Super73 RX Electric Motorbike Common Problems and Troubleshooting

The Super73 RX Electric Motorbike is a cutting-edge street-legal electric motorbike that boasts an impressive array of features. Equipped with Super73’s most powerful drive system and multi-class ride modes, the RX offers an exhilarating riding experience without the need for a license or registration. It also features the all-new connected electronics suite, enabling seamless integration with iOS and Android devices through the Super73 App.

Super73 RX Electric Motorbike Overview

The RX debuts Super73’s most powerful and technologically advanced drive system with multi-class ride modes. This performance vehicle is a street-legal electric motorbike that does not require a license or registration. The RX also features Super73’s all-new connected electronics suite and is compatible with iOS and Android mobile devices through the new Super73 App.

Product Details and Features

State of the Art Battery	The RX is powered by a state-of-the-art 960 watt-hour battery, the largest in the segment. This provides an estimated 40+ miles* of range at 20mph under throttle only operation and an estimated 75+ miles* of range using ECO pedal assist mode.
BDGR Tire	The new BDGR tire is the widest and most aggressive 20” all-terrain fat tire available. BDGR is the first tire that blends motorcycle and bicycle tire construction. The proprietary SUPER73 tread improves traction, reduce road noise, and increase stability for on-road and light off-roading.
Smart	A transflective monochromatic LCD display with Bluetooth connectivity allows riders to connect and control their bike with the Super73 app.
App Ready	Super73’s new generation of electric motorbikes come with an electronics suite that pairs with iOS and Android devices through the new Super73 mobile app. Riders will be able to discover new routes by dropping a pin or typing in their desired destination using the easy, turn-by-turn navigation available on the Super73 app. Directions are displayed on both the rider’s mobile device and LCD Smart Display.

Causes of Common Problems with the Super73 RX Electric Motorbike

In the following subsections, we will address possible problems and solutions related to the Super73 RX Electric Motorbike. Whether it’s regarding the battery, tire performance, smart features, or app compatibility, we’ll help you troubleshoot and resolve any issues you may encounter while using this fantastic electric motorbike.

1. Battery Draining Quickly

Description: One common issue reported by Super73 RX Electric Motorbike owners is that the battery drains quickly, resulting in reduced riding range and performance.

Cause: The rapid battery drain could be attributed to several factors, such as excessive throttle usage, frequent high-speed riding, or a potential issue with the battery itself.

Troubleshooting: Follow these steps to address the battery draining problem:

Check the Super73 App or LCD display for the current battery charge level.
Reduce the usage of the throttle and try to engage the ECO pedal assist mode more often to conserve battery power.
Inspect the battery connections and make sure they are secure and free from dirt or debris.

If the issue persists, perform a full battery recharge and monitor the battery performance during subsequent rides.
If the problem continues, consider contacting Super73 customer support for further assistance or possible battery replacement.

2. Connectivity Issues with Super73 App

Description: Some Super73 RX owners may encounter connectivity issues when trying to pair their electric motorbike with the Super73 mobile app.

Cause: The connectivity problems might be caused by Bluetooth interference, outdated app versions, or improper app permissions.

Troubleshooting: Follow these steps to address the connectivity issues with the Super73 App:

Ensure that Bluetooth is enabled on your mobile device and that it is within range of the Super73 RX.

Update the Super73 App to the latest version available on the App Store or Google Play Store.
Check app permissions and allow the app to access the necessary functions on your mobile device.
Try restarting both the Super73 RX and your mobile device to reset the connection.

If the problem persists, refer to the Super73 App user manual or contact Super73 support for additional assistance.

3. Unresponsive LCD Display

Description: Some users may experience issues with the LCD display on their Super73 RX Electric Motorbike, where it becomes unresponsive or fails to display relevant information.

Cause: The unresponsiveness of the LCD display could be due to loose connections, software glitches, or a faulty display unit.

Troubleshooting: Follow these steps to address the unresponsive LCD display problem:

Check the connections between the LCD display and the main control unit, ensuring they are securely plugged in.
Try resetting the display unit by turning the Super73 RX off and then on again.

If possible, perform a software update on the LCD display to ensure it is running the latest firmware.
If the LCD display remains unresponsive, consider seeking professional assistance from an authorized Super73 service center.

4. BDGR Tire Punctures and Damage

Description: Riders of the Super73 RX might encounter punctures or damage to the BDGR tires, affecting the overall ride quality and performance.

Cause: The BDGR tire punctures and damage can occur due to riding on rough terrains, encountering sharp objects, or improper tire maintenance.

Troubleshooting: Follow these steps to address BDGR tire punctures and damage:

Inspect the tires regularly for any visible punctures, cuts, or signs of wear.

Use proper tire pressure recommended by Super73 to avoid damage from under-inflation or over-inflation.
Consider using tire sealant or puncture-resistant tubes to reduce the risk of punctures.
If a puncture occurs, follow the Super73 tire repair guidelines or seek assistance from a professional bike mechanic.

5. Rear Hub Motor Issues

Description: Some Super73 RX owners may encounter issues with the rear hub motor, leading to reduced power output or malfunctioning.

Cause: The rear hub motor problems can arise from water damage, excessive load, or manufacturing defects.

Troubleshooting: Follow these steps to address rear hub motor issues:

Ensure that the rear hub motor is kept away from direct water exposure and ride cautiously during wet conditions.
Avoid carrying loads that exceed the recommended weight capacity of the Super73 RX.
Inspect the rear hub motor connections and wiring for any visible damage.

If the motor continues to malfunction, contact Super73 support for professional evaluation and repair.

6. Braking System Inefficiency

Description: Some users may experience inefficiencies in the braking system of their Super73 RX, leading to longer stopping distances or reduced braking power.

Cause: The braking system inefficiency can be attributed to brake pad wear, misalignment, or issues with the brake fluid.

Troubleshooting: Follow these steps to address the braking system inefficiency:

Check the brake pads for signs of wear and replace them if necessary.
Inspect the brake calipers and ensure they are aligned properly with the brake discs.

If your Super73 RX has hydraulic brakes, check the brake fluid level and bleed the system if needed.
If the problem persists, seek professional assistance from a bike mechanic or contact Super73 support.

7. Sudden Power Cuts

Description: Some riders may encounter sudden power cuts while operating their Super73 RX Electric Motorbike, causing the motorbike to shut down unexpectedly.

Cause: Sudden power cuts can be caused by loose electrical connections, battery issues, or overheating of electrical components.

Troubleshooting: Follow these steps to address sudden power cuts:

Check all electrical connections, including battery terminals and motor connections, to ensure they are securely fastened.

Inspect the battery for signs of damage or irregularities and ensure it is fully charged.
Allow the Super73 RX to cool down if it has been used extensively to avoid overheating issues.
If the power cuts continue, seek professional assistance from Super73 or an authorized service center.

8. Display Error Messages

Description: Users may encounter error messages or unusual displays on the LCD screen of their Super73 RX, indicating potential issues with the motorbike.

Cause: Display error messages can be triggered by software glitches, sensor malfunctions, or compatibility issues with the Super73 App.

Troubleshooting: Follow these steps to address display error messages:

Take note of the specific error message displayed and refer to the Super73 RX user manual for possible explanations and solutions.
Try restarting the motorbike to see if the error message clears.
Update the Super73 App and perform a software update on the LCD display to resolve any software-related issues.

If the error persists, contact Super73 support for further guidance or potential repair.

9. Unusual Noises or Vibrations

Description: Some Super73 RX owners may notice unusual noises or vibrations while riding, which could affect the overall riding experience.

Cause: Unusual noises or vibrations can be caused by loose components, damaged bearings, or improper tire alignment.

Troubleshooting: Follow these steps to address unusual noises or vibrations:

Inspect the bike for loose bolts or components and tighten them as needed.
Check the bearings in the wheels and other moving parts for signs of damage and replace if necessary.

Verify that the tires are properly aligned and balanced to reduce vibrations.
If the issue persists, have the motorbike inspected by a professional bike mechanic for further diagnosis and repairs.

10. ECO Pedal Assist Not Functioning

Description: Some riders may encounter issues with the ECO pedal assist mode not functioning as expected on their Super73 RX Electric Motorbike.

Cause: The ECO pedal assist issues can be due to sensor malfunctions, wiring problems, or compatibility issues with the motorbike’s electronics.

Troubleshooting: Follow these steps to address ECO pedal assist issues:

Check the sensor connections and wiring related to the pedal assist system for any visible damage or loose connections.

Ensure that the Super73 App is compatible with your mobile device and try reconnecting the app to the motorbike.
If the issue persists, perform a factory reset on the motorbike and try setting up the ECO pedal assist again.
If the problem continues, contact Super73 support for assistance or possible repairs.

11. Uneven or Jerky Power Delivery

Description: Some riders may experience uneven or jerky power delivery while operating their Super73 RX, leading to a less smooth and comfortable ride.

Cause: Uneven or jerky power delivery can be caused by throttle sensitivity settings, motor controller issues, or battery-related problems.

Troubleshooting: Follow these steps to address uneven or jerky power delivery:

Check the throttle sensitivity settings on your Super73 RX and adjust them to your preference for smoother power delivery.
Inspect the motor controller and its connections for any signs of damage or loose wires.
Verify the battery health and charge level, as an inadequate power supply can affect the motor’s performance.

If the issue persists, consider seeking professional help to diagnose and resolve the problem.

12. Limited App Functionality

Description: Some users may encounter limited functionality or performance issues with the Super73 App when using it with their Super73 RX.

Cause: Limited app functionality can be caused by outdated app versions, compatibility issues with mobile devices, or server-related problems.

Troubleshooting: Follow these steps to address limited app functionality:

Update the Super73 App to the latest version available on the App Store or Google Play Store.
Ensure that your mobile device meets the app’s compatibility requirements.

Check the Super73 server status or try accessing the app at a different time to rule out server-related issues.
If the problem persists, consider reaching out to Super73 support for assistance.

13. Charging Difficulties

Description: Some Super73 RX owners may face challenges when charging their electric motorbike, such as the battery not charging or slow charging.

Cause: Charging difficulties can be caused by faulty charging cables, issues with the charging port, or problems with the battery.

Troubleshooting: Follow these steps to address charging difficulties:

Inspect the charging cable and ensure it is in good condition, free from damages or fraying.

Clean the charging port on the Super73 RX to remove any dirt or debris that may hinder the charging process.
Try charging the motorbike using a different power outlet or charging station to rule out potential electrical issues.
If the battery still doesn’t charge properly, contact Super73 support for further guidance or potential battery replacement.

14. Handlebar Alignment Problems

Description: Some users may encounter handlebar alignment issues with their Super73 RX, where the handlebars are not properly aligned or feel loose.

Cause: Handlebar alignment problems can be caused by loose bolts, improper installation, or issues with the handlebar stem.

Troubleshooting: Follow these steps to address handlebar alignment problems:

Check all bolts and screws on the handlebar stem for tightness and ensure they are properly secured.
If the handlebars are misaligned, loosen the stem bolts slightly, align the handlebars, and then retighten the bolts.
If the issue persists, consider seeking assistance from a bike mechanic for professional handlebar alignment.

15. Error Codes on LCD Display

Description: Some Super73 RX riders may encounter error codes or symbols displayed on the LCD screen, indicating potential issues with the motorbike’s systems.

Cause: Error codes on the LCD display can be triggered by sensor malfunctions, software glitches, or hardware problems.

Troubleshooting: Follow these steps to address error codes on the LCD display:

Refer to the Super73 RX user manual to identify the meaning of the specific error code or symbol displayed.
Perform a system reset by turning the motorbike off and then on again to see if the error code clears.
If the error persists, perform a software update on the motorbike’s electronic systems.

If the issue continues, contact Super73 support or a qualified technician for further diagnosis and resolution.

16. Loose or Noisy Components

Description: Some Super73 RX riders may notice loose or noisy components on their motorbike, leading to a potentially less secure and noisy ride.

Cause: Loose or noisy components can result from improper assembly, worn-out parts, or vibrations during riding.

Troubleshooting: Follow these steps to address loose or noisy components:

Inspect all components, including the handlebars, seat, pedals, and fenders, for signs of looseness.
Tighten any loose bolts or nuts to secure the components properly.

If the noise persists, apply lubrication to moving parts to reduce friction and noise.
If the problem remains unresolved, seek professional assistance to identify and fix the issue.

17. Limited Range on ECO Pedal Assist

Description: Some riders may find that the ECO pedal assist mode provides a limited range on their Super73 RX compared to the estimated range.

Cause: Limited range on ECO pedal assist can be influenced by terrain, rider weight, or battery health.

Troubleshooting: Follow these steps to address limited range on ECO pedal assist:

Adjust your riding style to maintain a consistent pace and avoid aggressive acceleration or braking.

Check the tire pressure and ensure it is within the recommended range for optimal efficiency.
Keep the battery charged to its full capacity and avoid frequent deep discharges.
If the range remains limited, consider upgrading to a higher capacity battery if compatible with the Super73 RX.

18. Inconsistent App Connectivity

Description: Some Super73 RX owners may experience intermittent connectivity issues with the Super73 App, leading to inconsistent data syncing or loss of features.

Cause: Inconsistent app connectivity can result from network instability, app bugs, or smartphone settings.

Troubleshooting: Follow these steps to address inconsistent app connectivity:

Ensure that your smartphone has a stable internet connection, either through Wi-Fi or mobile data.
Close and reopen the Super73 App to refresh the connection and sync data.
Check for app updates and install them to resolve any known bugs or issues.

Verify that the app has the necessary permissions to access your smartphone’s features and data.
If the problem persists, try using the app on a different smartphone or contact Super73 support for assistance.

19. Motor Overheating

Description: Some riders may notice that the Super73 RX motor becomes excessively hot during prolonged use, leading to concerns about overheating.

Cause: Motor overheating can be caused by continuous high-power usage, riding uphill for extended periods, or lack of proper ventilation.

Troubleshooting: Follow these steps to address motor overheating:

Allow the motor to cool down before resuming your ride if it becomes too hot to touch.

Avoid prolonged high-speed riding or continuous uphill climbs to reduce motor stress.
Ensure that the motor and surrounding components have adequate ventilation to dissipate heat.
If motor overheating persists, contact Super73 support for guidance or inspection.

20. Unresponsive Pedal Assist

Description: Some Super73 RX riders may experience unresponsive pedal assist, where the motorbike does not provide the expected power assistance while pedaling.

Cause: Unresponsive pedal assist can result from sensor malfunctions, low battery voltage, or software issues.

Troubleshooting: Follow these steps to address unresponsive pedal assist:

Check the pedal assist sensor connections for any loose wires or damage.
Ensure that the battery voltage is sufficient for the pedal assist system to operate effectively.
Perform a system reset by turning the motorbike off and then on again to see if the pedal assist becomes responsive.

If the problem persists, perform a software update on the motorbike’s electronic systems or contact Super73 support for further assistance.

21. Wobbling or Instability

Description: Some Super73 RX riders may experience wobbling or instability at higher speeds, affecting the overall riding confidence and safety.

Cause: Wobbling or instability can result from misaligned wheels, improper tire pressure, or issues with the frame.

Troubleshooting: Follow these steps to address wobbling or instability:

Check the tire pressure and ensure it is within the recommended range for your riding conditions.
Inspect the wheels for any visible damage and make sure they are properly aligned.

Examine the frame for signs of cracks or damage that could affect stability.
If the problem persists, seek assistance from a bike mechanic or contact Super73 support for further evaluation.

22. Delayed Throttle Response

Description: Some riders may notice a delay in throttle response on their Super73 RX, leading to a lag in acceleration.

Cause: Delayed throttle response can be caused by software issues, throttle sensor problems, or motor controller malfunctions.

Troubleshooting: Follow these steps to address delayed throttle response:

Ensure that the throttle sensor is clean and free from any obstructions that could hinder its operation.

Perform a system reset by turning the motorbike off and then on again to see if the throttle response improves.
Check for software updates on the motorbike’s electronic systems and perform the update if available.
If the problem persists, contact Super73 support or an authorized service center for further assistance.

23. Frequent Chain Slippage

Description: Some Super73 RX owners may experience frequent chain slippage while riding, causing disruptions to the pedal-assisted experience.

Cause: Chain slippage can be caused by improper chain tension, worn-out chain components, or misaligned sprockets.

Troubleshooting: Follow these steps to address frequent chain slippage:

Check the chain tension and adjust it to the appropriate level according to the Super73 RX user manual.
Inspect the chain for signs of wear, such as stretched links, and replace the chain if necessary.
Verify that the sprockets are aligned and in good condition to prevent chain misalignment.
If chain slippage continues, consult a bike mechanic for professional evaluation and potential repairs.

24. Excessive Vibration

Description: Some riders may experience excessive vibration on their Super73 RX, leading to discomfort during rides.

Cause: Excessive vibration can be caused by unbalanced wheels, loose components, or worn-out suspension elements.

Troubleshooting: Follow these steps to address excessive vibration:

Check the wheels for proper balance and have them balanced if needed.
Tighten all bolts and screws on the motorbike to ensure that components are securely fastened.
Inspect the suspension elements for signs of wear or damage and replace any worn-out parts.
If the vibration persists, consult a bike mechanic or contact Super73 support for further assistance.

25. Limited Top Speed

Description: Some Super73 RX owners may find that their motorbike reaches a limited top speed, not reaching the advertised maximum speed.

Cause: Limited top speed can be influenced by various factors, such as terrain, rider weight, or motor controller settings.

Troubleshooting: Follow these steps to address limited top speed:

Check the Super73 RX motor controller settings and ensure they are configured correctly for maximum speed.
Avoid riding on uphill terrains or areas with heavy resistance to allow the motorbike to reach its full speed potential.
Keep the motorbike well-maintained, including regular checks on tire pressure and chain tension, to optimize performance.
If the issue persists, contact Super73 support for further guidance or potential adjustments.

Super73 RX Electric Motorbike Electric Bike User Reviews

In this section, we will explore user reviews of the Super73 RX Electric Motorbike Electric Bike, sourced from Walmart. We will present both positive and negative feedback from users, summarizing their experiences with the electric bike.

Positive Reviews from Super73 RX Electric Motorbike Electric Bike Users

Some users were satisfied with the excellent performance of the Super73 RX Electric Motorbike. They appreciated its powerful motor and the ability to effortlessly reach speeds of up to 28 mph, making it a thrilling ride for daily commuting or recreational use.
Several users praised the Super73 RX Electric Motorbike for its comfortable and smooth ride, especially on various terrains. The full suspension and wide tires provided excellent stability and shock absorption, ensuring a pleasant experience even on rough roads.
Many users were delighted with the range offered by the Super73 RX Electric Motorbike. The high-capacity battery allowed for extended rides, covering distances of up to 75 miles on a single charge, making it suitable for longer trips without worrying about running out of power.
Users appreciated the build quality and sturdiness of the Super73 RX Electric Motorbike. Its robust frame and solid construction instilled confidence and reliability during rides, making it a long-lasting investment.
Several users highlighted the user-friendly nature of the Super73 RX Electric Motorbike. The bike’s controls and interface were easy to understand, allowing for a seamless riding experience for both beginners and experienced e-bike enthusiasts.

Overall, the majority of users expressed satisfaction with the Super73 RX Electric Motorbike, enjoying its powerful performance, comfortable ride, impressive range, and user-friendly features. It became a popular choice for those seeking an exciting and reliable electric bike for various purposes.

Negative User Reviews of the Super73 RX Electric Motorbike Electric Bike

Some users reported encountering technical issues with their Super73 RX Electric Motorbike. One common problem was related to the throttle, where a delay or loss of control over speed was experienced, resulting in frustration during rides.
A few users mentioned issues with tires, specifically punctures and flats. While some recommended adding tube sealant during setup to prevent punctures, others expressed disappointment with the frequency of tire-related problems.
Several users pointed out the narrow seat as a discomfort during longer rides. They experienced soreness and wished for a more comfortable saddle to enhance their riding experience.
A handful of users mentioned concerns about the bike’s torque. While the Super73 RX Electric Motorbike offered satisfactory performance, some users desired higher torque for improved acceleration and hill-climbing capabilities.
One user reported a specific issue with an E001 error code, which resulted in loss of throttle control and speed reduction. They contacted Super73 support to address the problem but expressed disappointment with the experience.

Despite the negative feedback, it’s worth noting that the Super73 RX Electric Motorbike still garnered praise for its unique features and overall performance. However, these specific issues mentioned by some users highlight areas that might benefit from further improvement and attention.

The Super73 RX Electric Motorbike Electric Bike received overwhelmingly positive feedback from users, commending its impressive performance, comfort, and range. While there were some reported issues, the majority of customers were satisfied with their purchase, considering it a worthy investment for electric bike enthusiasts.

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Super73 RX Electric Motorbike Electric Bike Manual

The operating instructions and user manual for the Super73 RX Electric Motorbike can be found on the manufacturer’s website. For detailed information on how to use, maintain, and troubleshoot your Super73 RX Electric Motorbike, please visit the official Super73 website and navigate to the support or resources section.

Super73 RX Electric Motorbike Frequently Asked Questions

1. How can I access the user manual for my Super73 RX Electric Motorbike?

The user manual and operating instructions for the Super73 RX Electric Motorbike can be conveniently accessed on the official Super73 website. Simply navigate to the support or resources section, and you will find the comprehensive manual to guide you through all aspects of using and maintaining your electric bike.

2. What should I do if I experience technical issues with my Super73 RX Electric Motorbike?

If you encounter any technical issues or problems with your Super73 RX Electric Motorbike, it is recommended to first refer to the user manual for troubleshooting steps. If the issue persists or if you have specific concerns, reach out to the Super73 customer service team. They are equipped to assist you and provide solutions to ensure the best riding experience with your electric bike.

3. How can I prevent flat tires on my Super73 RX Electric Motorbike?

To reduce the risk of flat tires, consider adding tube sealant during the setup of your Super73 RX Electric Motorbike. Tube sealant can help seal small punctures and keep your tires in good condition during your rides. Additionally, regularly inspect your tires for any debris or sharp objects that may cause potential punctures and remove them promptly.

Conclusion

If you encounter any problems or issues with your Super73 RX Electric Motorbike, always refer to the user manual, contact customer service, or visit an authorized service center for assistance. The user manual provides valuable guidance for troubleshooting common problems and ensuring the proper use and maintenance of your electric bike. Super73’s customer service team is available to help address any concerns and provide solutions, ensuring you have a smooth and enjoyable experience with your Super73 RX Electric Motorbike.

Product Weight	80 pounds
Battery Charge Time	5 hours
Battery Amperage	20 ampere hours
Battery Voltage	48 volts
Maximum Operating Range	75 miles
Motor Power	2000 watts
Maximum Speed	28 miles per hour
Throttle	Yes
Throttle Control Mechanism	Thumb
App Compatible	Yes
Electric Bike Classification	Class 2
Bicycle Type	Adults bike
Color	Carmine Red
Product Name	RX Electric Motorbike w/ 75+ mile max operating range & 28+ mph max speed
Brand	Super73
Assembly Required	Partial
Estimated Assembly Time	30 minutes
Model Number	FS-V0032
Color Category	Red
Product Width	30 inches
Product Height	42.5 inches
Product Length	72 inches
Maximum Weight Capacity	325 pounds
Wheel Diameter	20 inches
Battery Chemistry	Lithium-ion
Removable Battery	Yes