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SONDORS Fold XS Common Problems and Troubleshooting
When it comes to the SONDORS Fold XS, its foldability and convenient charging system are undeniably attractive features. However, even with these standout qualities, this eBike isn’t immune to common issues that riders may encounter. Despite its robust design and user-friendly features, owning a SONDORS Fold XS might bring about a few unexpected challenges.
This article aims to shed light on potential problems that SONDORS Fold XS owners might face and provide effective troubleshooting tips. While its foldability revolutionizes urban commuting and its swift charging capability ensures minimal downtime, there are nuances to be aware of. Real experiences from riders who have navigated these issues firsthand will offer valuable insights for both current and prospective owners.
Whether it’s grappling with the weight of the bike during transportation or finding a comfortable fit for riders of various heights, understanding these common problems and their solutions can enhance the overall ownership experience of the SONDORS Fold XS. So, buckle up as we delve into the intricacies of troubleshooting and share practical advice gleaned from the community of SONDORS Fold XS enthusiasts.
This HTML markup creates an introduction for an article titled “SONDORS Fold XS Common Problems and Troubleshooting.” It addresses the common issues of the SONDORS Fold XS eBike, focusing on its distinctive features such as foldability and convenient charging while acknowledging that despite these features, problems may still arise. The introduction sets the stage for discussing potential problems and offering troubleshooting solutions, drawing on real experiences from riders.htmlCopy code
Specifications
Price | $2,699.00 |
Type | eBike |
Class | Class 2 |
Release Year | 2020 |
Brake Type | Hydraulic Disc Brakes |
Drive Type | Hub-Drive |
Frame Material | Aluminum |
Gears | 7 |
Max Range (mi) | 60 mi |
Top Speed (mph) | 20 mph |
Watts | 750 |
Weight (lbs) | 71 lbs |
Weight Capacity (lbs) | 300 lbs |
Wheels | 2 |
Wheel Diameter (in) | 20 in |
Wheel Width (in) | 4 in |
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Features
- Cruising
- Neighborhood
- Youth
- LCD Display
- Kickstand
- Folding Mechanism
- Grip Shifter
- Ergonomic Seat
- Throttle
- Fat Tire eBike
- Pedal Assist
- Buy at SONDORS
- Convenient foldability for easy transportation
- Quick charging capability with a fully charged battery in approximately five hours
- Hydraulic brakes with 180mm discs for excellent stopping power
- Adjustable air shocks and seat suspension for a comfortable ride
- Modern aesthetics and attention to detail
- Ability to handle light off-roading and trail riding
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Causes of Common Problems with the SONDORS Fold XS
In this section, we will explore the factors contributing to common issues encountered with the SONDORS Fold XS. Understanding these causes is essential for effectively addressing and resolving any problems that may arise.
Stay tuned as we delve deeper into the root causes of common problems with the SONDORS Fold XS and provide practical solutions to ensure a smoother riding experience.
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1. Battery Not Charging – SONDORS Fold XS
- Description of the problem: The battery of the SONDORS Fold XS electric bike is not charging, causing inconvenience and potential disruption to riding plans.
- Cause of the problem: This issue may arise due to a faulty charging cable, improper connection, or a malfunctioning battery.
- Troubleshooting step-by-step:
- Ensure that the charging cable is securely connected to both the bike’s charging port and the power source.
- Try using a different charging cable or power outlet to rule out any issues with the cable or power source.
- If the problem persists, contact SONDORS customer support for assistance in diagnosing and resolving potential battery issues.
2. Motor Malfunction – SONDORS Fold XS
- Description of the problem: The motor of the SONDORS Fold XS electric bike is experiencing malfunctions, leading to reduced or erratic performance.
- Cause of the problem: Motor malfunctions can be caused by wiring issues, overheating, or software glitches.
- Troubleshooting step-by-step:
- Check the wiring connections around the motor to ensure there are no loose or damaged wires.
- If the motor feels excessively hot during operation, allow it to cool down before attempting to use the bike again.
- Reset the bike’s electrical system by turning it off, waiting a few minutes, and then turning it back on.
- If the issue persists, consult the user manual for specific troubleshooting steps or contact SONDORS customer support for further assistance.
3. Brake Squeaking – SONDORS Fold XS
- Description of the problem: The brakes of the SONDORS Fold XS electric bike produce squeaking noises during braking, which can be annoying and indicate potential safety concerns.
- Cause of the problem: Brake squeaking may occur due to dirt or debris on the brake pads, improper alignment, or worn-out brake components.
- Troubleshooting step-by-step:
- Inspect the brake pads for any visible signs of dirt, debris, or wear. Clean or replace the brake pads as needed.
- Check the brake alignment to ensure that the pads are making proper contact with the braking surface.
- If the brakes continue to squeak after cleaning and alignment, consider lubricating the brake components or consulting a professional bike mechanic for further inspection.
4. Display Malfunction – SONDORS Fold XS
- Description of the problem: The LCD display of the SONDORS Fold XS electric bike is malfunctioning, displaying incorrect information or failing to respond to user inputs.
- Cause of the problem: Display malfunctions can be caused by software glitches, loose connections, or physical damage to the display unit.
- Troubleshooting step-by-step:
- Restart the bike’s electrical system by turning it off, waiting a few minutes, and then turning it back on.
- Check the connections between the display unit and the bike’s electrical system to ensure they are securely connected.
- If the display continues to malfunction, consult the user manual for specific troubleshooting steps or contact SONDORS customer support for further assistance.
5. Loose Components – SONDORS Fold XS
- Description of the problem: Various components of the SONDORS Fold XS electric bike are becoming loose during riding, potentially compromising safety and performance.
- Cause of the problem: Loose components can be caused by improper assembly, frequent vibrations during riding, or wear over time.
- Troubleshooting step-by-step:
- Regularly inspect the bike’s components, including bolts, screws, and fasteners, to ensure they are properly tightened.
- If any components are found to be loose, use the appropriate tools to tighten them to the manufacturer’s specifications.
- Consider using thread-locking adhesive on critical components to prevent them from loosening over time.
- If the problem persists or if any components are damaged, contact SONDORS customer support or a professional bike mechanic for further inspection and repair.
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6. Uneven Tire Wear – SONDORS Fold XS
- Description of the problem: The tires of the SONDORS Fold XS electric bike exhibit uneven wear patterns, leading to decreased traction and potential safety hazards.
- Cause of the problem: Uneven tire wear can be caused by improper tire inflation, misalignment, or riding on rough terrain.
- Troubleshooting step-by-step:
- Regularly check tire pressure and ensure it is within the recommended range specified by the manufacturer.
- Inspect the tires for signs of uneven wear and rotate them regularly to promote more even wear patterns.
- Consider adjusting the tire alignment or seeking professional assistance to correct any misalignment issues.
7. Loose Handlebars – SONDORS Fold XS
- Description of the problem: The handlebars of the SONDORS Fold XS electric bike feel loose or wobbly during riding, compromising control and rider comfort.
- Cause of the problem: Loose handlebars can be caused by improper assembly, worn-out components, or frequent vibrations during riding.
- Troubleshooting step-by-step:
- Inspect the handlebar stem and ensure it is securely tightened to the fork of the bike.
- Check for any signs of wear or damage on the handlebar components, such as grips or bolts, and replace them if necessary.
- If the handlebars continue to feel loose, consider upgrading to a sturdier handlebar or seeking professional assistance for proper adjustment.
8. Chain Slippage – SONDORS Fold XS
- Description of the problem: The chain of the SONDORS Fold XS electric bike slips or skips gears during pedaling, resulting in inconsistent power delivery and potential drivetrain damage.
- Cause of the problem: Chain slippage can be caused by a loose or worn-out chain, misalignment of the derailleur, or insufficient lubrication.
- Troubleshooting step-by-step:
- Inspect the chain for any signs of wear or damage, and replace it if necessary.
- Ensure that the chain is properly lubricated to reduce friction and prevent slippage.
- Adjust the derailleur to ensure proper alignment and smooth shifting between gears.
- If the problem persists, consider upgrading to a higher-quality chain or seeking professional assistance for further diagnosis and repair.
9. Electrical Failure – SONDORS Fold XS
- Description of the problem: The electrical system of the SONDORS Fold XS electric bike experiences intermittent or complete failure, resulting in loss of power or functionality.
- Cause of the problem: Electrical failure can be caused by wiring issues, component malfunction, or water damage to electronic components.
- Troubleshooting step-by-step:
- Check all electrical connections and wiring harnesses for any signs of damage or corrosion, and repair or replace them as necessary.
- Inspect the battery and other electrical components for signs of damage or malfunction, and replace them if needed.
- Ensure that the bike’s electrical system is properly protected from water and moisture to prevent damage to sensitive components.
- If the problem persists, consult the user manual for specific troubleshooting steps or contact SONDORS customer support for further assistance.
10. Excessive Noise – SONDORS Fold XS
- Description of the problem: The SONDORS Fold XS electric bike produces excessive noise during operation, which can be distracting and indicate potential mechanical issues.
- Cause of the problem: Excessive noise can be caused by loose components, worn-out bearings, or improper adjustment of drivetrain components.
- Troubleshooting step-by-step:
- Inspect the bike’s components, including bearings, pedals, and drivetrain, for signs of wear or damage, and replace them as needed.
- Tighten any loose components, such as bolts or screws, to reduce vibration and noise during riding.
- Adjust the derailleur and other drivetrain components to ensure smooth and quiet operation.
- If the problem persists, consult a professional bike mechanic for further inspection and repair.
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11. Brakes Not Responsive – SONDORS Fold XS
- Description of the problem: The brakes of the SONDORS Fold XS electric bike are not responsive, leading to delayed or inadequate braking performance.
- Cause of the problem: Non-responsive brakes can be caused by worn-out brake pads, air in the brake lines, or improper brake adjustment.
- Troubleshooting step-by-step:
- Inspect the brake pads for signs of wear and replace them if they are worn down.
- Bleed the brake lines to remove any air bubbles and ensure proper brake fluid circulation.
- Adjust the brake calipers and pads to ensure they make proper contact with the braking surface.
- If the problem persists, consider upgrading to higher-quality brake components or consult a professional bike mechanic for further inspection and repair.
12. Loose Seat Post – SONDORS Fold XS
- Description of the problem: The seat post of the SONDORS Fold XS electric bike becomes loose during riding, causing discomfort and potential safety hazards.
- Cause of the problem: A loose seat post can be caused by improper installation, worn-out components, or frequent vibrations during riding.
- Troubleshooting step-by-step:
- Inspect the seat post clamp and ensure it is securely tightened to the frame of the bike.
- Check for any signs of wear or damage on the seat post and clamp, and replace them if necessary.
- Consider applying a small amount of thread-locking adhesive to the seat post clamp bolt to prevent it from loosening over time.
- If the problem persists, consult a professional bike mechanic for further inspection and repair.
13. Gear Shifting Issues – SONDORS Fold XS
- Description of the problem: The gears of the SONDORS Fold XS electric bike experience difficulty shifting, leading to unreliable gear changes and potential drivetrain damage.
- Cause of the problem: Gear shifting issues can be caused by misadjusted derailleur, worn-out shift cables, or contaminated drivetrain components.
- Troubleshooting step-by-step:
- Inspect the derailleur and shift cables for any signs of wear or damage, and replace them if needed.
- Adjust the derailleur limits and cable tension to ensure smooth and precise gear shifting.
- Clean and lubricate the drivetrain components to prevent contamination and promote smooth operation.
- If the problem persists, consult a professional bike mechanic for further diagnosis and repair.
14. Excessive Battery Drain – SONDORS Fold XS
- Description of the problem: The battery of the SONDORS Fold XS electric bike drains excessively quickly, reducing the bike’s range and usability.
- Cause of the problem: Excessive battery drain can be caused by riding at high speeds, frequent use of throttle, or cold weather conditions.
- Troubleshooting step-by-step:
- Adjust riding habits to minimize high-speed riding and throttle usage, which can drain the battery more quickly.
- Avoid riding in extremely cold weather conditions, as low temperatures can reduce battery efficiency.
- Consider upgrading to a higher-capacity battery or carrying a spare battery for longer rides.
- If the problem persists, consult the user manual for specific battery maintenance tips or contact SONDORS customer support for further assistance.
15. Squeaky Suspension – SONDORS Fold XS
- Description of the problem: The suspension of the SONDORS Fold XS electric bike produces squeaking noises during riding, which can be irritating and indicate potential suspension issues.
- Cause of the problem: Squeaky suspension can be caused by dry or worn-out suspension components, improper lubrication, or dirt and debris buildup.
- Troubleshooting step-by-step:
- Inspect the suspension components for any signs of wear or damage, and replace them if necessary.
- Clean and lubricate the suspension pivots and bushings to reduce friction and eliminate squeaking noises.
- Adjust the suspension settings to ensure proper sag and damping, which can help reduce noise and improve performance.
- If the problem persists, consult a professional bike mechanic for further inspection and repair.
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16. Display Screen Freezing – SONDORS Fold XS
- Description of the problem: The display screen of the SONDORS Fold XS electric bike freezes intermittently, preventing access to crucial information and features.
- Cause of the problem: Display screen freezing can be caused by software glitches, overheating, or improper handling of the display unit.
- Troubleshooting step-by-step:
- Restart the bike’s electrical system by turning it off, waiting a few minutes, and then turning it back on.
- Avoid exposing the display unit to direct sunlight or extreme temperatures, as this can cause overheating and screen freezing.
- If the problem persists, consider updating the display software or contacting SONDORS customer support for further assistance.
17. Loose Pedals – SONDORS Fold XS
- Description of the problem: The pedals of the SONDORS Fold XS electric bike become loose during riding, potentially causing discomfort and compromising pedaling efficiency.
- Cause of the problem: Loose pedals can be caused by improper installation, worn-out pedal threads, or frequent vibrations during riding.
- Troubleshooting step-by-step:
- Inspect the pedal threads and crank arms for any signs of wear or damage, and replace them if necessary.
- Ensure that the pedals are properly installed and tightened to the crank arms using the appropriate pedal wrench.
- Consider upgrading to pedals with a more secure attachment mechanism, such as clipless pedals, to prevent loosening during riding.
- If the problem persists, consult a professional bike mechanic for further inspection and repair.
18. Chain Rusting – SONDORS Fold XS
- Description of the problem: The chain of the SONDORS Fold XS electric bike begins to rust, leading to increased friction, noise, and potential drivetrain damage.
- Cause of the problem: Chain rusting can be caused by exposure to moisture, improper storage, or lack of regular maintenance.
- Troubleshooting step-by-step:
- Clean the chain thoroughly using a degreaser and a chain cleaning brush to remove any dirt, grime, or rust buildup.
- Apply a rust inhibitor or lubricant to the chain to prevent further rust formation and promote smooth operation.
- Store the bike in a dry and well-ventilated area to minimize exposure to moisture and prevent future rusting.
- Regularly inspect and maintain the chain to ensure it remains clean, lubricated, and free from rust.
19. Loose Fenders – SONDORS Fold XS
- Description of the problem: The fenders of the SONDORS Fold XS electric bike become loose or misaligned during riding, potentially causing interference with the wheels or other components.
- Cause of the problem: Loose fenders can be caused by improper installation, worn-out mounting hardware, or frequent vibrations during riding.
- Troubleshooting step-by-step:
- Inspect the fender mounting hardware and brackets for any signs of wear or damage, and replace them if necessary.
- Ensure that the fenders are properly aligned and tightened to the frame of the bike using the appropriate tools.
- Consider adding additional support brackets or reinforcement to the fenders to prevent loosening during riding.
- If the problem persists, consult a professional bike mechanic for further inspection and repair.
20. Battery Overheating – SONDORS Fold XS
- Description of the problem: The battery of the SONDORS Fold XS electric bike overheats during charging or operation, potentially causing damage to the battery cells and reducing overall battery lifespan.
- Cause of the problem: Battery overheating can be caused by overcharging, excessive current draw, or exposure to high temperatures.
- Troubleshooting step-by-step:
- Avoid overcharging the battery by unplugging the charger once the battery is fully charged or using a smart charger with automatic shut-off functionality.
- Limit high-speed riding and throttle usage, which can draw excessive current from the battery and increase heat generation.
- Store the bike in a cool and well-ventilated area to minimize exposure to high temperatures and reduce the risk of battery overheating.
- If the battery continues to overheat, discontinue use immediately and contact SONDORS customer support for further assistance.
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21. Loose Bolts and Screws – SONDORS Fold XS
- Description of the problem: Various bolts and screws on the SONDORS Fold XS electric bike become loose over time, potentially compromising structural integrity and safety.
- Cause of the problem: Loose bolts and screws can be caused by vibration, inadequate tightening during assembly, or material fatigue.
- Troubleshooting step-by-step:
- Regularly inspect all bolts and screws on the bike, paying particular attention to critical components such as the frame, handlebars, and drivetrain.
- Use a torque wrench to ensure that bolts and screws are tightened to the manufacturer’s specified torque settings.
- Consider using thread-locking adhesive on critical fasteners to prevent them from loosening due to vibration.
- If bolts or screws are missing or cannot be tightened securely, replace them with new ones of the appropriate size and grade.
22. Wobbly Wheels – SONDORS Fold XS
- Description of the problem: The wheels of the SONDORS Fold XS electric bike develop wobbles or lateral play, affecting stability and ride quality.
- Cause of the problem: Wobbly wheels can be caused by loose spokes, improper wheel truing, or damaged wheel bearings.
- Troubleshooting step-by-step:
- Inspect the spokes of the wheels for proper tension and true the wheels if necessary using a spoke wrench.
- Check the wheel bearings for signs of wear or damage and replace them if needed.
- If the wheels continue to wobble, consider having them professionally trued and tensioned at a bike shop.
- Ensure that the quick-release or thru-axle mechanisms are properly tightened to secure the wheels to the frame or fork.
23. Sudden Power Loss – SONDORS Fold XS
- Description of the problem: The SONDORS Fold XS electric bike experiences sudden power loss during operation, causing the motor to stop functioning abruptly.
- Cause of the problem: Sudden power loss can be caused by electrical issues, overheating, or battery malfunction.
- Troubleshooting step-by-step:
- Check the battery connections and wiring harness for any signs of damage or corrosion, and repair or replace them if necessary.
- Avoid prolonged periods of high-speed riding or throttle usage, which can cause the motor and controller to overheat and shut down.
- If the battery charge level is low, recharge the battery fully and monitor its performance during subsequent rides.
- If the problem persists, consult a professional bike mechanic or contact SONDORS customer support for further diagnosis and repair.
24. Clicking or Grinding Noise – SONDORS Fold XS
- Description of the problem: The SONDORS Fold XS electric bike emits clicking or grinding noises during pedaling or motor operation, indicating potential drivetrain or motor issues.
- Cause of the problem: Clicking or grinding noises can be caused by worn-out chainrings, loose components, or motor malfunction.
- Troubleshooting step-by-step:
- Inspect the chainrings, chain, and cassette for signs of wear or damage, and replace them if necessary.
- Tighten any loose components, such as crank arms or pedals, to eliminate potential sources of noise.
- Clean and lubricate the drivetrain components to reduce friction and noise during operation.
- If the noise persists, consult a professional bike mechanic for further inspection and repair.
25. Erratic Throttle Response – SONDORS Fold XS
- Description of the problem: The throttle of the SONDORS Fold XS electric bike exhibits erratic response, leading to unpredictable acceleration and deceleration.
- Cause of the problem: Erratic throttle response can be caused by loose wiring connections, throttle sensor malfunction, or controller issues.
- Troubleshooting step-by-step:
- Inspect the throttle wiring connections and ensure they are securely plugged into the controller.
- Check the throttle sensor for any signs of damage or misalignment, and replace it if needed.
- Reset the throttle calibration settings according to the manufacturer’s instructions to restore proper throttle response.
- If the problem persists, consult the user manual for specific troubleshooting steps or contact SONDORS customer support for further assistance.
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SONDORS Fold XS Electric Bike User Reviews
Positive Reviews from SONDORS Fold XS Users
Here are some positive experiences shared by users of the SONDORS Fold XS electric bike:
- Many users were impressed by the convenience of the SONDORS Fold XS, praising its foldable design for easy transport and storage.
- Several riders appreciated the quick charging time of the battery, allowing them to get back on the road in no time.
- The LCD display received high praise for its readability and providing essential cycling information at a glance.
- Users found the built-in USB port to be a convenient feature, enabling them to stay connected and charge devices while on the go.
- The hydraulic brakes with 180mm discs were lauded for their reliability and excellent stopping power, enhancing rider safety.
- Comfort was a common theme among users, with many enjoying the adjustable air shocks and seat suspension for a smooth ride on various terrains.
- The modern design of the SONDORS Fold XS garnered positive attention, making it a stylish choice for urban commuters and trail enthusiasts alike.
- Versatility was highlighted by users who appreciated the eBike’s ability to handle both city streets and light off-road trails with ease.
- Users valued the stability provided by the heavy-duty kickstand and the thoughtful placement of the charge port, enhancing user experience.
- Overall, users concluded that the SONDORS Fold XS offers exceptional value for its features and performance, making it a highly recommended choice among electric bikes in its class.
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Negative User Reviews of the SONDORS Fold XS
Here are summarized negative experiences reported by users of the SONDORS Fold XS:
- Some users were not satisfied with the weight of the SONDORS Fold XS, citing its 70-pound frame as one of the heaviest among eBikes. This weight made it cumbersome to carry up stairs or store in compact spaces.
- Several riders mentioned discomfort while riding the SONDORS Fold XS due to their height. Taller individuals taller than 6’6″ and shorter individuals shorter than 5’0″ found the bike’s ergonomics to be less accommodating, impacting their riding experience.
- Users with larger feet faced challenges with the pedal spacing of the SONDORS Fold XS. The close proximity of the pedals made it difficult to pedal efficiently, causing discomfort and inconvenience.
Despite these reported issues, it’s important to note that the majority of users were satisfied with their experience with the SONDORS Fold XS electric bike.
This HTML markup creates a subsection entitled “Negative User Reviews of the SONDORS Fold XS” and includes a summarized list of negative experiences reported by users. Each item in the list highlights a specific issue encountered with the SONDORS Fold XS. Additionally, there is a brief conclusion indicating that the majority of users were satisfied with their overall experience.htmlCopy code
SONDORS Fold XS Manual
For detailed operating instructions of the SONDORS Fold XS, please visit the manufacturer’s website where you can find the official manual.
Conclusion
After exploring the common problems, user reviews, and specifications of the SONDORS Fold XS electric bike, it’s evident that this model offers a blend of convenience, performance, and style.
Despite encountering some challenges such as weight and ergonomics for certain users, the majority of feedback from users indicates satisfaction with the bike’s performance, comfort, and value for money.
In conclusion, the SONDORS Fold XS stands out as a compelling option for those seeking a foldable eBike suitable for urban commuting and light off-road adventures. With its impressive features, comfortable ride, and competitive pricing, it’s a worthy choice for riders looking to explore new horizons.
This HTML markup includes two subsections: “SONDORS Fold XS Manual” and “Conclusion”. The first subsection provides information about where to find the operating instructions for the SONDORS Fold XS, directing users to the manufacturer’s website. The second subsection offers a general conclusion for the entire article, summarizing the findings and highlighting the key aspects of the SONDORS Fold XS electric bike.
SONDORS Fold XS FAQ
How long does it take to fully charge the battery of the SONDORS Fold XS?
The battery of the SONDORS Fold XS can be fully charged in approximately five hours.
What are the wheel dimensions of the SONDORS Fold XS?
The SONDORS Fold XS has 20-inch diameter wheels with a 4-inch width.
Can the SONDORS Fold XS be comfortably ridden by someone taller than 6’6″ or shorter than 5’0″?
Riders taller than 6’6″ or shorter than 5’0″ may find the bike uncomfortable to ride.
Is the Fold XS suitable for off-roading or trail riding?
The SONDORS Fold XS can handle light off-roading or trail riding.
What is the maximum range of the SONDORS Fold XS on a single charge?
The SONDORS Fold XS has a maximum range of up to 60 miles (97 kilometers) on a single charge.
Does the SONDORS Fold XS come with a built-in USB port?
Yes, the SONDORS Fold XS eBike has a built-in USB port for charging devices.
What is the weight of the SONDORS Fold XS eBike?
The SONDORS Fold XS eBike weighs 70 pounds.
What type of braking system does the SONDORS Fold XS have?
The SONDORS Fold XS is equipped with hydraulic disc brakes with 180mm discs.
Does the SONDORS Fold XS have a throttle and pedal assist?
Yes, the SONDORS Fold XS features a throttle and pedal assist.
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