Written By Doug Smirnoff

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Flyer Electric TANDEM Common Problems and Troubleshooting

Flyer Electric TANDEM Common Problems

Despite its top-of-the-line components, such as the BOSCH Cargo Line drive and Bosch Powertube DualBattery, the FLYER Tandem is not immune to common issues that tandem electric bikes may face. Even with its praised build, design, and ride quality, riders may encounter challenges along their cycling journey with this model.

This article aims to focus the reader’s attention on potential problems that can arise with the FLYER Tandem and how to effectively troubleshoot them. Real experiences from owning this model will be shared to provide valuable insights into overcoming these challenges.

From electrical glitches to mechanical hiccups, the FLYER Tandem, like any other complex machine, may encounter issues that require attention and resolution. Despite its versatility and reliability, being prepared to address these common problems ensures a smoother and more enjoyable riding experience for tandem cycling enthusiasts.



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Flyer Electric TANDEM Common Problems and Troubleshooting

Specifications

Name of Specification Description
Price $8,749.00
Type eBike
Class Class 1
Release Year 2022
Brake Type Mechanical Disc Brakes
Drive Type Belt-Drive
Frame Material Aluminum
Gears 14
Max Range (mi) 87 mi
Top Speed (mph) 16 mph
Weight (lbs) 90 lbs
Wheels 2
Wheel Diameter (in) 27.5 in
Wheel Width (in) 2.6 in



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Flyer Electric TANDEM Common Problems and Troubleshooting

Features

  • Neighborhood
  • Cruising
  • Commuter
  • Cargo
  • Touring
  • Family
  • Leisure
  • Headlight
  • LCD Display
  • Integrated Taillight
  • Fenders
  • Throttle
  • Kickstand
  • Pedal Assist
  • Lightweight
  • Fat Tire eBike
  • Removable battery
  • Chain guard
  • Fast charging
  • Bluetooth connectivity



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Flyer Electric TANDEM Common Problems and Troubleshooting

Causes of Common Problems with the Flyer Electric TANDEM

In this section, we will explore the various causes behind common problems experienced with the Flyer Electric TANDEM bike. Understanding these underlying issues is crucial for effectively troubleshooting and resolving any issues that may arise during your riding experience.

We will also discuss practical solutions and strategies for addressing these problems, ensuring a smoother and more enjoyable riding experience with your Flyer Electric TANDEM bike. By identifying potential causes and implementing appropriate solutions, you can minimize disruptions and maximize the performance and reliability of your electric tandem bike.



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Flyer Electric TANDEM Common Problems and Troubleshooting

Flyer Electric TANDEM Common Problems and Troubleshooting

1. Battery Not Holding Charge

  • Description of the Problem: Despite charging, the battery of the Flyer Electric TANDEM bike does not hold charge for the expected duration.
  • Cause of the Problem: This issue may arise due to a variety of factors such as overuse, aging battery cells, or improper charging habits.
  • Troubleshooting Step-by-Step:
    1. Check the charging port and cable for any damage.
    2. Verify that the charger is functioning properly and connected securely to the bike’s battery.
    3. Inspect the battery contacts for corrosion or debris and clean if necessary.
    4. If the issue persists, consider replacing the battery or consulting a professional for further diagnosis.

2. Motor Malfunction

  • Description of the Problem: The motor of the Flyer Electric TANDEM bike fails to provide assistance or operates intermittently.
  • Cause of the Problem: Motor issues can stem from wiring faults, overheating, or sensor malfunctions.
  • Troubleshooting Step-by-Step:
    1. Check the motor connections and wiring for any loose or damaged components.
    2. Allow the motor to cool down if overheating is suspected, and avoid prolonged use at maximum power settings.
    3. Inspect the motor sensors for dirt or obstruction and clean if necessary.
    4. If the problem persists, consult a professional technician for motor diagnosis and repair.

3. Display Screen Not Functioning

  • Description of the Problem: The LCD display screen of the Flyer Electric TANDEM bike does not power on or displays incorrect information.
  • Cause of the Problem: Display issues may arise from electrical faults, water damage, or software glitches.
  • Troubleshooting Step-by-Step:
    1. Check the display connections for any loose or damaged wires.
    2. Ensure that the display is not exposed to excessive moisture or water ingress.
    3. Attempt to reset the display unit by powering off the bike and disconnecting/reconnecting the display cables.
    4. If the problem persists, contact the manufacturer for warranty support or seek professional assistance for repair.

4. Brake Issues

  • Description of the Problem: The brakes of the Flyer Electric TANDEM bike exhibit poor performance, such as squeaking, grinding, or inadequate stopping power.
  • Cause of the Problem: Brake problems may result from worn brake pads, misaligned calipers, or contaminated brake surfaces.
  • Troubleshooting Step-by-Step:
    1. Inspect the brake pads for wear and replace if necessary.
    2. Check the brake calipers for alignment and adjust as needed.
    3. Clean the brake surfaces and rotors to remove any dirt or debris that may affect braking performance.
    4. If the issue persists, consider upgrading brake components or consulting a bike mechanic for further evaluation.

5. Electrical System Failure

  • Description of the Problem: The Flyer Electric TANDEM bike experiences a complete failure of its electrical system, resulting in the loss of power to essential components.
  • Cause of the Problem: Electrical failures can occur due to wiring faults, blown fuses, or malfunctioning electronic control units (ECUs).
  • Troubleshooting Step-by-Step:
    1. Inspect the wiring harness for any visible damage or loose connections.
    2. Check the fuse box for blown fuses and replace if necessary.
    3. If possible, perform a diagnostic scan of the bike’s electronic systems to identify any fault codes or issues.
    4. If troubleshooting steps do not resolve the problem, seek professional assistance from a qualified electric bike technician.



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6. Chain Slippage

  • Description of the Problem: The chain of the Flyer Electric TANDEM bike slips or skips gears during pedaling, resulting in inconsistent power delivery.
  • Cause of the Problem: Chain slippage may occur due to improper chain tension, worn cassette or chainring, or misaligned derailleur.
  • Troubleshooting Step-by-Step:
    1. Inspect the chain tension and adjust if too loose or tight.
    2. Check the condition of the cassette and chainring for wear and replace if necessary.
    3. Ensure proper alignment of the derailleur and adjust as needed.
    4. Apply lubrication to the chain to reduce friction and improve shifting performance.

7. Wheel Alignment Issues

  • Description of the Problem: The wheels of the Flyer Electric TANDEM bike are misaligned, causing handling problems and uneven tire wear.
  • Cause of the Problem: Wheel misalignment can result from improper installation, impact damage, or loose axle nuts.
  • Troubleshooting Step-by-Step:
    1. Check the axle nuts on both wheels for tightness and adjust if necessary.
    2. Measure the distance between the wheels at the front and rear axles to ensure proper alignment.
    3. If misalignment is detected, loosen the axle nuts and realign the wheels before retightening.
    4. Inspect the frame and fork for any signs of damage or misalignment that may affect wheel alignment.

8. Loose Bolts and Fasteners

  • Description of the Problem: Various bolts and fasteners on the Flyer Electric TANDEM bike become loose over time, leading to potential safety hazards and component damage.
  • Cause of the Problem: Loose bolts and fasteners can result from vibrations during riding, inadequate torque during assembly, or wear and tear.
  • Troubleshooting Step-by-Step:
    1. Regularly inspect all bolts and fasteners on the bike for signs of loosening.
    2. Use a torque wrench to ensure that bolts are tightened to the manufacturer’s recommended specifications.
    3. Apply thread locker to critical fasteners to prevent them from loosening over time.
    4. If bolts continue to come loose, consider upgrading to higher-quality fasteners or consulting a bike mechanic for further evaluation.

9. Sudden Loss of Power

  • Description of the Problem: The Flyer Electric TANDEM bike experiences a sudden loss of power during operation, causing the motor to stop providing assistance.
  • Cause of the Problem: Sudden power loss may occur due to battery depletion, electrical faults, or overheating of the motor.
  • Troubleshooting Step-by-Step:
    1. Check the battery level and recharge if it is low.
    2. Inspect the wiring and connectors for any signs of damage or loose connections.
    3. Allow the motor to cool down if overheating is suspected, and avoid using the bike at maximum power settings for extended periods.
    4. If the problem persists, consult a professional technician for diagnosis and repair.

10. Excessive Noise During Operation

  • Description of the Problem: The Flyer Electric TANDEM bike produces excessive noise, such as grinding, squeaking, or rattling, while in operation.
  • Cause of the Problem: Excessive noise can result from various factors, including worn components, loose parts, or misaligned drivetrain.
  • Troubleshooting Step-by-Step:
    1. Identify the source of the noise by listening carefully while riding or spinning the wheels manually.
    2. Inspect the drivetrain components, such as chain, cassette, and derailleur, for signs of wear or damage.
    3. Tighten any loose bolts or fasteners on the bike’s frame and components.
    4. Apply lubrication to moving parts to reduce friction and eliminate squeaks or creaks.



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Flyer Electric TANDEM Common Problems and Troubleshooting

6. Chain Slippage

  • Description of the Problem: The chain of the Flyer Electric TANDEM bike slips or skips gears during pedaling, affecting smooth propulsion.
  • Cause of the Problem: Chain slippage can occur due to improper chain tension, worn chainring or cassette, or misaligned derailleur.
  • Troubleshooting Step-by-Step:
    1. Check the chain tension and adjust if too loose or tight.
    2. Inspect the chainring and cassette for wear and replace if teeth are worn or damaged.
    3. Ensure proper alignment of the derailleur and adjust as needed.
    4. If the problem persists, consider upgrading to a higher-quality chain or consulting a bike mechanic for further assessment.

7. Wheel Alignment Issues

  • Description of the Problem: The wheels of the Flyer Electric TANDEM bike are misaligned, causing instability or wobbling during riding.
  • Cause of the Problem: Wheel misalignment may result from improper installation, loose spokes, or frame damage.
  • Troubleshooting Step-by-Step:
    1. Inspect the wheel axles for proper seating and tighten if necessary.
    2. Check the spoke tension and true the wheels if any spokes are loose or damaged.
    3. Verify that the frame is not bent or damaged, as this can affect wheel alignment.
    4. If unable to correct alignment issues, seek professional assistance from a bike mechanic or wheel specialist.

8. Pedal Sensor Malfunction

  • Description of the Problem: The pedal assist sensor of the Flyer Electric TANDEM bike fails to detect pedaling motion, resulting in inconsistent assistance levels.
  • Cause of the Problem: Sensor issues may arise from sensor damage, wiring faults, or software glitches.
  • Troubleshooting Step-by-Step:
    1. Check the pedal sensor and wiring connections for any damage or loose connections.
    2. Reset the pedal sensor by powering off the bike and disconnecting/reconnecting the sensor cables.
    3. Update the bike’s firmware/software to the latest version to address any known sensor-related issues.
    4. If troubleshooting steps do not resolve the problem, consider replacing the pedal sensor or seeking professional assistance for diagnosis and repair.

9. Sudden Power Cut-Off

  • Description of the Problem: The power to the motor of the Flyer Electric TANDEM bike cuts off abruptly during operation, resulting in loss of propulsion.
  • Cause of the Problem: Power cut-off issues can stem from battery disconnects, electrical shorts, or overheating protection mechanisms.
  • Troubleshooting Step-by-Step:
    1. Check the battery connections and ensure they are securely connected to the bike’s electrical system.
    2. Inspect the wiring harness for any signs of damage or exposed wires.
    3. Allow the motor and electrical components to cool down if overheating is suspected.
    4. If the problem persists, consult a professional technician for further diagnosis and repair.

10. Rattling Noise While Riding

  • Description of the Problem: The Flyer Electric TANDEM bike produces a rattling noise during riding, which may indicate loose components or mechanical issues.
  • Cause of the Problem: Rattling noises can be caused by loose bolts, worn bearings, or inadequate frame reinforcement.
  • Troubleshooting Step-by-Step:
    1. Inspect the bike’s frame, handlebars, and components for any loose bolts or fasteners.
    2. Check the headset and bottom bracket for signs of wear or play and tighten or replace if necessary.
    3. Ensure that all accessories and components are securely mounted to the bike to minimize rattling.
    4. If unable to identify the source of the noise, consult a bike mechanic for a thorough inspection and diagnosis.



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Flyer Electric TANDEM Common Problems and Troubleshooting

11. Uneven Motor Assistance

  • Description of the Problem: The motor assistance on the Flyer Electric TANDEM bike is uneven, with inconsistent power delivery or surges.
  • Cause of the Problem: Uneven motor assistance can result from sensor malfunctions, controller issues, or throttle sensitivity settings.
  • Troubleshooting Step-by-Step:
    1. Check the throttle and pedal assist settings for proper calibration and sensitivity adjustments.
    2. Inspect the motor sensors and wiring connections for any damage or loose connections.
    3. Reset the motor controller settings to factory defaults and reconfigure as needed.
    4. If the problem persists, consult a professional technician for further diagnosis and adjustment.

12. Gear Shifting Problems

  • Description of the Problem: The gears on the Flyer Electric TANDEM bike do not shift smoothly or may skip gears during operation.
  • Cause of the Problem: Gear shifting issues can arise from cable tension, derailleur misalignment, or worn cassette and chainring.
  • Troubleshooting Step-by-Step:
    1. Check the cable tension and adjust the derailleur accordingly for smoother shifting.
    2. Inspect the chain and cassette for signs of wear and replace if teeth are worn or damaged.
    3. Ensure proper alignment of the derailleur hanger and adjust as needed.
    4. If the problem persists, consider upgrading the drivetrain components or seeking professional assistance for adjustment and tuning.

13. Excessive Noise from Motor

  • Description of the Problem: The motor of the Flyer Electric TANDEM bike emits excessive noise during operation, such as grinding, whining, or buzzing sounds.
  • Cause of the Problem: Excessive motor noise may result from worn bearings, loose components, or internal motor damage.
  • Troubleshooting Step-by-Step:
    1. Inspect the motor casing and mounting bolts for any signs of looseness or damage.
    2. Check the motor bearings for wear and replace if necessary.
    3. Verify that the motor is properly lubricated and free from debris or foreign objects.
    4. If unable to resolve the noise issue, contact the manufacturer for warranty support or seek professional assistance for motor inspection and repair.

14. Loose Handlebars or Stem

  • Description of the Problem: The handlebars or stem of the Flyer Electric TANDEM bike feel loose or wobbly during riding, affecting steering stability.
  • Cause of the Problem: Loose handlebars or stem can result from improper tightening, worn headset bearings, or damaged components.
  • Troubleshooting Step-by-Step:
    1. Check the handlebar and stem bolts for proper torque and tighten as needed.
    2. Inspect the headset bearings for wear or play and adjust or replace if necessary.
    3. Ensure that the handlebar and stem are properly aligned and centered within the fork.
    4. If the issue persists, consult a bike mechanic for further inspection and adjustment.

15. Excessive Vibration

  • Description of the Problem: The Flyer Electric TANDEM bike experiences excessive vibration during riding, causing discomfort or numbness in the hands and feet.
  • Cause of the Problem: Excessive vibration can be caused by unbalanced wheels, loose components, or inadequate suspension settings.
  • Troubleshooting Step-by-Step:
    1. Inspect the wheels for proper truing and balance, and true or balance as needed.
    2. Check all components, including bolts, pedals, and accessories, for tightness and secure as necessary.
    3. Adjust suspension settings to optimize damping and rebound for your riding conditions.
    4. If vibration persists, consider upgrading components such as tires, grips, or suspension elements for improved comfort and performance.



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Flyer Electric TANDEM Common Problems and Troubleshooting

16. Brake Squealing

  • Description of the Problem: The brakes of the Flyer Electric TANDEM bike emit a high-pitched squealing noise during application, which can be loud and unpleasant.
  • Cause of the Problem: Brake squealing may result from contaminated brake pads, glazed brake surfaces, or misaligned calipers.
  • Troubleshooting Step-by-Step:
    1. Inspect the brake pads for contamination or glazing and replace if necessary.
    2. Clean the brake surfaces and rotors with brake cleaner to remove any debris or oil buildup.
    3. Ensure proper alignment of the brake calipers and adjust as needed to eliminate rubbing.
    4. If squealing persists, consider upgrading to higher-quality brake pads or consulting a bike mechanic for further assessment.

17. Loose or Noisy Pedals

  • Description of the Problem: The pedals of the Flyer Electric TANDEM bike feel loose or produce creaking or clicking noises during pedaling.
  • Cause of the Problem: Loose or noisy pedals can result from worn pedal bearings, insufficient lubrication, or improper installation.
  • Troubleshooting Step-by-Step:
    1. Inspect the pedal bearings for wear or play and replace if necessary.
    2. Apply grease or lubricant to the pedal threads and bearings to reduce friction and noise.
    3. Ensure that the pedals are securely tightened to the crank arms and free from any play or wobble.
    4. If the issue persists, consider upgrading to higher-quality pedals or seeking professional assistance for pedal replacement.

18. Electrical Connectivity Issues

  • Description of the Problem: The Flyer Electric TANDEM bike experiences intermittent or complete loss of electrical connectivity, resulting in non-functioning components.
  • Cause of the Problem: Electrical connectivity issues may arise from loose connections, damaged wiring, or faulty electronic components.
  • Troubleshooting Step-by-Step:
    1. Inspect all electrical connections and wiring harnesses for signs of damage or corrosion.
    2. Tighten any loose connections and ensure proper seating of connectors.
    3. Test individual components, such as lights, display, and motor, to identify specific areas of failure.
    4. If unable to resolve connectivity issues, consult a professional technician for thorough diagnosis and repair.

19. Uneven Tire Wear

  • Description of the Problem: The tires of the Flyer Electric TANDEM bike exhibit uneven wear patterns, which can affect traction and handling.
  • Cause of the Problem: Uneven tire wear may result from improper inflation, misaligned wheels, or aggressive riding habits.
  • Troubleshooting Step-by-Step:
    1. Check tire pressure regularly and maintain within the recommended range to ensure even wear.
    2. Inspect the wheels for proper alignment and adjust as needed to prevent uneven tire wear.
    3. Review riding habits and avoid aggressive maneuvers that can accelerate tire wear.
    4. If uneven wear persists, consider rotating tires or replacing them with a more durable tread pattern.

20. Display Screen Freezing

  • Description of the Problem: The LCD display screen of the Flyer Electric TANDEM bike freezes or becomes unresponsive during operation.
  • Cause of the Problem: Display screen freezing may result from software glitches, low battery voltage, or overheating.
  • Troubleshooting Step-by-Step:
    1. Reset the display unit by powering off the bike and disconnecting/reconnecting the display cables.
    2. Ensure that the battery is adequately charged and monitor voltage levels to prevent low voltage issues.
    3. Avoid prolonged use at maximum power settings to minimize overheating of the display unit.
    4. If screen freezing persists, consider updating the display firmware or contacting the manufacturer for warranty support.



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Flyer Electric TANDEM User Reviews

Flyer Electric TANDEM Electric Bike User Reviews

Welcome to the user reviews section for the Flyer Electric TANDEM electric bike. Here, we’ll explore the experiences and feedback from users who have had the opportunity to ride and enjoy this innovative electric bike. Whether it’s the performance, comfort, or design, let’s dive into what users have to say about their Flyer Electric TANDEM experience.

Positive Reviews from Flyer Electric TANDEM Users

Based on user feedback, it’s evident that many riders have had positive experiences with the Flyer Electric TANDEM electric bike. Here are some aspects that users were particularly satisfied with:

  • Some users were satisfied with the smooth and comfortable riding experience provided by the Flyer Electric TANDEM, thanks to its well-designed frame and ergonomic seating.
  • Several users praised the powerful and reliable Bosch Powertube Dual Battery, which offers ample range and allows for longer rides without worrying about running out of power.
  • Many riders appreciated the convenience and efficiency of the Gates Carbon drive system, which delivers a quiet and maintenance-free riding experience while ensuring smooth power delivery.
  • A number of users were impressed by the versatility of the Rohloff Speedhub 14 speed shifter, which provides seamless gear changes and precise control, making it suitable for various terrains and riding conditions.
  • Several users found the adjustable handlebars to be a great feature, allowing them to customize their riding position for optimal comfort and control.

Overall, the positive feedback from Flyer Electric TANDEM customers highlights the bike’s exceptional performance, comfort, and reliability. From its high-end components to its thoughtful design, it’s clear that the Flyer Electric TANDEM electric bike has left a lasting impression on riders who have had the pleasure of riding it.



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Negative User Reviews of the Flyer Electric TANDEM

Negative User Reviews of the Flyer Electric TANDEM

Based on negative user feedback, here are some common issues that users have experienced with the Flyer Electric TANDEM electric bike:

  • Some users were not satisfied with the high price of the Flyer Electric TANDEM, as it may not fit within everyone’s budget. The bike’s premium features and components come at a cost, making it less accessible to those on a tighter budget.
  • Several users expressed disappointment with the limited cargo space on the Flyer Electric TANDEM. The bike may not offer enough storage capacity for users who rely on it for carrying groceries, backpacks, or other items during their rides.

Despite these negative aspects, it’s important to note that the majority of users were satisfied with their experience riding the Flyer Electric TANDEM. While these issues may be drawbacks for some users, they do not overshadow the overall positive feedback received for this electric bike.



This HTML markup creates a subsection entitled “Negative User Reviews of the Flyer Electric TANDEM” with a list of summarized negative user reviews and a conclusion stating that the majority of users were satisfied with the Flyer Electric TANDEM. Each negative aspect is summarized in my own words based on the user feedback provided.htmlCopy code




Flyer Electric TANDEM Manual

Flyer Electric TANDEM Manual

The operating instructions for the Flyer Electric TANDEM can be found on the manufacturer’s website. Please visit the website for detailed information on how to operate and maintain your electric bike.

Conclusion

Overall Satisfaction:

Throughout this article, we’ve delved into the various aspects of the Flyer Electric TANDEM electric bike, including its features, specifications, user reviews, and troubleshooting tips. Despite encountering some common problems and drawbacks, the majority of users have expressed satisfaction with their experience riding the Flyer Electric TANDEM. From its innovative design and high-end components to its reliable performance and comfortable ride, this electric bike has garnered praise from riders around the world.

Versatility and Performance:

The Flyer Electric TANDEM stands out for its versatility, making it suitable for various riding purposes, including commuting, leisurely rides, touring, and family outings. Its powerful motor, long-range battery, and advanced features provide riders with the confidence and convenience they need to explore new destinations and enjoy their cycling adventures to the fullest.

Continuous Improvement:

While the Flyer Electric TANDEM has received positive feedback from users, there is always room for improvement. Addressing common problems and enhancing user experience through ongoing updates and refinements will ensure that this electric bike remains at the forefront of innovation and customer satisfaction in the micromobility industry. By listening to user feedback and implementing necessary changes, Flyer can continue to deliver exceptional electric bikes that meet the evolving needs of riders worldwide.



This HTML markup includes a subsection titled “Flyer Electric TANDEM Manual,” which indicates that the operating instructions for the electric bike can be found on the manufacturer’s website. Additionally, there is a subsection titled “Conclusion,” which provides a general conclusion for the entire article, discussing overall satisfaction, versatility, performance, and the importance of continuous improvement.

Flyer Electric TANDEM FAQ

What type of drive system does the Tandem use?

The Tandem utilizes a belt-drive system featuring a Gates Carbon drive for durability and low maintenance, coupled with a Bosch Powertube Dual Battery for extended range.

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Can the Tandem by Flyer Electric Bikes be customized to fit different riders?

Yes, the Tandem offers adjustable handlebars and other configurable technical features, allowing it to accommodate different riders for optimal comfort and safety.

What is the maximum range I can get on a single charge with the Tandem eBike?

The Tandem provides a maximum range of up to 140 kilometers on a single charge under optimal conditions.

Is the Tandem suitable for cargo carrying purposes?

While the Tandem is designed for two riders and offers great versatility, it has limited cargo space, making it less suitable for hauling large amounts of cargo.

Is the battery on the Tandem eBike removable?

Yes, the Tandem features a removable battery, facilitating easy charging.

What is special about the Flyer Tandem eBike?

The Tandem is designed for two riders to sit and pedal comfortably, with sophisticated technical features that allow adjustments to both riders for unparalleled comfort. It’s equipped with a high-performance Bosch drive system providing a dynamic riding experience.

How many speed options are available on the Tandem eBike?

The Tandem comes equipped with a Rohloff Speedhub offering 14-speed shifting, providing a wide range of gears to tackle varied terrains.

Does the Tandem eBike have any lighting system for night-time riding?

Yes, the Tandem features an integrated headlight and taillight to enhance visibility during low-light conditions.

What type of brakes does the Tandem eBike have?

The Tandem is equipped with mechanical disc brakes, offering reliable stopping power.

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