Super73 S2 Electric Motorbike Common Problems and Troubleshooting

The Super73-S2 is a high-performance street-legal electric motorbike that does not require a license or registration. Designed for the urban adventurer, the agile S2 is a sport-cruiser style motorbike built with an aircraft-grade aluminum alloy frame and a fully adjustable air spring suspension fork. The S2 also features Super73’s all-new connected electronics suite that is compatible with iOS and Android mobile devices through the new Super73 App.

Super73 S2 Electric Motorbike Overview

Description: The Super73-S2 is a high-performance street-legal electric motorbike designed for the urban adventurer. It features an aircraft-grade aluminum alloy frame and a fully adjustable air spring suspension fork for a smooth ride. The S2 comes with Super73’s new connected electronics suite, which allows riders to connect and control their bike with the Super73 app available on iOS and Android devices.

The bike is powered by a state-of-the-art 960 watt-hour battery, providing an estimated 40+ miles of range under throttle-only operation and an estimated 75+ miles of range using ECO pedal assist mode. The all-new BDGR tires, at 5″ wide, are the widest and most aggressive 20″ all-terrain fat tire in its class, meeting the needs of this revolutionary vehicle.

Product Details and Features

Key Specs	Product Details
Product Weight	73 pounds
Battery Charge Time	5 hours
Battery Amperage	20 ampere hours
Battery Voltage	48 volts
Maximum Operating Range	75 miles
Motor Power	750 watts
Maximum Speed	28 miles per hour
Throttle	Yes
Throttle Control Mechanism	Thumb
App Compatible	Yes
Electric Bike Classification	Class 2
Bicycle Type	Adults bike
Color	Galaxy Black

Causes of Common Problems with the Super73 S2 Electric Motorbike

An electric motorbike like the Super73-S2 may encounter various issues during its usage. In the following subsections, we will address possible problems and provide troubleshooting solutions to help you enjoy a seamless riding experience with your Super73-S2.

Battery Not Holding Charge

Cause: The battery may not hold a charge due to regular wear and tear or improper charging habits.

Troubleshooting:

1. Check the charging cable and connection to ensure it is properly plugged into both the bike and the power source.
2. Verify that the power outlet is functional by testing it with another device.
3. Allow the battery to cool down if it’s been recently used before charging.
4. Charge the battery in a cool and dry environment, avoiding extreme temperatures.
5. If the problem persists, consider replacing the battery with a genuine Super73 S2 battery.

Motor Not Responding

Cause: The motor may fail to respond due to electrical issues or mechanical faults.

Troubleshooting:

1. Check the throttle control mechanism (thumb) for any damage or loose connections.
2. Ensure that the motor is not overheated and let it cool down if necessary.
3. Inspect the electrical connections between the motor and the controller for any loose or disconnected wires.
4. Refer to the Super73 S2 user manual for any motor-related error codes and follow the troubleshooting guide provided.
5. If the motor still does not respond, contact Super73 support for further assistance or professional repair.

Display Screen Malfunction

Cause: The display screen may malfunction due to software glitches or physical damage.

Troubleshooting:

1. Turn off the bike and turn it back on to see if the issue is resolved through a soft reset.
2. Check for any visible damage to the display screen and avoid exposing it to excessive moisture or direct sunlight.
3. Update the Super73 app and firmware to ensure compatibility with the display screen.
4. Perform a factory reset on the display screen to reset it to default settings.
5. If the problem persists, consider replacing the display screen with a compatible one.

Brake Performance Decreased

Cause: Reduced brake performance can be caused by worn brake pads or misaligned brake calipers.

Troubleshooting:

1. Inspect the brake pads for wear and replace them if they are too thin or damaged.
2. Adjust the brake calipers to ensure they are properly aligned with the brake discs.
3. Clean the brake discs and pads to remove any debris or contaminants that may affect braking performance.
4. Check the brake fluid level and top it up if necessary. If the brake fluid is discolored or contaminated, consider flushing and replacing it.
5. If the problem persists, seek professional assistance to diagnose and address any potential brake system issues.

Connectivity Problems with the Super73 App

Cause: Connectivity issues may arise due to software conflicts or compatibility problems with the mobile device.

Troubleshooting:

1. Ensure that your mobile device is compatible with the Super73 app and meets the app’s system requirements.
2. Restart your mobile device and the bike’s display screen to establish a fresh connection.
3. Check for any available updates for both the Super73 app and your mobile device’s operating system.
4. Verify that Bluetooth is enabled on your mobile device and that it’s within close proximity to the bike’s display screen.
5. If the problem persists, uninstall and reinstall the Super73 app to eliminate any potential software conflicts.

Unresponsive Pedal Assist

Cause: Pedal assist may become unresponsive due to sensor malfunctions or electrical issues.

Troubleshooting:

1. Check the pedal assist sensor for any physical damage or misalignment.
2. Ensure that the sensor and magnet rings are clean and free from debris.
3. Inspect the electrical connections related to the pedal assist system and make sure they are securely connected.
4. Try adjusting the pedal assist settings through the Super73 app to see if the issue can be resolved.
5. If the problem persists, consider seeking professional assistance to diagnose and repair the pedal assist system.

Noisy Chain or Drivetrain

Cause: A noisy chain or drivetrain can be caused by lack of lubrication or misalignment.

Troubleshooting:

1. Check the chain for proper tension and make sure it’s lubricated adequately with bike-specific chain oil.
2. Inspect the chainring, rear cog, and derailleur for any signs of wear or misalignment.
3. Use the appropriate tools to adjust the chain tension and alignment if necessary.
4. If the noise persists, consider replacing the chain or other drivetrain components that show signs of wear.
5. Regularly clean and lubricate the drivetrain to prevent future noise and wear issues.

Uneven Tire Wear

Cause: Uneven tire wear may result from improper tire pressure, misaligned wheels, or rough riding conditions.

Troubleshooting:

1. Check the tire pressure and inflate the tires to the recommended levels specified in the user manual.
2. Inspect the wheels for any misalignment and adjust them accordingly.
3. Avoid riding on rough terrains that may cause excessive stress on the tires.
4. Rotate the tires regularly to promote even wear across all tires.
5. If uneven wear persists, consider replacing the tires with new ones to ensure optimal performance and safety.

Loose or Unstable Handlebars

Cause: Loose or unstable handlebars may result from improper assembly or constant vibrations during riding.

Troubleshooting:

1. Inspect all bolts and screws holding the handlebars in place and tighten them if necessary.
2. Ensure that the handlebar stem is securely fastened to the bike’s frame.
3. Check the handlebar grips for wear or damage and replace them if needed.
4. Consider using handlebar stabilizers or dampeners to reduce vibrations and improve stability.
5. If the problem persists, seek professional assistance to properly align and secure the handlebars.

Inaccurate Speedometer Readings

Cause: The speedometer may display inaccurate readings due to calibration issues or sensor malfunction.

Troubleshooting:

1. Perform a manual speed comparison with a GPS device or another reliable speedometer to determine the level of inaccuracy.
2. Refer to the Super73 S2 user manual to calibrate the speedometer following the provided instructions.
3. Ensure that the speedometer sensor and magnet are correctly positioned and free from obstruction.
4. Reset the speedometer to its factory settings and test its accuracy under different riding conditions.
5. If the speedometer readings remain inaccurate, consider contacting Super73 support for further guidance.

Brakes Squealing or Grinding

Cause: Squealing or grinding noises from the brakes can be caused by dirty or glazed brake pads, or misaligned brake calipers.

Troubleshooting:

1. Inspect the brake pads for dirt, debris, or glazing and clean them if necessary.
2. Check the alignment of the brake calipers with the brake discs and adjust as needed.
3. Replace worn-out brake pads with new ones if they are beyond their recommended lifespan.
4. Use high-quality brake pads that are compatible with the Super73 S2 Electric Motorbike.
5. If the problem persists, seek professional help to diagnose and address any underlying brake system issues.

Excessive Vibrations During Riding

Cause: Excessive vibrations can be caused by unbalanced wheels, loose components, or riding on uneven terrain.

Troubleshooting:

1. Check the wheel alignment and balance, and have them trued if necessary.
2. Inspect all bolts, nuts, and screws on the bike and ensure they are properly tightened.
3. Check for any loose or rattling components, such as fenders or accessories, and secure them in place.
4. Adjust the air pressure in the tires to the recommended levels specified in the user manual.
5. Avoid riding at excessive speeds on rough terrains that may exacerbate vibrations.

Limited Range on a Single Charge

Cause: The limited range can be due to a low battery capacity, aggressive riding style, or power-consuming accessories.

Troubleshooting:

1. Optimize your riding style by using pedal-assist modes when appropriate and minimizing sudden accelerations.
2. Remove power-consuming accessories such as high-powered lights or electronic devices when not needed.
3. Check the tire pressure and ensure that the bike is well-maintained to reduce energy consumption.
4. Consider upgrading to a higher-capacity battery for an extended range on a single charge.
5. If the issue persists, consult with Super73 support to ensure the bike’s components are functioning optimally.

Loose or Uncomfortable Seat

Cause: A loose or uncomfortable seat can be caused by loose seat post bolts or improper seat height adjustment.

Troubleshooting:

1. Check the seat post bolts and tighten them securely to prevent any movement or wobbling.
2. Adjust the seat height to a comfortable position and ensure it is locked in place.
3. Add a padded seat cover or gel seat cushion to improve overall comfort during rides.
4. If the seat remains uncomfortable, consider upgrading to a more ergonomic seat suitable for your riding preferences.
5. Periodically inspect the seat for wear and tear, and replace it if it shows signs of damage.

Electric System Error Codes

Cause: Electric system error codes may be triggered by sensor malfunctions or software glitches.

Troubleshooting:

1. Refer to the Super73 S2 user manual for a comprehensive list of error codes and their meanings.
2. Perform a system restart or power cycle to clear temporary errors.
3. Inspect all electrical connections and sensors for any loose or disconnected wires.
4. Update the Super73 app and firmware to the latest version for optimal system performance.
5. If the error codes persist, contact Super73 support and provide them with the specific error code for further assistance.

Unstable Steering

Cause: Unstable steering can be caused by loose handlebars, misaligned front fork, or improper tire pressure.

Troubleshooting:

1. Check the handlebar stem and ensure it is tightened securely to the front fork.
2. Inspect the front fork alignment and adjust it if necessary.
3. Verify that the front wheel is properly seated in the fork dropouts and tighten the axle nuts.
4. Check the tire pressure and adjust it to the recommended levels for a stable ride.
5. If the issue persists, consider seeking professional assistance to diagnose and address any underlying steering issues.

Overheating Motor

Cause: An overheating motor can be caused by riding at high speeds for extended periods or excessive loads on steep inclines.

Troubleshooting:

1. Allow the motor to cool down before resuming riding.
2. Reduce the speed or avoid constant high-speed riding to prevent overheating.
3. Avoid carrying heavy loads on steep inclines that may put excessive strain on the motor.
4. Inspect the motor and controller for any visible damage or obstructions to the cooling vents.
5. If the motor continues to overheat, seek professional assistance to diagnose and address the underlying issue.

Poor Suspension Performance

Cause: Poor suspension performance can be caused by worn-out suspension components or incorrect adjustments.

Troubleshooting:

1. Inspect the suspension fork and shock absorber for any leaks or visible damage.
2. Adjust the suspension settings to match your weight and riding preferences.
3. Ensure that all suspension bolts are properly tightened to prevent any movement or play.
4. Regularly clean and lubricate the suspension components for smooth operation.
5. If the suspension still performs poorly, consider upgrading to higher-quality suspension components.

Difficulty Shifting Gears

Cause: Difficulty shifting gears can be caused by cable tension issues or misaligned derailleurs.

Troubleshooting:

1. Check the cable tension and adjust it as needed for smoother gear changes.
2. Inspect the derailleur alignment and make adjustments if the shifting is not precise.
3. Ensure that the gear cables and housing are clean and free from any obstructions.
4. Apply a lubricant specifically designed for bike drivetrains to improve gear shifting.
5. If the problem persists, seek professional assistance to properly diagnose and address the gear shifting issues.

Frequent Flat Tires

Cause: Frequent flat tires can be caused by riding over sharp objects or improperly inflated tires.

Troubleshooting:

1. Inspect the tires for any embedded debris, such as thorns or nails, and remove them carefully.
2. Check the tire pressure regularly and maintain it within the recommended range.
3. Replace worn-out tires with new ones if they show signs of extensive wear or damage.
4. Consider using puncture-resistant tire liners or tubeless tire setups to reduce the risk of flats.
5. Inspect the wheel rims for any sharp edges or burrs that may cause damage to the inner tube.

Unresponsive Electronic Display

Cause: The electronic display may become unresponsive due to software issues or loose connections.

Troubleshooting:

1. Try turning the bike off and back on to perform a soft reset of the electronic display.
2. Check the connection between the electronic display and the bike’s electrical system for any loose or disconnected wires.
3. Ensure that the electronic display is updated to the latest firmware version.
4. If the problem persists, consider contacting Super73 support for further assistance or potential display replacement.
5. Keep the electronic display protected from extreme weather conditions and moisture to prevent damage.

Uncomfortable Ride

Cause: An uncomfortable ride can be caused by improper seat adjustment or lack of shock absorption.

Troubleshooting:

1. Adjust the seat height and angle to find a comfortable riding position.
2. Add a suspension seat post or a cushioned seat cover for improved shock absorption.
3. Check the tire pressure and adjust it to a level that provides a smoother ride.
4. Consider upgrading to a more comfortable saddle that suits your riding style.
5. If discomfort persists, consult with a bike fitting expert to ensure proper bike fit and comfort.

Unusual Noises From Chain

Cause: Unusual noises from the chain can be caused by lack of lubrication or a worn-out chain.

Troubleshooting:

1. Clean the chain thoroughly to remove any dirt and debris, then lubricate it with a bike-specific chain oil.
2. Check the chain for signs of wear and replace it if it is stretched or worn out.
3. Inspect the chainring and rear cog for any wear and replace them if necessary.
4. Ensure proper tension of the chain and avoid over-tightening it.
5. If the noise persists, consider seeking professional assistance to diagnose and address any chain-related issues.

Intermittent Power Loss

Cause: Intermittent power loss can be caused by loose electrical connections or a faulty battery.

Troubleshooting:

1. Inspect all electrical connections and ensure they are tightly secured.
2. Check the battery for any visible damage or signs of wear.
3. Verify that the battery is fully charged and properly inserted into the bike.
4. Consider cleaning the battery terminals to ensure a reliable connection.
5. If the power loss continues, contact Super73 support to troubleshoot and address the issue.

Uneven Brake Performance

Cause: Uneven brake performance can be caused by misaligned brake calipers or uneven brake pad wear.

Troubleshooting:

1. Inspect the brake calipers for proper alignment with the brake discs.
2. Check the brake pad wear and replace them if they are unevenly worn.
3. Ensure that both brake pads engage the brake discs simultaneously.
4. Clean the brake discs and pads to remove any debris or contaminants.
5. If the problem persists, seek professional assistance to properly align and adjust the brakes.

Super73 S2 Electric Motorbike Electric Bike User Reviews

Customer reviews provide valuable insights into the real-world experiences of users with the Super73 S2 Electric Motorbike Electric Bike. Here, we present a summary of both positive and negative feedback from customers who have shared their opinions online, all of which are from the site Walmart.com.

Positive Reviews from Super73 S2 Electric Motorbike Electric Bike Users

• Some users were satisfied with the excellent quality and craftsmanship of the Super73 S2. They praised its top-notch materials and components, leading to a sturdy and well-built bike.
• Many users enjoyed the exhilarating ride experience with the Super73 S2. The bike’s powerful motor and throttle provided them with the joy of effortless acceleration and speeds up to 28 mph.
• Several users appreciated the extended range offered by the S2’s large battery capacity, allowing them to cover impressive distances of 75+ miles* on a single charge.
• Users also expressed positive feedback regarding the Super73 mobile app connectivity, particularly the convenience of turn-by-turn navigation, bike control, and over-the-air firmware updates.
• Many riders found the Super73 S2 to be a stylish and eye-catching electric motorbike, receiving compliments from others during their rides.

Negative User Reviews of the Super73 S2 Electric Motorbike Electric Bike

• Some users reported encountering issues with the rear hub motor, such as clicking noises or complete malfunction. These experiences raised concerns about motor reliability and durability.
• A few customers expressed disappointment with repeated flat tires, necessitating frequent repairs or replacements. Some recommended using reinforced tire liners to mitigate this issue.
• A handful of users encountered issues after firmware updates, leading to unresponsive throttle, display, and Bluetooth connectivity. These experiences raised concerns about the firmware’s impact on the bike’s performance.
• One user highlighted concerns about the battery overheating during rides, which affected the bike’s performance and limited the ability to carry passengers over long distances.
• Some customers mentioned that the bike’s price tag was relatively high, leading to expectations of perfection. Instances of motor or battery issues felt particularly disappointing given the investment made in the bike.

It’s important to note that customer experiences can vary, and not all users encountered these issues. While the Super73 S2 Electric Motorbike Electric Bike garnered positive feedback from many riders, some reported issues that may require attention.

Despite some challenges, the majority of users expressed satisfaction with the Super73 S2 Electric Motorbike Electric Bike, praising its performance, design, and enjoyable riding experience. It remains a popular choice for those seeking an electrifying and versatile mode of transportation.

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Super73 S2 Electric Motorbike Electric Bike Manual

The operating instructions and user manual for the Super73 S2 Electric Motorbike can be found on the manufacturer’s website. For detailed guidance on operating and maintaining your Super73 S2, please visit the official Super73 website and navigate to the product support section.

Super73 S2 Electric Motorbike Frequently Asked Questions

Q: How far can the Super73 S2 Electric Motorbike travel on a single charge?

A: The Super73 S2 is powered by a state-of-the-art 960 watt-hour battery, providing an estimated 40+ miles* of range at 20 mph under throttle-only operation and an estimated 75+ miles* of range using ECO pedal assist mode. Actual range may vary depending on factors like rider weight, terrain, weather, and riding style.

Q: What should I do if I encounter an issue with the motor or experience unresponsive power?

A: If you encounter issues with the motor, such as clicking noises or complete malfunction, or experience unresponsive power, please reach out to Super73’s customer service or authorized service center. They will be able to diagnose the problem and provide appropriate solutions or repairs.

Q: How can I prevent flat tires on my Super73 S2 Electric Motorbike?

A: To reduce the risk of flat tires, consider using reinforced tire liners that offer additional protection against punctures and thorns. Proper tire maintenance, such as maintaining the recommended tire pressure, can also help prevent flats. If you do encounter a flat tire, consult the manual or seek professional assistance for repair or replacement.

Q: Can I update the firmware of my Super73 S2 Electric Motorbike?

A: Yes, Super73 provides over-the-air firmware updates to ensure that your bike operates at peak performance. However, it’s essential to follow the update instructions carefully to avoid any potential issues. If you experience problems after a firmware update, contact Super73 support for assistance.

Q: What should I do if I have concerns about my Super73 S2 Electric Motorbike battery?

A: If you have concerns about your Super73 S2 battery, such as overheating or performance issues, it’s essential to reach out to Super73 customer service or an authorized service center promptly. They can assess the battery’s condition and provide appropriate support or replacements as needed.

Conclusion

While the Super73 S2 Electric Motorbike is designed to offer an exceptional riding experience, users may encounter occasional issues. For any problems or concerns with your Super73 S2, we recommend referring to the user manual for basic troubleshooting.

If the problem persists or requires technical assistance, it’s best to reach out to Super73’s customer service or an authorized service center. They have the expertise to diagnose and address any issues with your electric motorbike effectively.