fit with the Ribble Gravel AL e, indicating a desire for improved customization options.
- Several users expressed disappointment with the lack of a screen to show battery life on the Ribble Gravel AL e, suggesting that it would enhance the overall user experience by providing more convenient access to essential information during rides.
While the Ribble Gravel AL e received predominantly positive feedback from users, there were some concerns raised regarding the need for adjustments to components and the absence of a battery life display. These issues, however, appear to be relatively minor and do not detract significantly from the overall satisfaction of users with the e-bike.
Despite these negative reviews, it’s important to note that the majority of users were satisfied with their experience with the Ribble Gravel AL e, highlighting its impressive performance, value, and design.
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Ribble Gravel AL e Manual
The operating instructions for the Ribble Gravel AL e can be found on the manufacturer’s website.
Conclusion
Throughout this article, we’ve explored various aspects of the Ribble Gravel AL e electric bike, including its features, specifications, user reviews, and troubleshooting tips. Overall, the Ribble Gravel AL e has proven to be a highly regarded e-bike, offering exceptional value, performance, and versatility.
Key Takeaways
- The Ribble Gravel AL e boasts impressive specifications and features, making it a top choice for both urban commuting and off-road adventures.
- User reviews highlight the positive experiences of riders, praising the bike’s value, ride quality, and design.
- While there were some minor concerns raised by users, such as the need for component tweaks and the absence of a battery life display, the overall satisfaction with the Ribble Gravel AL e remains high.
Final Thoughts
As we conclude our exploration of the Ribble Gravel AL e electric bike, it’s clear that it stands out as a reliable, efficient, and enjoyable mode of transportation for riders of all levels. Whether you’re navigating city streets or conquering rugged trails, the Ribble Gravel AL e delivers a superior riding experience.
For those considering an e-bike for their daily commute, weekend adventures, or leisurely rides, the Ribble Gravel AL e emerges as a compelling choice, offering a perfect balance of performance, affordability, and style.
Ribble Gravel AL e FAQ
What type of brakes does the Gravel AL e have?
The Gravel AL e is equipped with hydraulic disc brakes for effective stopping power.
What is the maximum range that the Gravel AL e can cover on a single charge?
The Gravel AL e can cover a maximum range of up to 120 km (kilometers) on a single charge.
What is the Gravel AL e designed for?
The Gravel AL e is designed for gravel adventures and is ideal for long-distance off-road epics. It handles all-terrain performance and is described as fun and enjoyable for both daily commutes and weekend adventures.
Does the Gravel AL e offer any display or connectivity features?
Yes, it comes with an LCD Display and Bluetooth connectivity.
What type of motor does the Gravel AL e have and what is its power output?
The Gravel AL e features an efficient motor with a power output of 250 watts.
What is the frame material of the Gravel AL e?
The frame of the Gravel AL e is made of aluminum, offering a lightweight and durable structure.
Can the battery of the Gravel AL e be removed?
Yes, the Gravel AL e includes a removable battery.
Does the Gravel AL e have suspension?
No, the Gravel AL e does not come with a suspension system.
How much does the Gravel AL e weigh?
The Gravel AL e has a weight of 13.9 kg.
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