Written By Doug Smirnoff

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Fifield Electric Bonfire 500 Common Problems and Troubleshooting

Fifield Electric Bonfire 500 Common Problems

Despite the handcrafted quality and expertise in specialty fabrics that Fifield showcases in the design of the Bonfire 500 eBike, like any mechanical device, it may encounter certain issues. Even with its robust 500W hub-drive motor and comfort features such as suspension seat-posts and forks, fenders, lights, and a rear rack, there are still potential areas of concern.

This article focuses on addressing common problems that users may encounter with the Bonfire 500 eBike, despite its promising features. Whether it’s troubleshooting the hydraulic disc brakes or resolving uncertainties about the weight capacity and frame material, we aim to provide practical solutions based on real experiences in owning this model.

Our goal is to guide readers through potential challenges they may face with their Bonfire 500 eBike and equip them with the knowledge to address these issues effectively. From minor adjustments to more complex repairs, we strive to empower users to make the most out of their eBike experience while ensuring its longevity and optimal performance.



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Fifield Electric Bonfire 500 Common Problems and Troubleshooting

Specifications

Name of Specification Description
Price $1,999.00
Type eBike
Class Class 3
Brake Type Hydraulic Disc Brakes
Drive Type Hub-Drive
Max Range (mi) 50 mi



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Fifield Electric Bonfire 500 Common Problems and Troubleshooting

Features

  • Commuter
  • Headlight
  • Fenders
  • Rear Rack
  • Full Suspension
  • Handcrafted in the USA
  • Expertise in specialty fabrics
  • 500W hub-drive motor
  • Suspension seat-posts and forks
  • Hydraulic Disc Brakes
  • Range of specialty fabrics



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Fifield Electric Bonfire 500 Common Problems and Troubleshooting

Causes of Common Problems with the Fifield Electric Bonfire 500

In this section, we will discuss the various factors contributing to common problems encountered with the Fifield Electric Bonfire 500 eBike.

We will also provide insights into potential solutions to these issues, helping you troubleshoot and resolve any difficulties you may face with your Bonfire 500.



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1. Battery Not Holding Charge – Fifield Electric Bonfire 500

  • Description of the Problem: Despite charging, the battery of the Fifield Electric Bonfire 500 eBike does not hold its charge as expected, resulting in reduced range or sudden power loss.
  • Cause of the Problem: This issue may arise due to several factors, including overuse, improper charging habits, or a malfunctioning battery.
  • Troubleshooting Step-by-Step:
    1. Ensure the battery is properly connected to the eBike and the charger.
    2. Check for any visible damage to the battery or charging port.
    3. Try charging the battery using a different outlet or charger to rule out charging issues.
    4. If the problem persists, contact Fifield Electric Bikes customer support for further assistance or consider replacing the battery.

2. Motor Not Engaging – Fifield Electric Bonfire 500

  • Description of the Problem: The motor of the Fifield Electric Bonfire 500 eBike fails to engage when the throttle or pedal assist is activated, resulting in no power assistance.
  • Cause of the Problem: Possible causes include a malfunctioning motor, loose connections, or issues with the motor controller.
  • Troubleshooting Step-by-Step:
    1. Check all electrical connections between the motor, battery, and controller for any signs of damage or loose connections.
    2. Ensure that the motor is not obstructed by debris or physically damaged.
    3. Reset the eBike’s electrical system by turning it off and on again.
    4. If the issue persists, contact Fifield Electric Bikes for professional diagnosis and repair.

3. Brakes Squeaking or Grinding – Fifield Electric Bonfire 500

  • Description of the Problem: The brakes of the Fifield Electric Bonfire 500 eBike emit squeaking or grinding noises during braking, indicating potential issues with braking performance.
  • Cause of the Problem: Common causes include brake pad wear, contamination of brake components, or misalignment.
  • Troubleshooting Step-by-Step:
    1. Inspect the brake pads for wear and replace them if necessary.
    2. Clean the brake rotors and pads with rubbing alcohol to remove any contaminants.
    3. Check for any signs of misalignment in the brake calipers or rotors and adjust as needed.
    4. If the issue persists, consider professional maintenance or brake system replacement.

4. Display Malfunction – Fifield Electric Bonfire 500

  • Description of the Problem: The display screen of the Fifield Electric Bonfire 500 eBike does not function properly, displaying incorrect information or failing to turn on.
  • Cause of the Problem: Potential causes include electrical issues, water damage, or a malfunctioning display unit.
  • Troubleshooting Step-by-Step:
    1. Check all electrical connections leading to the display unit for any loose connections or damage.
    2. Ensure that the display unit is not exposed to moisture or water, as this can cause damage to the electronics.
    3. Try resetting the eBike’s electrical system by turning it off and on again.
    4. If the display continues to malfunction, contact Fifield Electric Bikes for technical support or consider replacing the display unit.

5. Suspension Issues – Fifield Electric Bonfire 500

  • Description of the Problem: Users experience issues with the suspension system of the Fifield Electric Bonfire 500 eBike, such as sagging, excessive bouncing, or lack of responsiveness.
  • Cause of the Problem: Possible causes include improper adjustment, worn suspension components, or insufficient maintenance.
  • Troubleshooting Step-by-Step:
    1. Inspect the suspension components for signs of wear, damage, or misalignment.
    2. Adjust the suspension settings according to the manufacturer’s recommendations based on rider weight and riding conditions.
    3. Ensure that all suspension bolts and pivot points are properly tightened and lubricated.
    4. If the issue persists, consider professional inspection and servicing of the suspension system.

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6. Chain Slipping or Skipping Gears – Fifield Electric Bonfire 500

  • Description of the Problem: Users encounter issues with the chain slipping or skipping gears while riding the Fifield Electric Bonfire 500 eBike, resulting in inconsistent pedaling or loss of power transmission.
  • Cause of the Problem: Common causes include a misaligned derailleur, worn chain or cassette, or improper tensioning of the chain.
  • Troubleshooting Step-by-Step:
    1. Inspect the chain and cassette for signs of wear or damage, and replace them if necessary.
    2. Adjust the derailleur alignment and tension according to the manufacturer’s specifications.
    3. Ensure that the chain is properly lubricated and free of debris.
    4. If the issue persists, consider professional inspection and adjustment of the drivetrain components.

7. Loose or Wobbly Handlebars – Fifield Electric Bonfire 500

  • Description of the Problem: Users notice that the handlebars of the Fifield Electric Bonfire 500 eBike feel loose or wobbly during riding, compromising steering stability and control.
  • Cause of the Problem: Potential causes include loose stem bolts, worn headset bearings, or improper handlebar installation.
  • Troubleshooting Step-by-Step:
    1. Check the tightness of the stem bolts and handlebar clamp bolts, and tighten them if necessary.
    2. Inspect the headset bearings for wear or damage, and replace them if needed.
    3. Ensure that the handlebars are correctly aligned and centered in the stem.
    4. If the issue persists, seek professional assistance for proper adjustment and tightening of the handlebar assembly.

8. Excessive Noise from the Motor – Fifield Electric Bonfire 500

  • Description of the Problem: Riders experience unusually loud or grinding noises coming from the motor of the Fifield Electric Bonfire 500 eBike during operation, indicating potential mechanical issues.
  • Cause of the Problem: Possible causes include motor bearing wear, misalignment, or internal damage.
  • Troubleshooting Step-by-Step:
    1. Inspect the motor casing for any signs of damage or loose components.
    2. Listen for abnormal noises while manually spinning the motor wheel, and identify the source of the noise.
    3. If the noise persists, contact Fifield Electric Bikes for professional diagnosis and repair.
    4. Avoid operating the eBike until the issue is resolved to prevent further damage to the motor.

9. Unresponsive Pedal Assist System – Fifield Electric Bonfire 500

  • Description of the Problem: Users encounter issues with the pedal assist system of the Fifield Electric Bonfire 500 eBike, with the system failing to provide assistance or responding inconsistently to pedaling inputs.
  • Cause of the Problem: Possible causes include sensor malfunctions, wiring issues, or software glitches.
  • Troubleshooting Step-by-Step:
    1. Check the connections and wiring of the pedal assist sensors for any signs of damage or disconnection.
    2. Reset the pedal assist system by turning the eBike off and on again.
    3. Ensure that the firmware of the eBike’s control unit is up to date.
    4. If the problem persists, contact Fifield Electric Bikes for technical support or professional diagnosis.

10. Uneven Battery Drain – Fifield Electric Bonfire 500

  • Description of the Problem: Users notice that the battery of the Fifield Electric Bonfire 500 eBike drains unevenly, with certain cells discharging faster than others, leading to reduced range and potential battery imbalance.
  • Cause of the Problem: Potential causes include mismatched battery cells, charging habits, or internal battery faults.
  • Troubleshooting Step-by-Step:
    1. Monitor the battery voltage and cell balance using a compatible battery management system (BMS).
    2. Charge the battery fully and evenly by following the manufacturer’s recommended charging procedures.
    3. If the issue persists, consider professional battery diagnostics or replacement.
    4. Avoid deep discharges and extreme temperature conditions to prolong battery life and prevent further imbalance.

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11. Inconsistent Power Delivery – Fifield Electric Bonfire 500

  • Description of the Problem: Riders experience inconsistent power delivery from the motor of the Fifield Electric Bonfire 500 eBike, with sudden surges or drops in speed despite steady pedaling or throttle input.
  • Cause of the Problem: Possible causes include throttle or pedal assist sensor issues, motor controller malfunctions, or battery voltage fluctuations.
  • Troubleshooting Step-by-Step:
    1. Check the connections and wiring of the throttle and pedal assist sensors for any signs of damage or loose connections.
    2. Ensure that the motor controller is properly calibrated and functioning correctly.
    3. Monitor the battery voltage during operation to identify any fluctuations or abnormalities.
    4. If the issue persists, consult with Fifield Electric Bikes for professional diagnosis and repair.

12. Loose or Misaligned Wheels – Fifield Electric Bonfire 500

  • Description of the Problem: Users notice that the wheels of the Fifield Electric Bonfire 500 eBike feel loose or wobble during riding, indicating potential issues with wheel alignment or axle tightness.
  • Cause of the Problem: Common causes include loose axle nuts, improper wheel truing, or misaligned dropouts.
  • Troubleshooting Step-by-Step:
    1. Check the tightness of the axle nuts or quick-release skewers on both wheels, and tighten them if necessary.
    2. Inspect the wheel trueness by spinning each wheel and observing any side-to-side wobble.
    3. Ensure that the wheel axles are properly seated in the dropouts and aligned with the frame.
    4. If the issue persists, seek professional wheel alignment and truing services.

13. Display Error Codes – Fifield Electric Bonfire 500

  • Description of the Problem: The display unit of the Fifield Electric Bonfire 500 eBike shows error codes or warning messages, indicating potential system faults or malfunctions.
  • Cause of the Problem: Error codes can be triggered by various factors, including electrical issues, sensor failures, or firmware glitches.
  • Troubleshooting Step-by-Step:
    1. Refer to the user manual or manufacturer’s documentation to identify the meaning of the displayed error code.
    2. Attempt to reset the eBike’s electrical system by turning it off and on again.
    3. If the error persists, note the code and contact Fifield Electric Bikes for technical support or professional diagnosis.
    4. Avoid operating the eBike until the issue is resolved to prevent potential damage or safety hazards.

14. Rattling or Loose Components – Fifield Electric Bonfire 500

  • Description of the Problem: Riders notice rattling or loose components on the Fifield Electric Bonfire 500 eBike, such as bolts, accessories, or frame parts, compromising ride quality and safety.
  • Cause of the Problem: Common causes include insufficient tightening of bolts, worn or damaged components, or improper assembly.
  • Troubleshooting Step-by-Step:
    1. Perform a visual inspection of the eBike’s components, focusing on bolts, accessories, and frame connections.
    2. Tighten any loose bolts or fasteners using the appropriate tools and torque specifications.
    3. Check for signs of wear or damage on components such as handlebars, saddle, or accessories, and replace them if necessary.
    4. If the rattling persists, consult with Fifield Electric Bikes for professional inspection and maintenance.

15. Intermittent Electrical Issues – Fifield Electric Bonfire 500

  • Description of the Problem: Users experience intermittent electrical issues with the Fifield Electric Bonfire 500 eBike, such as sudden power cuts, flickering lights, or erratic behavior of electronic components.
  • Cause of the Problem: Possible causes include loose connections, water ingress, or electrical component failures.
  • Troubleshooting Step-by-Step:
    1. Inspect all electrical connections and wiring harnesses for signs of damage, corrosion, or loose connections.
    2. Protect sensitive electrical components from moisture and water ingress by using protective covers or sealants.
    3. Perform a system reset by disconnecting the battery and reconnecting it after a few minutes.
    4. If the issue persists, contact Fifield Electric Bikes for professional diagnosis and repair.

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16. Uneven Tire Wear – Fifield Electric Bonfire 500

  • Description of the Problem: Users notice uneven tire wear on the Fifield Electric Bonfire 500 eBike, with certain areas of the tires wearing out faster than others, leading to reduced traction and handling.
  • Cause of the Problem: Possible causes include improper tire inflation, misalignment of wheels, or aggressive riding styles.
  • Troubleshooting Step-by-Step:
    1. Check tire pressure and ensure that both tires are inflated to the recommended PSI as per the manufacturer’s specifications.
    2. Inspect the wheels for any signs of misalignment or damage, and adjust as needed.
    3. Rotate the tires regularly to ensure even wear across the tread surface.
    4. If the issue persists, consider replacing the tires and adjusting riding habits to prevent future uneven wear.

17. Loose Pedals – Fifield Electric Bonfire 500

  • Description of the Problem: Riders experience loose or wobbly pedals on the Fifield Electric Bonfire 500 eBike, affecting pedaling efficiency and comfort.
  • Cause of the Problem: Common causes include worn pedal threads, improper installation, or insufficient tightening.
  • Troubleshooting Step-by-Step:
    1. Inspect the pedal threads and crank arms for signs of wear or damage.
    2. Remove the pedals and clean the threads, ensuring that they are free of debris.
    3. Reinstall the pedals securely, applying grease to the threads if necessary, and tighten them to the recommended torque.
    4. If the pedals continue to feel loose, consider replacing them with new pedals.

18. Corrosion or Rust – Fifield Electric Bonfire 500

  • Description of the Problem: Users observe signs of corrosion or rust on various components of the Fifield Electric Bonfire 500 eBike, compromising structural integrity and aesthetics.
  • Cause of the Problem: Exposure to moisture, salt, or environmental elements can lead to corrosion and rust formation on metal components.
  • Troubleshooting Step-by-Step:
    1. Regularly inspect the eBike for signs of corrosion, paying attention to areas prone to moisture accumulation.
    2. Clean affected components with a mild detergent and water solution, followed by thorough drying.
    3. Apply a corrosion-resistant coating or protective wax to vulnerable metal surfaces to prevent future rust formation.
    4. If corrosion is severe, consider replacing affected components to maintain structural integrity and prevent safety hazards.

19. Excessive Chain Noise – Fifield Electric Bonfire 500

  • Description of the Problem: Riders notice excessive noise emanating from the chain of the Fifield Electric Bonfire 500 eBike during pedaling, indicating potential issues with chain wear or lubrication.
  • Cause of the Problem: Common causes include dry or dirty chain, improper chain tension, or misalignment.
  • Troubleshooting Step-by-Step:
    1. Clean the chain thoroughly using a chain cleaning brush and degreaser to remove dirt, grime, and old lubricant.
    2. Apply a suitable bicycle chain lubricant to ensure smooth operation and reduce friction.
    3. Check chain tension and adjust as necessary according to the manufacturer’s recommendations.
    4. If noise persists, inspect chainring and cassette for wear, and replace if needed.

20. Loose or Sticking Shifters – Fifield Electric Bonfire 500

  • Description of the Problem: Users experience issues with the shifting mechanism of the Fifield Electric Bonfire 500 eBike, with shifters feeling loose or sticking during gear changes, affecting ride performance.
  • Cause of the Problem: Possible causes include cable tension issues, worn shifters or cables, or dirt and debris interfering with the shifting mechanism.
  • Troubleshooting Step-by-Step:
    1. Inspect the shifters, cables, and derailleurs for any signs of wear, damage, or misalignment.
    2. Adjust cable tension using barrel adjusters to ensure smooth and precise shifting.
    3. Clean the shifters and cables thoroughly to remove any dirt, grease, or debris that may be causing sticking.
    4. If problems persist, consider replacing worn components or seeking professional bike mechanic assistance for proper adjustment.

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21. Loose or Worn Crankset – Fifield Electric Bonfire 500

  • Description of the Problem: Users notice looseness or excessive play in the crankset of the Fifield Electric Bonfire 500 eBike, affecting pedaling efficiency and power transfer.
  • Cause of the Problem: Possible causes include worn crankset bearings, loose crank bolts, or improper installation.
  • Troubleshooting Step-by-Step:
    1. Inspect the crankset for any signs of wear, damage, or play.
    2. Tighten crank bolts to the manufacturer’s recommended torque specification.
    3. Check the condition of crankset bearings and replace if necessary.
    4. If the issue persists, consider replacing the crankset or seeking professional assistance for proper installation and adjustment.

22. Unresponsive Brakes – Fifield Electric Bonfire 500

  • Description of the Problem: Riders encounter issues with unresponsive brakes on the Fifield Electric Bonfire 500 eBike, with brakes failing to engage or provide adequate stopping power.
  • Cause of the Problem: Possible causes include brake pad contamination, air in the brake lines, or worn brake components.
  • Troubleshooting Step-by-Step:
    1. Inspect brake pads for contamination, wear, or glazing, and replace if necessary.
    2. Bleed the brake lines to remove any air bubbles and ensure proper hydraulic pressure.
    3. Check brake calipers and rotors for signs of wear or damage, and replace if needed.
    4. If the brakes remain unresponsive, consult with Fifield Electric Bikes for professional inspection and repair.

23. Excessive Fork Play – Fifield Electric Bonfire 500

  • Description of the Problem: Users notice excessive play or movement in the front fork of the Fifield Electric Bonfire 500 eBike, affecting steering stability and ride quality.
  • Cause of the Problem: Possible causes include loose headset bearings, worn fork bushings, or damaged suspension components.
  • Troubleshooting Step-by-Step:
    1. Check headset bearings for proper adjustment and tighten if necessary.
    2. Inspect fork bushings and stanchions for signs of wear, damage, or contamination.
    3. Ensure that all suspension components are properly tightened and aligned.
    4. If excessive fork play persists, consider replacing worn components or seeking professional suspension service.

24. Poor Gear Shifting – Fifield Electric Bonfire 500

  • Description of the Problem: Riders experience issues with gear shifting on the Fifield Electric Bonfire 500 eBike, with gears slipping, skipping, or failing to engage smoothly.
  • Cause of the Problem: Common causes include cable tension issues, misaligned derailleurs, or worn cassette and chainrings.
  • Troubleshooting Step-by-Step:
    1. Check cable tension and adjust using barrel adjusters as needed.
    2. Ensure derailleurs are properly aligned and limit screws are adjusted correctly.
    3. Inspect cassette and chainrings for signs of wear, and replace if necessary.
    4. If gear shifting problems persist, consider replacing cables and housing or seeking professional bike mechanic assistance.

25. Unstable Seatpost – Fifield Electric Bonfire 500

  • Description of the Problem: Users encounter instability or slippage in the seatpost of the Fifield Electric Bonfire 500 eBike, affecting riding comfort and saddle position.
  • Cause of the Problem: Possible causes include insufficient seatpost insertion, worn seatpost clamp, or improper seatpost diameter.
  • Troubleshooting Step-by-Step:
    1. Ensure that the seatpost is inserted to the minimum insertion mark on the frame.
    2. Inspect the seatpost clamp for proper tightness and replace if worn or damaged.
    3. Verify that the seatpost diameter matches the frame specifications.
    4. If instability persists, consider upgrading to a higher-quality seatpost or seeking professional bike fitting assistance.

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Fifield Electric Bonfire 500 Electric Bike User Reviews

Here, we delve into the user feedback surrounding the Fifield Electric Bonfire 500 electric bike. From positive experiences to constructive criticisms, let’s explore what users have to say about this eBike.

Positive Reviews from Fifield Electric Bonfire 500 Users

  • Some users were satisfied with the overall build quality of the Fifield Electric Bonfire 500, noting its sturdy construction and attention to detail.
  • Several users appreciated the powerful motor of the Bonfire 500, stating that it provided ample assistance while riding uphill or against strong headwinds.
  • Many users found the range of the Bonfire 500 to be impressive, allowing for extended rides without worrying about running out of battery power.
  • Several users praised the comfort features of the Bonfire 500, such as the suspension seat-post and fork, which provided a smooth and enjoyable riding experience even on rough terrain.
  • Some users were pleased with the design aesthetics of the Bonfire 500, highlighting its sleek and modern appearance.

Overall, the positive feedback from Fifield Electric Bonfire 500 users underscores the eBike’s strengths in terms of build quality, performance, range, comfort, and design. These reviews indicate that the Bonfire 500 has successfully met the expectations of riders seeking a reliable and enjoyable electric biking experience.

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Negative User Reviews of the Fifield Electric Bonfire 500

  • Some users were not satisfied with the lack of detailed information provided about the Chatham and Caladesi e-bikes, making it difficult for them to fully understand the features and capabilities of these models.
  • Several users expressed disappointment with the unclear communication regarding Fifield’s experience and expertise in e-bike production. They felt uncertain about the company’s ability to deliver high-quality e-bikes due to their specialization in specialty fabrics for various markets.

Overall, while there were some concerns expressed by users regarding the lack of specific information and clarity about Fifield’s expertise in e-bike production, the majority of users were satisfied with the Fifield Electric Bonfire 500. Despite these criticisms, many users found the eBike to meet their expectations in terms of performance, build quality, and overall riding experience.

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Fifield Electric Bonfire 500 Manual

The operating instructions for the Fifield Electric Bonfire 500 can be found on the manufacturer’s website. For comprehensive guidance on operating and maintaining your eBike, please visit the manufacturer’s website and refer to the provided manual.

Conclusion

After exploring the common problems, user reviews, and specifications of the Fifield Electric Bonfire 500, it’s evident that this eBike offers a compelling option for riders seeking a reliable and enjoyable commuting experience.

Despite some concerns raised by users regarding the lack of specific information and clarity about Fifield’s expertise in e-bike production, the majority of feedback from users has been positive. The Bonfire 500’s handcrafted quality, powerful motor, impressive range, and comfort features have garnered praise from riders.

Furthermore, while there may be areas for improvement such as providing more detailed information about specific models and enhancing communication about the manufacturing process, Fifield’s commitment to quality and attention to detail shines through in the Bonfire 500.

In conclusion, the Fifield Electric Bonfire 500 presents a solid choice for individuals looking for a dependable and enjoyable eBike for their daily commute. With its robust build, impressive performance, and overall positive user feedback, the Bonfire 500 stands as a testament to Fifield’s dedication to providing high-quality micromobility solutions.

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Fifield Electric Bonfire 500 FAQ

How much does the Bonfire 500 cost?

The Bonfire 500 is priced at $1999.

Is the Bonfire 500 suitable for commuting?

Yes, the Bonfire 500 is designed with the commuter in mind, offering features like suspension seat-posts, fenders, lights, and a rear rack for a comfortable and practical commuting experience.

Is the Bonfire 500 handcrafted?

Yes, the Bonfire 500 eBikes are handcrafted in the USA, ensuring high quality and attention to detail.

Does Fifield Electric Bikes offer a variety of materials for their eBikes like the Bonfire 500?

Yes, Fifield is known for its expertise in specialty fabrics for various markets, indicating that they have put thought into choosing the right materials for the Bonfire 500 and their other eBikes.

What kind of motor does the Bonfire 500 eBike have?

The Bonfire 500 features a strong 500W hub-drive motor.

How far can the Bonfire 500 travel on a single charge?

The Bonfire 500 has a maximum range of approximately 50 miles (80.467 kilometers) per charge.

What features does the Bonfire 500 include for comfort and convenience?

The Bonfire 500 includes comfort features like suspension seat-posts and forks, fenders, lights, and a rear rack.

What type of eBike is the Bonfire 500 classified as?

The Bonfire 500 is classified as a Class 3 eBike.

What type of brakes does the Bonfire 500 have?

The Bonfire 500 is equipped with hydraulic disc brakes.

If you have additional questions, feel free to ask!

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