Written By Doug Smirnoff

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Tern Link Common Problems and Troubleshooting

Tern Link Common Problems and Troubleshooting

If you’re a proud owner of the Tern Link electric bike, you’re likely familiar with its convenience and versatility. However, like any piece of technology, it’s not without its quirks and challenges. In this article, we’ll delve into some common issues faced by Tern Link riders and provide effective troubleshooting solutions. Whether you’re encountering difficulties with folding mechanisms, experiencing performance hiccups, or grappling with maintenance woes, we’ve got you covered.

Our aim is to focus your attention on potential stumbling blocks and equip you with practical tips garnered from real-world experiences of Tern Link owners. While this e-bike boasts impressive features like rapid folding capabilities, adjustable components, and robust construction, it’s essential to address any issues that may arise to ensure a seamless riding experience.

By addressing common problems and offering troubleshooting guidance, we aim to enhance your overall satisfaction with the Tern Link and empower you to overcome challenges effectively. Whether you’re a seasoned rider or new to the Tern Link community, this article will serve as a valuable resource to optimize your riding experience and keep your e-bike performing at its best.



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Tern Link Common Problems and Troubleshooting

Specifications

Name Description
Price $799.00
Type eBike
Class Class 1
Release Year 2018
Brake Type Rim Brakes
Drive Type Hub-Drive
Frame Material Aluminum
Gears 8
Max Range (mi) 66 mi
Top Speed (mph) 28 mph
Watts 400
Weight (lbs) 30 lbs
Weight Capacity (lbs) 240 lbs
Wheels 2
Wheel Diameter (in) 20 in
Wheel Width (in) 1.3 in



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Tern Link Common Problems and Troubleshooting

Features

  • Commuter
  • Neighborhood
  • Fenders
  • Rear Rack
  • Folding Mechanism
  • Tool-free adjustable stem
  • Integrated Taillight
  • Headlight
  • Kickstand
  • Buy at Tern Bicycles



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Causes of Common Problems with the Tern Link

In this section, we’ll explore the underlying causes of common problems that Tern Link riders may encounter. By understanding these causes, we can better address and resolve issues to ensure a smoother riding experience.

Stay tuned as we delve into solutions for these common problems later in this article, providing practical guidance to enhance your Tern Link riding experience.

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Tern Link Common Problems and Troubleshooting

  1. Tern Link Folding Mechanism Jamming

    Description: Riders experience difficulty in folding or unfolding the Tern Link due to jammed mechanisms.

    Cause of the problem: Accumulation of dirt, debris, or lack of lubrication can hinder the smooth operation of the folding mechanism.

    Troubleshooting:

    1. Start by cleaning the folding joints and mechanisms thoroughly with a soft brush or cloth to remove any dirt or debris.
    2. Apply lubricant specifically designed for bike mechanisms to ensure smooth movement.
    3. If the issue persists, inspect the folding mechanism for any signs of damage or misalignment. Adjust or replace components as necessary.
  2. Tern Link Brake Alignment Issues

    Description: Riders notice inconsistent braking performance or squeaking noises when applying brakes.

    Cause of the problem: Misaligned brake pads or brake calipers can lead to ineffective braking and noise during operation.

    Troubleshooting:

    1. Check the alignment of brake pads and calipers. Ensure they are properly aligned with the wheel rim.
    2. Inspect brake cables for any fraying or damage. Replace if necessary.
    3. Adjust the tension of brake cables to achieve optimal braking performance.
    4. If squeaking persists, clean the braking surface of the wheel rim and brake pads to remove any debris or contaminants.
  3. Tern Link Gear Shifting Problems

    Description: Riders experience difficulties in shifting gears smoothly, or gears may skip during operation.

    Cause of the problem: Misalignment of the derailleur, cable tension issues, or worn-out drivetrain components can lead to gear shifting problems.

    Troubleshooting:

    1. Inspect the derailleur alignment and hanger. Adjust or realign if necessary.
    2. Check cable tension and adjust as needed to ensure proper shifting.
    3. Inspect chain and cassette for wear. Replace worn-out components as necessary.
    4. If gears continue to skip, consider replacing the chain and cassette to maintain smooth shifting.
  4. Tern Link Tire Puncture

    Description: Riders encounter frequent tire punctures while riding the Tern Link.

    Cause of the problem: Sharp objects on the road, improper tire pressure, or worn-out tires can lead to punctures.

    Troubleshooting:

    1. Inspect tires for any embedded objects such as glass or debris. Remove any foreign objects carefully.
    2. Ensure tires are inflated to the recommended pressure specified by the manufacturer.
    3. Consider upgrading to puncture-resistant tires to minimize the risk of future punctures.
    4. If punctures persist, inspect the rim tape for any damage or misalignment. Replace if necessary.
  5. Tern Link Electrical System Malfunction

    Description: Riders encounter issues with the electrical system, such as intermittent power loss or malfunctioning lights.

    Cause of the problem: Loose connections, water ingress, or electrical component failure can lead to electrical system malfunctions.

    Troubleshooting:

    1. Check all electrical connections and ensure they are securely tightened.
    2. Inspect electrical components for signs of water ingress or corrosion. Dry and clean affected areas thoroughly.
    3. Test the battery and charger to ensure they are functioning correctly. Replace faulty components if necessary.
    4. If lights malfunction, check the wiring harness for any damage or loose connections. Repair or replace as needed.

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Tern Link Common Problems and Troubleshooting

  1. Tern Link Sudden Loss of Power

    Description: Riders experience sudden loss of power while riding the Tern Link, resulting in decreased speed or complete shutdown.

    Cause of the problem: Faulty battery connections, depleted battery charge, or overheating of electrical components can lead to sudden power loss.

    Troubleshooting:

    1. Check battery connections and ensure they are securely attached. Clean terminals if necessary to ensure a proper connection.
    2. Monitor battery charge levels and recharge as needed. Consider replacing the battery if it no longer holds a charge effectively.
    3. Inspect electrical components for signs of overheating or damage. Allow the bike to cool down before resuming operation.
    4. If power loss persists, consult a professional technician to diagnose and repair any underlying electrical issues.
  2. Tern Link Frame Structural Weakness

    Description: Riders notice structural weakness or flexing in the Tern Link frame during riding, leading to concerns about durability.

    Cause of the problem: Material fatigue, manufacturing defects, or improper assembly can contribute to frame structural weakness.

    Troubleshooting:

    1. Inspect the frame for any visible cracks, dents, or signs of wear. Pay close attention to weld joints and stress points.
    2. Check for loose or improperly tightened frame components. Tighten or adjust as necessary to ensure structural integrity.
    3. If concerns persist, contact the manufacturer or a qualified bike mechanic to assess the frame and recommend appropriate repairs or replacements.
  3. Tern Link Handlebar Misalignment

    Description: Riders notice handlebars becoming misaligned or crooked during riding, affecting steering control.

    Cause of the problem: Loose stem bolts, improper installation, or impact damage can lead to handlebar misalignment.

    Troubleshooting:

    1. Check stem bolts and ensure they are properly tightened to manufacturer specifications. Use a torque wrench if available.
    2. Inspect handlebar and stem alignment. Loosen stem bolts and realign the handlebars to the desired position before retightening.
    3. If misalignment persists, inspect the handlebar and stem for any signs of damage. Replace damaged components as needed.
  4. Tern Link Seat Post Slipping

    Description: Riders experience the seat post slipping or sliding downwards during riding, causing discomfort and safety concerns.

    Cause of the problem: Improper seat post installation, worn-out seat post clamp, or insufficient tightening can result in seat post slippage.

    Troubleshooting:

    1. Inspect seat post clamp for proper installation and alignment. Tighten clamp bolts evenly to secure the seat post in place.
    2. Check for any signs of wear or damage on the seat post and clamp. Replace worn-out components if necessary.
    3. If slippage continues, apply a carbon assembly paste or grip compound to improve friction between the seat post and clamp surface.
  5. Tern Link Pedal Bearing Noise

    Description: Riders notice abnormal noise or clicking sounds emanating from the pedals during pedaling, affecting ride comfort.

    Cause of the problem: Worn-out pedal bearings, loose pedal threads, or inadequate lubrication can lead to pedal bearing noise.

    Troubleshooting:

    1. Inspect pedal bearings for signs of wear or damage. Replace bearings or pedals if necessary to eliminate noise.
    2. Check pedal threads and ensure they are securely tightened to the crank arms. Use a pedal wrench for proper torque.
    3. Apply lubricant to pedal bearings and threads to reduce friction and noise. Ensure proper maintenance intervals for continued smooth operation.

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Tern Link Common Problems and Troubleshooting

  1. Tern Link Squeaky Pedals

    Description: Riders notice squeaking noises coming from the pedals during pedaling.

    Cause of the problem: Lack of lubrication, worn-out bearings, or loose pedal components can lead to squeaky pedals.

    Troubleshooting:

    1. Apply lubricant to pedal bearings and threads to reduce friction and eliminate squeaking.
    2. Inspect pedal bearings for wear and replace if necessary.
    3. Tighten pedal components such as axle nuts and pedal threads to eliminate any looseness.
  2. Tern Link Seat Slipping

    Description: Riders experience the seat slipping down unexpectedly during riding.

    Cause of the problem: Loose seat post clamp, insufficient tightening, or worn-out seat post can cause the seat to slip.

    Troubleshooting:

    1. Inspect the seat post clamp and ensure it is securely tightened to prevent slippage.
    2. If using a quick-release seat post clamp, ensure it is properly engaged and tightened to the recommended torque.
    3. Check the seat post for signs of wear or damage. Replace if necessary to maintain a secure fit.
  3. Tern Link Chain Skipping

    Description: Riders notice the chain skipping or jumping between gears during pedaling.

    Cause of the problem: Worn-out chain, cassette, or chainrings, or misaligned derailleur can lead to chain skipping.

    Troubleshooting:

    1. Inspect the chain for signs of wear, such as elongation or stiff links. Replace if necessary.
    2. Check the cassette and chainrings for worn or damaged teeth. Replace components as needed.
    3. Adjust the derailleur for proper alignment and tension to prevent chain skipping.
  4. Tern Link Handlebar Wobble

    Description: Riders experience wobbling or instability in the handlebars while riding.

    Cause of the problem: Loose headset bearings, improperly tightened stem bolts, or misaligned handlebars can cause handlebar wobble.

    Troubleshooting:

    1. Check the headset bearings and tighten if necessary to eliminate any play or looseness.
    2. Inspect stem bolts and handlebar clamp bolts for proper torque. Tighten as needed to secure the handlebars.
    3. Ensure handlebars are properly aligned with the front wheel and fork. Adjust if necessary to eliminate wobble.
  5. Tern Link Battery Drainage

    Description: Riders notice excessive battery drainage or reduced battery life during rides.

    Cause of the problem: High power consumption due to riding conditions, battery age, or inefficient electrical components can lead to battery drainage.

    Troubleshooting:

    1. Monitor riding habits and terrain to minimize high-power consumption scenarios, such as frequent starts and stops or uphill climbs.
    2. Consider replacing an aging battery that may no longer hold a full charge or provide optimal performance.
    3. Inspect electrical components such as the motor and controller for any signs of malfunction or inefficiency. Replace faulty components as needed.

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Tern Link Common Problems and Troubleshooting

  1. Tern Link Loose Spokes

    Description: Riders notice loose or rattling spokes while riding the Tern Link.

    Cause of the problem: Improperly tensioned spokes, worn-out spoke nipples, or damaged rim can lead to loose spokes.

    Troubleshooting:

    1. Inspect all spokes for proper tension and tighten any loose spokes using a spoke wrench.
    2. If spokes continue to loosen, inspect spoke nipples for wear or damage. Replace as necessary.
    3. Check the rim for signs of damage or cracks. Replace if necessary to prevent further spoke issues.
  2. Tern Link Loose Bottom Bracket

    Description: Riders notice creaking or clicking noises originating from the bottom bracket area.

    Cause of the problem: Loose bottom bracket cups, worn-out bearings, or inadequate lubrication can lead to a loose bottom bracket.

    Troubleshooting:

    1. Inspect the bottom bracket cups for proper tightness and tighten if necessary using a bottom bracket tool.
    2. If creaking persists, remove the bottom bracket and inspect bearings for wear or damage. Replace as needed.
    3. Apply grease or anti-seize compound to the bottom bracket threads before reinstallation to prevent future loosening.
  3. Tern Link Chain Slap

    Description: Riders notice a slapping noise coming from the chain hitting the frame or chainstay.

    Cause of the problem: Excessive chain slack, worn-out chain or chainring, or inadequate chain retention devices can lead to chain slap.

    Troubleshooting:

    1. Adjust the rear derailleur to remove excess chain slack and ensure proper chain tension.
    2. Inspect the chain for signs of wear or elongation. Replace if necessary to prevent chain slap.
    3. Consider installing a chainstay protector or adding additional chain retention devices to minimize chain slap noise.
  4. Tern Link Unresponsive Brakes

    Description: Riders encounter unresponsive brake levers or delayed braking response.

    Cause of the problem: Air in the brake system, worn brake pads, or contaminated brake pads can lead to unresponsive brakes.

    Troubleshooting:

    1. Bleed the brake system to remove any air bubbles and restore proper brake lever feel and response.
    2. Inspect brake pads for wear or contamination. Replace if pads are worn or contaminated with oil or debris.
    3. Clean the braking surface of the wheel rim or rotor to remove any contaminants that may affect braking performance.
  5. Tern Link Saddle Discomfort

    Description: Riders experience discomfort or pain in the saddle area during rides.

    Cause of the problem: Improper saddle position, saddle height, or saddle design can lead to saddle discomfort.

    Troubleshooting:

    1. Adjust saddle position and angle to ensure proper alignment with the rider’s sit bones and riding posture.
    2. Check saddle height to ensure proper leg extension and minimize pressure on sensitive areas.
    3. If discomfort persists, consider upgrading to a saddle with ergonomic design or additional padding for improved comfort.

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Tern Link Common Problems and Troubleshooting

  1. Tern Link Loose Handlebar Grips

    Description: Riders notice handlebar grips slipping or rotating during rides.

    Cause of the problem: Improper installation, worn-out grips, or handlebar diameter mismatch can lead to loose grips.

    Troubleshooting:

    1. Remove grips and clean handlebars thoroughly to ensure a clean surface for installation.
    2. Apply grip glue or adhesive to the inner surface of the grips before reinstalling to improve grip retention.
    3. If grips are worn or damaged, consider replacing them with new grips of appropriate size and quality.
  2. Tern Link Noisy Suspension Fork

    Description: Riders notice creaking or squeaking noises coming from the suspension fork during compression or rebound.

    Cause of the problem: Lack of lubrication, worn bushings, or loose hardware in the suspension fork can lead to noisy operation.

    Troubleshooting:

    1. Apply suspension fork oil or lubricant to stanchions and seals to reduce friction and eliminate noise.
    2. Inspect suspension fork bushings for wear or damage. Replace if necessary to restore smooth operation.
    3. Tighten all hardware and bolts in the suspension fork assembly to eliminate any rattling or creaking noises.
  3. Tern Link Loose Crankset

    Description: Riders notice play or movement in the crankset area during pedaling.

    Cause of the problem: Loose crank bolts, worn bottom bracket bearings, or damaged crankset components can lead to a loose crankset.

    Troubleshooting:

    1. Inspect crank bolts and ensure they are properly torqued to manufacturer specifications.
    2. Check bottom bracket bearings for wear or play. Replace if necessary to eliminate crankset play.
    3. Inspect crank arms and chainrings for signs of wear or damage. Replace worn components as needed.
  4. Tern Link Loose Headset

    Description: Riders notice play or knocking sensations in the headset area while riding.

    Cause of the problem: Loose headset bearings, improperly tightened headset preload, or worn headset components can lead to a loose headset.

    Troubleshooting:

    1. Inspect headset bearings and adjust preload as necessary to eliminate play or knocking sensations.
    2. Tighten headset stem bolts to the recommended torque to ensure proper headset preload.
    3. Check headset bearings for wear or damage. Replace if necessary to maintain headset integrity.
  5. Tern Link Frame Squeaks

    Description: Riders notice squeaking or creaking noises originating from the frame area during rides.

    Cause of the problem: Loose frame bolts, worn frame bearings, or insufficient lubrication can lead to frame squeaks.

    Troubleshooting:

    1. Check all frame bolts and tighten to the recommended torque to eliminate any play or movement in the frame.
    2. Inspect frame bearings, such as those in the bottom bracket or suspension pivots, for wear or damage. Replace if necessary.
    3. Apply grease or lubricant to frame contact points and interfaces to reduce friction and eliminate squeaks.

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Tern Link Electric Bike User Reviews

Here, we gather user feedback and experiences with the Tern Link electric bike to provide insights into its performance, features, and overall satisfaction.

Positive Reviews from Tern Link Users

  • Some users were satisfied with the quick folding mechanism of the Tern Link electric bike, finding it convenient for storage and transportation.
  • Several riders appreciated the adjustable seat post and handlebars, allowing for personalized comfort during their rides with the Tern Link.
  • Many users praised the grippy 20-inch wheels, providing excellent traction and stability on various terrains, enhancing their riding experience.
  • Several cyclists were impressed with the versatile 8-speed gearing of the Tern Link, enabling smooth rides on both flat city streets and challenging uphill climbs.
  • Numerous riders found the wider wheelbase of the Tern Link electric bike beneficial for better stability at high speeds and when carrying heavier loads, contributing to a confident and enjoyable riding experience.

Overall, positive feedback from Tern Link users highlights the bike’s convenience, comfort, versatility, and performance, making it a popular choice among urban commuters and leisure cyclists alike.

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Negative User Reviews of the Tern Link

  • Some users were not satisfied with the chunkier footprint of the Tern Link electric bike when folded down, finding it difficult to fit in narrow spaces such as crowded bike racks or tight storage areas.
  • Several riders expressed frustration with the frame structure of the Tern Link, noting that it makes cleaning significantly difficult as dirt and debris tend to accumulate in hard-to-reach areas.
  • Many cyclists experienced issues with the steering of the Tern Link at high speeds, finding it problematic and risking a loss of control or tumble, which breaks momentum during rides.

Despite these negative feedback, it’s important to note that the majority of users were satisfied with the Tern Link electric bike, particularly praising its convenience, comfort, and performance.

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Tern Link Manual

The Tern Link operating instructions can be found on the website of the manufacturer. Please visit their website for detailed information on how to operate and maintain your Tern Link electric bike.

Conclusion

Overall Assessment

After examining the Tern Link electric bike from various angles, it’s evident that this model offers a blend of convenience, performance, and versatility that caters to the needs of urban commuters and leisure riders alike.

Positive Aspects

The Tern Link stands out for its quick folding mechanism, adjustable features, and grippy wheels, which enhance user experience and convenience. The robust aluminum construction ensures durability, while the wider wheelbase provides stability and control.

Negative Aspects

While there are some drawbacks such as the chunkier footprint when folded, difficulty in cleaning, and potential steering issues at high speeds, these concerns are outweighed by the overall positive feedback and satisfaction expressed by users.

Final Thoughts

In conclusion, the Tern Link electric bike offers a reliable and practical solution for urban commuting and recreational cycling. Its combination of features, performance, and build quality make it a commendable choice for riders seeking a versatile and efficient mode of transportation.

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Tern Link FAQ

What safety features does the Tern Link eBike have?

Some users were pleased with the safety features of the Tern Link, which include a user-friendly V-brake system that provides more control over braking power. Additionally, it comes with an integrated taillight and headlight, enhancing visibility during rides.

How much does the Tern Link eBike weigh and what is its weight capacity?

The Tern Link weighs approximately 13.6 kg (29.98 lbs) and can support a weight capacity of 109 kg (240.3 lbs), ensuring suitability for a wide range of riders.

What is the frame material of the Tern Link?

Users found satisfaction in the fact that the Tern Link’s frame is constructed from robust aluminum, providing a durable and dent-free ride, as well as excellent resistance against wear and tear.

Does the Tern Link come with any storage options?

Positive feedback was received regarding the inclusion of a rear rack on the Tern Link, providing convenient storage options for users to carry their belongings during rides.

How quickly can the Tern Link eBike be folded?

Users appreciated the quick folding mechanism of the Tern Link, which takes just 10 seconds and requires minimal effort without the need for additional tools.

Is the Tern Link eBike equipped with a gear system?

Some users were satisfied to find that the Tern Link features an 8-speed versatile gearing system, suitable for navigating various terrains and riding conditions.

What is the price of the Tern Link eBike, and in what currency is it listed?

The Tern Link is priced at $799 USD, offering users a cost-effective option for an electric bike with versatile features and performance.

What type of terrain is the Tern Link suitable for?

Feedback indicated that the Tern Link is equipped with grippy 20-inch wheels and is suitable for various terrains, including trails, dirt, grass, and gravel, providing users with versatility in their riding experiences.

Can the seat height and handlebar angle be adjusted?

Users were pleased to find that the Tern Link features an adjustable telescopic seat post and an Andros Stem, allowing for easy adjustment of the handlebar angle and seat height to accommodate most adult riders.

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