Big Cat Oasis Step Through Trail Common Problems and Troubleshooting

Explore the Big Cat Oasis Step Through Trail like a pro! This comprehensive guide delves into the common problems and troubleshooting techniques encountered by adventure seekers navigating this breathtaking wilderness. Whether you’re an experienced hiker or a novice looking to embark on a thrilling journey, this article will equip you with essential insights to conquer any challenges that may arise during your Big Cat Oasis adventure.

Big Cat Oasis Step Through Trail Overview

Introducing the Big Cat Oasis Step-Through Commuter E-Bike, the perfect choice for those looking for a reliable and efficient mode of transportation. Designed with a comfortable step-through frame, this e-bike is suitable for riders of all ages and abilities.

The Big Cat Oasis Step-Through Commuter E-Bike features a powerful 750-watt motor that allows you to effortlessly reach speeds of up to 28 mph. With a 48V/14Ah Samsung Lithium-ion battery, this e-bike has a range of up to 45 miles per charge, making it an ideal choice for daily commutes and weekend adventures.

Equipped with a Shimano 7-speed transmission system, this e-bike allows you to effortlessly switch between gears, providing a smooth and comfortable ride. The Big Cat Oasis Step-Through Commuter E-Bike also features front and rear Tektro disc brakes, providing superior stopping power and ensuring your safety on the road.

With a bright LED headlight and taillight, this e-bike ensures that you remain visible and safe while riding in low-light conditions. Additionally, the Oasis Step-Through Commuter E-Bike comes with a rear rack and fenders, providing ample storage space for your belongings and keeping you clean and dry on wet roads.

Overall, the Big Cat Oasis Step-Through Commuter E-Bike is a reliable, efficient, and stylish choice for those looking for an eco-friendly and cost-effective mode of transportation.

Here is an overview of the Big Cat Oasis Step Through Trail Electric Bike:

Motor	48V 500W (Peak Output: 750W)
Battery Type	Lithium-ion
Battery Cell	Samsung
Charging Time	4 – 6 Hrs
BATTERY	Removable 48V 15Ah (720Wh)
Top Speed	20 MPH
Frame	6061 Aluminum Alloy
Motor Efficiency	>80%
Pedal Assist	5-9 levels
Fork	Suspension fork
Range	55 Miles Average
Tire	27.5 * 2.4
Throttle	Yes
Brake Brand	Tektro
Brake	Mechanical
Stem	Adjustable
Display	Matrix LCD
Weight Limit	300 lbs
Shift	7 Speed SHIMANO™
Fenders	Included
Rack	Included
Kickstand	Included
Front light	Included
Rear light	Included
Color	Black/Vanilla/Gray

Causes of Common Problems with the Big Cat Oasis Step Through Trail

This section will address possible problems and solutions with the Oasis Step-Through Commuter E-Bike.

Common Problems with Big Cat Oasis Step Through Trail

1. Motor Not Powering On

Description of the Problem: The motor of your Big Cat Oasis Step Through Trail e-bike is not turning on when you attempt to use it.

Cause of the Problem: This issue can occur due to a variety of reasons, such as a loose connection, a drained battery, or a malfunctioning motor controller.

Troubleshooting Steps:

Ensure that the battery is properly connected and charged.
Check all the electrical connections, including the wiring to the motor and controller, for any loose or disconnected wires.
If the connections are secure, but the motor still doesn’t start, consult your user manual for specific troubleshooting instructions or contact customer support.

2. Battery Not Holding Charge

Description of the Problem: Your Big Cat Oasis Step Through Trail e-bike’s battery doesn’t seem to hold a charge for the expected duration.

Cause of the Problem: Battery performance issues can arise due to overcharging, excessive discharging, or the natural degradation of lithium-ion batteries over time.

Troubleshooting Steps:

Ensure that you are following the recommended charging guidelines provided in the user manual.
If your battery has been overused, it may need replacement. Contact your authorized dealer or the manufacturer for battery replacement options.

3. Display Malfunctions

Description of the Problem: The display on your Big Cat Oasis Step Through Trail e-bike is not functioning correctly, displaying incorrect information or not turning on at all.

Cause of the Problem: Display issues can occur due to loose connections, damage, or software glitches.

Troubleshooting Steps:

Check the display connections to ensure they are secure.
If there is physical damage to the display, it may need replacement.

Try resetting the display to its default settings as per the user manual’s instructions.

4. Brake Performance Problems

Description of the Problem: You are experiencing issues with the braking system on your Big Cat Oasis Step Through Trail e-bike, such as brakes not responding effectively or making unusual noises.

Cause of the Problem: Brake problems can result from worn brake pads, misalignment, or cable issues.

Troubleshooting Steps:

Inspect the brake pads for wear and replace them if necessary.

Check the brake cables and ensure they are properly adjusted and not damaged.
If the issue persists, consult the user manual for brake system adjustments or seek professional bike maintenance.

5. Inconsistent Pedal Assist

Description of the Problem: The pedal-assist feature on your Big Cat Oasis Step Through Trail e-bike is inconsistent, providing varying levels of assistance or not engaging when expected.

Cause of the Problem: Inconsistent pedal assist can be caused by sensor issues, wiring problems, or software glitches.

Troubleshooting Steps:

Inspect the pedal-assist sensor and its connections for any loose or damaged components.
Ensure that the wiring related to the pedal-assist system is secure and undamaged.
Try resetting the pedal-assist settings to factory defaults and recalibrate if necessary.

6. Gear Shifting Difficulties

Description of the Problem: You are experiencing difficulties when trying to shift gears on your Big Cat Oasis Step Through Trail e-bike.

Cause of the Problem: Gear shifting issues can be caused by misalignment of the derailleur, cable tension problems, or worn-out gear components.

Troubleshooting Steps:

Inspect the gear cables for proper tension and adjust as needed.
Ensure that the derailleur is properly aligned with the gears.

If the problem persists, consult the user manual for gear adjustment instructions or seek professional bike maintenance.

7. Unusual Noises from the Motor

Description of the Problem: You hear unusual noises, such as grinding or clicking, coming from the motor of your Big Cat Oasis Step Through Trail e-bike.

Cause of the Problem: Unusual motor noises can be attributed to loose components, debris in the motor, or motor wear and tear.

Troubleshooting Steps:

Inspect the motor area for loose bolts or debris and clean as necessary.

If the noises persist, consult the user manual for motor maintenance instructions or contact customer support.

8. Sudden Loss of Power

Description of the Problem: Your Big Cat Oasis Step Through Trail e-bike experiences a sudden loss of power during operation.

Cause of the Problem: Power loss can result from issues with the battery, electrical connections, or the motor controller.

Troubleshooting Steps:

Check the battery charge level and connections to ensure they are secure.

Inspect the motor controller for any visible damage or loose connections.
If the issue persists, consult the user manual for specific troubleshooting instructions or contact customer support.

9. Uneven Tire Wear

Description of the Problem: The tires on your Big Cat Oasis Step Through Trail e-bike exhibit uneven wear patterns.

Cause of the Problem: Uneven tire wear can be caused by improper tire pressure, misalignment, or riding on rough terrain.

Troubleshooting Steps:

Regularly check and maintain proper tire pressure according to the manufacturer’s recommendations.
Inspect the tires for signs of misalignment or damage.
Adjust your riding habits to avoid rough terrain if possible.

10. Malfunctioning Pedal Assist Levels

Description of the Problem: The pedal-assist levels on your Big Cat Oasis Step Through Trail e-bike are not functioning correctly, providing inconsistent assistance.

Cause of the Problem: Pedal-assist issues can be attributed to sensor problems, wiring issues, or software glitches.

Troubleshooting Steps:

Inspect the pedal-assist sensor and its connections for any loose or damaged components.
Ensure that the wiring related to the pedal-assist system is secure and undamaged.

Try resetting the pedal-assist settings to factory defaults and recalibrate if necessary.

11. Flickering Lights

Description of the Problem: The lights on your Big Cat Oasis Step Through Trail e-bike are flickering or not providing consistent illumination.

Cause of the Problem: Flickering lights can be caused by loose connections, damaged wiring, or a faulty lighting system.

Troubleshooting Steps:

Inspect the wiring and connections of the lighting system to ensure they are secure and undamaged.

If the issue persists, consider replacing the bulbs or the lighting components as necessary.

12. Unresponsive Display

Description of the Problem: The display on your Big Cat Oasis Step Through Trail e-bike is unresponsive and not displaying any information.

Cause of the Problem: An unresponsive display can result from a software glitch, damaged display unit, or electrical issues.

Troubleshooting Steps:

Try resetting the display unit to its factory settings as per the user manual’s instructions.

Inspect the display connections and wiring for any loose or damaged components.
If the problem persists, contact customer support for further assistance.

13. Excessive Vibration

Description of the Problem: Your Big Cat Oasis Step Through Trail e-bike experiences excessive vibration during rides, causing discomfort.

Cause of the Problem: Excessive vibration can be caused by misaligned wheels, loose components, or tire issues.

Troubleshooting Steps:

Inspect the wheels for proper alignment and true them if necessary.
Check for loose bolts and components on the bike frame and tighten them securely.
Inspect the tires for signs of damage or irregularities and replace them if needed.

14. Pedal Slippage

Description of the Problem: Your feet slip off the pedals of your Big Cat Oasis Step Through Trail e-bike while riding.

Cause of the Problem: Pedal slippage can occur due to wet conditions, worn-out pedals, or improper footwear.

Troubleshooting Steps:

Ensure you are wearing appropriate footwear with good traction.
Consider replacing the pedals with ones that offer better grip.

Use caution when riding in wet or slippery conditions and adjust your riding style accordingly.

15. Handlebar Misalignment

Description of the Problem: The handlebars of your Big Cat Oasis Step Through Trail e-bike are misaligned, affecting steering and control.

Cause of the Problem: Handlebar misalignment can occur due to impacts, loose stem bolts, or improper assembly.

Troubleshooting Steps:

Check the stem bolts and handlebar clamps for tightness and proper alignment.

If the handlebars are significantly misaligned, consider having them professionally adjusted or reassembled.

16. Frequent Chain Slippage

Description of the Problem: The chain on your Big Cat Oasis Step Through Trail e-bike frequently slips off the gears or derailleurs.

Cause of the Problem: Chain slippage can occur due to misadjusted derailleurs, worn-out chain components, or a damaged chain.

Troubleshooting Steps:

Inspect the derailleurs for proper alignment and adjust as needed.

Check the chain for signs of wear and replace it if necessary.
Ensure the chain tension is within the recommended range.

17. Excessive Battery Drain

Description of the Problem: Your Big Cat Oasis Step Through Trail e-bike’s battery drains quickly, providing less mileage than expected.

Cause of the Problem: Excessive battery drain can be attributed to high power usage settings, a malfunctioning battery, or electrical issues.

Troubleshooting Steps:

Adjust the power usage settings on your e-bike to a lower level if possible.
If the issue persists, consult the user manual for battery optimization tips or consider a battery diagnostic check.

18. Loose Pedals

Description of the Problem: The pedals on your Big Cat Oasis Step Through Trail e-bike feel loose and wobbly while pedaling.

Cause of the Problem: Loose pedals can result from improper installation or worn-out pedal components.

Troubleshooting Steps:

Check the pedal threads and ensure they are properly tightened onto the crank arms.
If the pedals continue to feel loose, consider replacing them with new ones.

19. Braking Noise

Description of the Problem: When applying the brakes on your Big Cat Oasis Step Through Trail e-bike, you hear loud or unusual noises.

Cause of the Problem: Brake noise can be caused by contamination, misalignment, or worn brake pads.

Troubleshooting Steps:

Inspect the brake pads for contamination or wear and replace them if necessary.
Ensure proper alignment of the brake calipers and pads.
If the noise persists, consult the user manual for brake maintenance guidelines or seek professional assistance.

20. Unstable Kickstand

Description of the Problem: The kickstand on your Big Cat Oasis Step Through Trail e-bike is unstable and doesn’t provide reliable support.

Cause of the Problem: An unstable kickstand can result from loose bolts, a damaged kickstand, or improper installation.

Troubleshooting Steps:

Check the kickstand bolts and tighten them securely to the frame.
Inspect the kickstand for any visible damage and consider replacement if necessary.

If the issue persists, ensure the kickstand is properly installed according to the user manual.

21. Squeaky Suspension Fork

Description of the Problem: The suspension fork on your Big Cat Oasis Step Through Trail e-bike produces squeaky noises when compressed or rebounded.

Cause of the Problem: Squeaky suspension can occur due to dry or worn-out fork seals, insufficient lubrication, or dirt and debris buildup.

Troubleshooting Steps:

Inspect the fork seals and apply appropriate suspension fork oil or lubricant as per the manufacturer’s recommendations.

Clean the fork stanchions and seals to remove any dirt or debris that may be causing the squeaking.
If the issue persists, consult the user manual for fork maintenance guidelines or seek professional assistance.

22. Loose Handlebar Grips

Description of the Problem: The handlebar grips on your Big Cat Oasis Step Through Trail e-bike are loose and slip when you grip them.

Cause of the Problem: Loose handlebar grips can result from improper installation, worn grip components, or a lack of grip adhesive.

Troubleshooting Steps:

Reposition and secure the handlebar grips, ensuring they are evenly spaced and properly tightened.
If the grips continue to slip, consider replacing them with new grips that include grip adhesive or use grip glue during installation.

23. Intermittent Pedal Power

Description of the Problem: The pedal-assist feature on your Big Cat Oasis Step Through Trail e-bike works intermittently, providing assistance inconsistently.

Cause of the Problem: Intermittent pedal power can be caused by loose pedal sensor connections, sensor malfunctions, or electrical issues.

Troubleshooting Steps:

Check the pedal sensor connections for tightness and secure any loose wiring.
If the problem persists, inspect the pedal sensors for damage and consider replacing them if needed.
Consult the user manual for pedal-assist system troubleshooting and calibration instructions.

24. Unresponsive Throttle

Description of the Problem: The throttle on your Big Cat Oasis Step Through Trail e-bike is unresponsive, and the motor doesn’t engage when using the throttle.

Cause of the Problem: Throttle unresponsiveness can result from throttle wiring issues, a faulty throttle unit, or controller problems.

Troubleshooting Steps:

Inspect the throttle wiring and connections for any loose or damaged components.
If the throttle unit is damaged or unresponsive, consider replacing it with a new unit compatible with your e-bike.
Consult the user manual for throttle system troubleshooting steps or seek professional assistance if necessary.

25. Unstable Rear Rack

Description of the Problem: The rear rack on your Big Cat Oasis Step Through Trail e-bike feels unstable or wobbles while carrying cargo.

Cause of the Problem: An unstable rear rack can result from loose rack connections, overloading, or improper installation.

Troubleshooting Steps:

Check the rack connections to the frame and tighten any loose bolts securely.
Ensure that you are not exceeding the recommended weight limit for the rear rack.
If the issue persists, review the user manual for proper rack installation instructions or consult with a bike technician.

Big Cat Oasis Step Through Trail Electric Bike User Reviews

Positive Reviews from Big Cat Oasis Step Through Trail Electric Bike Users

After analyzing user feedback from various sources, it’s clear that many users of the Big Cat Oasis Step Through Trail Electric Bike have had positive experiences. Here are some aspects of the bike that garnered positive feedback:

Smooth and Comfortable Ride: Some users were satisfied with the comfortable and smooth ride offered by the Big Cat Oasis Step Through Trail Electric Bike, making it an ideal choice for daily commuting and leisurely rides.
Powerful Motor: Many users praised the powerful 750-watt motor, which allows for effortless acceleration and the ability to reach speeds of up to 28 mph.
Impressive Battery Range: Several riders found the 48V/14Ah Samsung Lithium-ion battery impressive, providing a range of up to 45 miles per charge, making it suitable for longer trips.
Reliable Braking: Users appreciated the front and rear Tektro disc brakes, which offer superior stopping power and enhance safety on the road.
Convenient Features: The inclusion of a rear rack, fenders, and integrated lights was well-received by users, offering convenience and utility for various riding conditions.

Negative User Reviews of the Big Cat Oasis Step Through Trail Electric Bike

We also considered negative user feedback from various sources to provide a balanced overview. Here are some issues that some users were not satisfied with:

Motor Reliability: Some users reported issues with the motor, including occasional failures or unusual noises.
Battery Performance: A few users experienced battery-related problems, such as quicker-than-expected battery drain or issues with charging.
Display Problems: Several riders mentioned display malfunctions, including inaccurate information or displays that stopped working altogether.
Brake Noise: Some users complained about noisy brakes, which they found disruptive and less pleasant during rides.
Quality Control: A small number of users mentioned quality control concerns, such as loose components or misalignments upon delivery.

Based on the user reviews gathered from Walmart and various other sources, it can be concluded that the majority of users were satisfied with their Big Cat Oasis Step Through Trail Electric Bike experiences. While some encountered issues, such as motor and battery-related problems, the overall feedback indicates that this electric bike offers a comfortable and powerful ride, making it a popular choice among riders.

Big Cat Oasis Step Through Trail Electric Bike Manual

The operating instructions and manual for the Big Cat Oasis Step Through Trail Electric Bike can be found on the manufacturer’s official website. You can access the detailed user manual, which includes important information on assembly, maintenance, safety guidelines, and troubleshooting, by visiting the manufacturer’s website.

For the most accurate and up-to-date information, it is recommended to refer to the official manual provided by the manufacturer.