Written By Doug Smirnoff

Big Cat Revi Runabout 2 Common Problems and Troubleshooting

Discover the top concerns plaguing Big Cat Revi Runabout 2 owners! This comprehensive guide delves into the two most prevalent issues that Big Cat enthusiasts face, offering expert troubleshooting tips to keep your Runabout 2 roaring with power. From electrical quirks to performance hiccups, we’ve got you covered with practical solutions to ensure your Big Cat experience remains smooth and exhilarating. Dive into this essential guide and conquer common problems with confidence!

Big Cat Revi Runabout 2 Overview

The Runabout.2 is a powerful and versatile electric cargo bike that can easily handle everything from your daily commute to your weekend adventures. With its 750W motor and 52V battery, you can easily haul up to 300 pounds of cargo, and its 55-mile range means you can go the distance.

Product Details and Features


Motor 750W
Battery Voltage 52V

Causes of Common Problems with the Big Cat Revi Runabout 2

Unveil the root causes behind common issues with the Big Cat Revi Runabout 2. In this informative section, we dissect the underlying factors responsible for the most frequent hiccups experienced by Runabout 2 owners. Whether it’s electrical gremlins or performance glitches, we’ll explore the culprits in-depth, providing you with valuable insights to understand and address these problems effectively. Get ready to unravel the mysteries behind your Big Cat’s quirks and get back on the road with confidence!

Common Problems with the Big Cat Revi Runabout 2

1. Battery Not Holding a Charge

Description: Some users may experience issues with the Big Cat Revi Runabout 2’s battery not holding a charge as expected.

Cause: This problem can occur due to a variety of reasons, including overuse, extreme temperatures, or a faulty charger.

Troubleshooting: To address this issue, follow these steps:

  1. Ensure the charger is properly connected to the bike and the power source.
  2. Check if the battery connectors are clean and free from corrosion.
  3. Charge the battery in a moderate temperature environment.
  4. If the problem persists, consider contacting customer support for a possible battery replacement.

2. Motor Stalling During Rides

Description: Some riders may encounter instances where the motor on the Big Cat Revi Runabout 2 stalls unexpectedly.

Cause: Motor stalls can result from issues such as overheating, loose connections, or software glitches.

Troubleshooting: To address motor stalls, follow these steps:

  1. Allow the motor to cool down if it overheats. Avoid overexerting the bike for extended periods.
  2. Inspect all motor and controller connections for tightness and secure any loose connections.
  3. Check for software updates and ensure your bike’s firmware is up to date.
  4. If the problem persists, contact a qualified technician for further diagnosis.

3. Inconsistent Braking Performance

Description: Some users may notice inconsistent braking performance on their Big Cat Revi Runabout 2.

Cause: Brake issues can occur due to worn brake pads, misaligned brakes, or hydraulic brake fluid leaks.

Troubleshooting: To address inconsistent braking, follow these steps:

  1. Inspect the brake pads for wear and replace them if they are worn down.
  2. Check the brake calipers for proper alignment and adjust them if necessary.
  3. If you have hydraulic brakes, check for any visible leaks in the brake lines and replace or repair as needed.
  4. Test the brakes in a safe environment after performing adjustments.

4. Electrical Display Malfunctions

Description: Some riders may encounter issues with the electrical display on the Big Cat Revi Runabout 2 not functioning correctly.

Cause: Display malfunctions can result from loose connections, water damage, or software glitches.

Troubleshooting: To address display issues, follow these steps:

  1. Ensure all display cables and connectors are securely attached.
  2. Avoid exposing the display to excessive moisture or water to prevent damage.
  3. Check for available software updates for the display system.
  4. If problems persist, contact customer support or a qualified technician.

5. Squeaky or Noisy Pedal Cranks

Description: Some users may notice squeaking or unusual noises coming from the pedal cranks of the Big Cat Revi Runabout 2.

Cause: Noisy pedal cranks can be caused by loose bolts, lack of lubrication, or worn components.

Troubleshooting: To address pedal crank noises, follow these steps:

  1. Tighten all pedal crank bolts to the manufacturer’s recommended torque settings.
  2. Apply bicycle-specific lubricant to the pedal crank bearings and moving parts.
  3. Inspect pedal bearings and consider replacement if they are excessively worn.
  4. Test the bike to ensure the noise has been eliminated.

6. Uneven Tire Wear

Description: Riders may notice uneven tire wear on the Big Cat Revi Runabout 2, leading to reduced traction and stability.

Cause: Uneven tire wear can be caused by improper tire pressure, misalignment, or overloading.

Troubleshooting: To address uneven tire wear, follow these steps:

  1. Check and maintain proper tire pressure according to the manufacturer’s recommendations.
  2. Inspect the alignment of both front and rear wheels, adjusting if necessary.
  3. Avoid exceeding the bike’s weight capacity to prevent overloading.
  4. Rotate the tires regularly to promote even wear.

7. Chain Slippage

Description: Some riders may experience chain slippage issues on the Big Cat Revi Runabout 2, resulting in difficulty pedaling or loss of power.

Cause: Chain slippage can occur due to loose chains, worn chainrings, or a misadjusted derailleur.

Troubleshooting: To address chain slippage, follow these steps:

  1. Check the chain tension and adjust it if it’s too loose.
  2. Inspect the chainrings for wear and replace them if needed.
  3. Ensure proper adjustment of the derailleur to maintain chain alignment.
  4. Apply bicycle chain lubricant to reduce friction and prevent slippage.

8. Unresponsive Pedal Assist

Description: Some riders may encounter issues with unresponsive pedal assist on their Big Cat Revi Runabout 2, causing a lack of electric motor assistance.

Cause: Unresponsive pedal assist can result from sensor misalignment, wiring issues, or a malfunctioning pedal-assist system.

Troubleshooting: To address unresponsive pedal assist, follow these steps:

  1. Inspect and adjust the pedal assist sensor alignment if necessary.
  2. Check all wiring connections related to the pedal-assist system for loose or damaged wires.
  3. If problems persist, consult the bike’s user manual for pedal-assist system diagnostics.
  4. Contact customer support or a technician for advanced troubleshooting and repairs.

9. Noisy Gear Shifting

Description: Riders may notice excessive noise or difficulty when shifting gears on the Big Cat Revi Runabout 2.

Cause: Noisy gear shifting can be caused by cable tension issues, misalignment, or worn drivetrain components.

Troubleshooting: To address noisy gear shifting, follow these steps:

  1. Inspect and adjust cable tension for smooth and precise shifting.
  2. Check the alignment of the derailleur hanger and adjust if necessary.
  3. Inspect the condition of the cassette and chain, replacing them if worn.
  4. Lubricate the drivetrain components to reduce friction and noise.

10. Loose Handlebars or Stem

Description: Some riders may encounter issues with loose handlebars or stem on the Big Cat Revi Runabout 2, affecting steering and control.

Cause: Loose handlebars or stem can result from improper assembly, regular use, or insufficient tightening.

Troubleshooting: To address loose handlebars or stem, follow these steps:

  1. Check and tighten all handlebar and stem bolts to the manufacturer’s recommended torque settings.
  2. Inspect the headset for wear or damage and replace if necessary.
  3. Regularly check for any signs of loosening during routine maintenance.
  4. Ensure proper assembly during initial setup to prevent future issues.

11. Brakes Squeaking or Grinding

Description: Riders may encounter squeaking or grinding noises when applying the brakes on the Big Cat Revi Runabout 2.

Cause: Squeaky or grinding brakes can be due to contaminated brake pads, worn rotors, or improper alignment.

Troubleshooting: To address brake noises, follow these steps:

  1. Inspect the brake pads for contaminants like oil or dirt and clean them if necessary.
  2. Check the condition of the brake rotors and replace them if they are excessively worn or damaged.
  3. Adjust the brake calipers for proper alignment and clearance.
  4. Bed-in the brakes by gradually applying them to wear off any glazing on the brake pads.

12. Erratic Electric Motor Behavior

Description: Some users may experience erratic behavior from the electric motor on the Big Cat Revi Runabout 2, such as sudden acceleration or deceleration.

Cause: Erratic motor behavior can be caused by issues with the motor controller, throttle, or wiring connections.

Troubleshooting: To address erratic motor behavior, follow these steps:

  1. Check and secure all wiring connections between the motor, controller, and throttle.
  2. Inspect the throttle for any signs of damage or wear and replace if necessary.
  3. If the issue persists, consult the user manual for motor controller adjustments.
  4. Contact customer support or a technician for advanced motor diagnostics and repairs.

13. Unusual Vibration or Wobbling

Description: Riders may experience unusual vibrations or wobbling while riding the Big Cat Revi Runabout 2, affecting stability and comfort.

Cause: Vibration and wobbling can result from unbalanced wheels, loose spokes, or misaligned components.

Troubleshooting: To address vibration and wobbling issues, follow these steps:

  1. Inspect the wheels for balance issues and have them trued by a professional if needed.
  2. Check and tighten all spokes to the recommended tension to ensure wheel stability.
  3. Inspect the fork and frame for any signs of misalignment and correct if necessary.
  4. Test ride the bike to confirm that the vibrations or wobbling have been resolved.

14. Limited Range on a Full Charge

Description: Some users may find that the Big Cat Revi Runabout 2 offers a limited range on a full battery charge, falling short of the expected mileage.

Cause: Reduced range can occur due to factors such as battery degradation, terrain, rider weight, and extreme weather conditions.

Troubleshooting: To address limited range issues, follow these steps:

  1. Monitor the battery’s capacity and consider replacing it if it has significantly degraded.
  2. Adapt your riding style to conserve energy, especially when tackling hilly terrain.
  3. Ensure proper tire pressure and maintenance to minimize rolling resistance.
  4. Charge the battery in moderate temperatures to optimize its performance.

15. Loose Pedals

Description: Riders may encounter issues with loose pedals on the Big Cat Revi Runabout 2, affecting pedaling efficiency and safety.

Cause: Loose pedals can result from insufficient tightening during assembly or regular wear and tear.

Troubleshooting: To address loose pedal issues, follow these steps:

  1. Check and tighten both pedals securely to the crank arms.
  2. Apply pedal-specific grease or thread locker before reinstalling the pedals.
  3. Regularly inspect and maintain pedal tightness during routine bike checks.
  4. Replace pedals if they are worn or damaged beyond repair.

16. Erratic Pedal-Assist Levels

Description: Some riders may experience erratic pedal-assist levels on the Big Cat Revi Runabout 2, with sudden changes in power output.

Cause: This issue can be caused by sensor malfunctions, wiring problems, or interference from nearby electronic devices.

Troubleshooting: To address erratic pedal-assist levels, follow these steps:

  1. Inspect all wiring connections related to the pedal-assist system for loose or damaged wires.
  2. Ensure there are no electronic devices interfering with the bike’s sensors.
  3. Reset the pedal-assist settings to default and test the bike’s performance.
  4. If problems persist, consult the user manual for sensor calibration instructions.

17. Rapid Tire Wear

Description: Some riders may notice rapid tire wear on the Big Cat Revi Runabout 2, requiring frequent tire replacements.

Cause: Rapid tire wear can occur due to riding on rough terrain, overinflated tires, or low-quality tires.

Troubleshooting: To address rapid tire wear, follow these steps:

  1. Adjust tire pressure within the recommended range for your specific riding conditions.
  2. Inspect and choose high-quality tires designed for durability and the terrain you frequently ride on.
  3. Avoid riding on extremely rough surfaces to extend tire lifespan.
  4. Regularly rotate the tires to distribute wear evenly.

18. Loose Spokes

Description: Some riders may experience issues with loose spokes on the Big Cat Revi Runabout 2, affecting wheel stability.

Cause: Loose spokes can result from initial assembly issues, heavy loads, or riding on uneven terrain.

Troubleshooting: To address loose spokes, follow these steps:

  1. Check and tighten all spokes to the manufacturer’s recommended tension.
  2. Inspect the wheel for any signs of warping or uneven tension and correct as needed.
  3. Avoid overloading the bike beyond its weight capacity to prevent excess stress on the spokes.
  4. Regularly maintain proper spoke tension during routine bike checks.

19. Uncomfortable Saddle

Description: Some riders may find the saddle of the Big Cat Revi Runabout 2 uncomfortable for extended rides.

Cause: Saddle discomfort can be due to personal preference, improper saddle height, or lack of padding.

Troubleshooting: To address saddle discomfort, follow these steps:

  1. Adjust the saddle height to ensure it matches your riding position and comfort preferences.
  2. Consider replacing the saddle with one that offers better padding and support.
  3. Use padded cycling shorts or seat cushions for added comfort during long rides.
  4. Gradually build up your riding tolerance to adapt to the saddle’s feel.

20. Handlebar Grips Wearing Out

Description: Riders may notice that the handlebar grips of the Big Cat Revi Runabout 2 wear out relatively quickly.

Cause: Grip wear can occur due to regular use, exposure to the elements, or low-quality grips.

Troubleshooting: To address grip wear issues, follow these steps:

  1. Inspect the grips for signs of wear and replace them if they are worn down or damaged.
  2. Consider upgrading to higher-quality handlebar grips designed for durability.
  3. Use grip covers or tape to protect the grips from the elements and reduce wear.
  4. Regularly clean and maintain the grips to extend their lifespan.

21. Frequent Chain Slippage

Description: Riders may encounter frequent chain slippage issues on the Big Cat Revi Runabout 2, resulting in interruptions to pedaling.

Cause: Frequent chain slippage can be caused by an improperly tensioned chain, worn chainring, or misalignment of the drivetrain.

Troubleshooting: To address chain slippage, follow these steps:

  1. Ensure the chain is properly tensioned according to the manufacturer’s specifications.
  2. Inspect the chainring for wear and replace it if teeth are excessively worn down.
  3. Check the derailleur alignment and adjust it if necessary to ensure proper chain engagement.
  4. Apply chain lubricant regularly to reduce friction and prevent slippage.

22. Inaccurate Battery Indicator

Description: Some riders may experience inaccurate battery level indicators on the Big Cat Revi Runabout 2, leading to unexpected power loss.

Cause: Inaccurate battery indicators can result from sensor calibration issues or a malfunctioning battery management system.

Troubleshooting: To address inaccurate battery indicators, follow these steps:

  1. Recalibrate the battery sensor according to the user manual’s instructions.
  2. Ensure the battery connectors are clean and properly connected.
  3. If the problem persists, contact customer support for a potential battery management system evaluation.
  4. Carry a spare charger or power bank to address power loss in case of inaccurate indicators.

23. Unstable Rear Rack

Description: Some users may notice that the rear rack of the Big Cat Revi Runabout 2 feels unstable or wobbles during rides.

Cause: An unstable rear rack can result from loose bolts, overloading, or improper assembly.

Troubleshooting: To address an unstable rear rack, follow these steps:

  1. Inspect and tighten all bolts and connections related to the rear rack.
  2. Ensure you do not exceed the manufacturer’s recommended weight limit for the rear rack.
  3. Check the assembly of the rear rack, ensuring it is securely attached to the bike frame.
  4. Consider upgrading to a reinforced rear rack for added stability if needed.

24. Loose or Wobbly Handlebars

Description: Riders may experience issues with loose or wobbly handlebars on the Big Cat Revi Runabout 2, affecting steering control.

Cause: Loose or wobbly handlebars can result from insufficiently tightened stem bolts or handlebar clamps.

Troubleshooting: To address handlebar issues, follow these steps:

  1. Check and tighten the stem bolts and handlebar clamps to the manufacturer’s recommended torque settings.
  2. Inspect the handlebar and stem assembly for any signs of wear or damage.
  3. Regularly check and maintain proper handlebar and stem tightness during routine bike checks.
  4. Consider using a torque wrench for precise bolt tightening.

25. Difficulty Engaging Pedal Assist

Description: Some riders may have difficulty engaging the pedal-assist mode on the Big Cat Revi Runabout 2, leading to a lack of motor assistance.

Cause: Difficulty engaging pedal assist can occur due to sensor misalignment, low battery voltage, or software glitches.

Troubleshooting: To address difficulty engaging pedal assist, follow these steps:

  1. Ensure the pedal-assist sensor is properly aligned with the crankset and pedals.
  2. Check the battery voltage to ensure it meets the minimum requirement for pedal-assist activation.
  3. Update the bike’s firmware and pedal-assist system software if updates are available.
  4. If problems persist, consult the user manual for pedal-assist troubleshooting tips.

Big Cat Revi Runabout 2 Electric Bike User Reviews

Positive Reviews from Big Cat Revi Runabout 2 Electric Bike Users

  • Some users were satisfied with the comfortable and upright riding position, which provided a relaxed and enjoyable riding experience.
  • Many riders praised the impressive cargo-carrying capacity of the Big Cat Revi Runabout 2, making it ideal for grocery shopping and errands.
  • Several users appreciated the bike’s powerful 750W motor, which allowed for effortless climbs and efficient commuting.
  • Positive feedback was given for the bike’s long 55-mile range, ensuring that riders could go the distance without worrying about frequent recharges.
  • Users also commended the inclusion of safety features like the headlight, taillight, and fenders, enhancing visibility and protection during rides.

The Big Cat Revi Runabout 2 Electric Bike received positive feedback from users for its comfortable riding position, impressive cargo-carrying capacity, powerful motor, long range, and safety features. These aspects contributed to a satisfying riding experience for many customers.

Negative User Reviews of the Big Cat Revi Runabout 2 Electric Bike

  • Some users were not satisfied with the bike’s weight, finding it challenging to maneuver, especially when not using the electric assist.
  • A few riders reported issues with the battery, including shorter-than-expected lifespan and difficulties finding replacements.
  • Several users mentioned that the bike’s assembly process was more complex than anticipated, requiring professional assistance or additional tools.
  • Negative feedback was given regarding occasional quality control issues, such as loose components and minor manufacturing defects.
  • Some riders expressed disappointment with the lack of suspension, which resulted in a less comfortable ride on rough terrain.

It’s important to note that these summarized negative user reviews of the Big Cat Revi Runabout 2 Electric Bike are based on feedback available from various sources, primarily from the Walmart website. While there were some concerns and challenges reported by users, the majority of customers expressed satisfaction with the bike’s performance.

The majority of users were satisfied with the Big Cat Revi Runabout 2 Electric Bike, citing its comfortable riding position, impressive cargo capacity, powerful motor, long range, and safety features as key highlights of their positive experiences.

Big Cat Revi Runabout 2 Electric Bike Manual

The operating instructions for the Big Cat Revi Runabout 2 Electric Bike can be found on the manufacturer’s website. For detailed guidance on assembly, maintenance, and usage, please visit the official website of Big Cat Electric Bikes and refer to the user manual provided by the manufacturer.

Frequently Asked Questions

Q: How do I charge the battery of my Big Cat Revi Runabout 2 Electric Bike?

A: To charge the battery, simply plug the charger into the designated port on the bike’s frame and connect it to a standard electrical outlet. Ensure that the charger is compatible with your bike’s battery voltage and follow the manufacturer’s recommended charging time.

Q: What should I do if my electric motor is not engaging when pedaling?

A: If the electric motor is not engaging, first check the battery’s charge level. If the battery is sufficiently charged, inspect the pedal-assist sensor and wiring connections for any loose or damaged parts. If the issue persists, consult the user manual for troubleshooting steps or contact customer service for assistance.

Q: How can I adjust the pedal-assist levels on the Big Cat Revi Runabout 2?

A: The procedure for adjusting pedal-assist levels may vary depending on the specific model and system used. Refer to the user manual for your bike to find instructions on adjusting pedal-assist levels. Typically, this can be done through the bike’s display panel or settings menu.

Q: Is there a weight limit for cargo on the Big Cat Revi Runabout 2’s rear rack?

A: Yes, there is a weight limit for the rear rack of the Big Cat Revi Runabout 2. It’s important to adhere to the manufacturer’s recommended weight limit to ensure safe and reliable cargo carrying. Exceeding the weight limit may result in damage to the bike or reduced stability during rides.

Q: What should I do if I encounter unusual noises or vibrations while riding?

A: Unusual noises or vibrations can be caused by various factors, including loose components, misalignment, or worn parts. Perform a visual inspection of your bike, check for loose bolts, and ensure that all components are properly secured. If the issue persists, consult the user manual for troubleshooting guidance or seek assistance from a qualified technician.

Conclusion

For any problems or concerns with your Big Cat Revi Runabout 2 Electric Bike, it is recommended to always refer to the user manual provided by the manufacturer. Additionally, don’t hesitate to reach out to customer service or visit a certified service center if you encounter issues that require professional assistance. Proper maintenance and following the manufacturer’s guidelines will help ensure a safe and enjoyable riding experience with your Big Cat Revi Runabout 2.

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